Federal Management Reviews 

291
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'll keep it brief. Our company was being overrun with overdue invoices that hadn't been paid with some a sold as 2020. Our Accountant put us on to Federal management to help turn things around. F... See more

Company replied

Rated 5 out of 5 stars

Good team, if you work with them then they work with you. They brought a bad debt under control, established a payment plan with the debtor covering the original debt plus our legal costs plus intere... See more

Company replied

Rated 5 out of 5 stars

Federal were instructed on four unpaid company invoices that were well overdue. We spoke at lenght about how we wanted a professional and strategic approach to dealing with our prestigious client base... See more

Company replied

Rated 5 out of 5 stars

Tried to work with debt recovery agencies in the past with no success or positive results. Federal have been the polar opposite. They work with us and make sure our interests are looked after. This... See more

Company replied

Company details

  1. Debt collection agency
  2. Debt Collecting
  3. Legal Services

Written by the company

Federal Management are a Professional and Multi Award Winning FCA regulated Debt Collection Agency specialising in Business Debt Collection and Private Debt Recovery across the UK & Overseas since 2004. They are the ONLY Debt Collection Agency in the UK accredited by the Financial Services College and their ISO:9001 accredited services see them recover millions of pounds every year on a 'No Collection - No Commission' basis For further information on how they can help your you or your Business, contact Federal Management's friendly Expert Team


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

291 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(291)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

To keep it brief

To keep it brief, we had a tray of invoices that were overdue, some as old as 2022. Federal did their homework and recovered most of what was owed bar 2 that had gone into liquidation. Will be using again for sure.

25 February 2025
Federal Management logo

Reply from Federal Management

Thanks Clair for taking a moment to provide a review on our services, we really appreciate it.

Kind regards
Client Services team

Rated 5 out of 5 stars

Used federal on two debts we had and…

Used federal on two debts we had and both were collected. They weren’t able to help with a third as the customer had gone to the wall.

15 November 2024
Federal Management logo

Reply from Federal Management

Thank you Kirsty for taking a minute to leave a review for us. If you get any more problem customers, please contact us.

Kind regards
Client Services team

Rated 5 out of 5 stars

We came to Federal Management for help…

We came to Federal Management for help with various debts we had ranging from 1k-10k from trade customers. The results have been remarkable when compared with offer efforts in the past and Nick/Keith have been outstanding in their dealings with our customers, maintaining relationships were possible. The levels of professionalism are superb and everything you would want and expect from a high level fca regulated debt collection service but without inflated charges or fees.

14 November 2024
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Reply from Federal Management

Thank you very much Mrs Gray for the lovely review, it is really appreciated by all the Team. We will continue to provide our best efforts for yourselves moving forward.

Best Wishes
Client Services team

Rated 5 out of 5 stars

5 star result

5 star result, will use again if our Business gets any non-payers.

12 November 2024
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Reply from Federal Management

Thank you very much Ken for leaving a review as requested. We are here to help if you get any further unpaid invoice issues.

Thanks again
Client Services team

Rated 5 out of 5 stars

Simple friendly service that we use…

Simple friendly service that we use ad-hoc. Very efficient and direct to get the job done quickly.

11 November 2024
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Reply from Federal Management

Thanks Brian for the review. We are here to help if you get any more Business Clients not paying for your professional services.

Kind Regards
Client Services Team

Rated 5 out of 5 stars

Leaving review as requested on case…

Leaving review as requested on case FM96647. Federal Management have been excellent and dealt with a business matter for us. It is now resolved and we received full payment to end a long drawn out issue with a commercial client in Manchester.

10 November 2024
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Reply from Federal Management

Thank you Ali for leaving a review for us as asked. If you get any more commercial clients not paying, please contact us.

Best Wishes,
Client Services Team

Rated 5 out of 5 stars

I did not get paid for 200 hours works…

I did not get paid for 200 hours works and bonuses owed, Fed got on the case and got me the full payment plus fees.

9 November 2024
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Reply from Federal Management

Thank you very much Tanya for the kind review. We were pleased to be able to get your unpaid Freelance invoices paid quickly. If you get any future issues, please contact us.

Kind regards
Client Services team

Rated 5 out of 5 stars

Thank you for ending a nightmare for us…

Thank you for ending a nightmare for us that stretches back to 2021. Wish we had come to you sooner but made the mistake of trying the solicitor route first. Months and thousands of pounds wasted beforehand but thanks to you, it got sorted. Highly recommend federal management to any small business.

8 November 2024
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Reply from Federal Management

Many thanks Betty for taking a moment to leave us a review. Our Agents were able to quickly resolve the matter thanks to some proactive measures being taken. If you get any further issues, please contact us.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Did exactly as requested and collected…

Did exactly as requested and collected on an overdue invoice for me. Top class ref - fm/840306

6 November 2024
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Reply from Federal Management

Thank you so much Nick for taking time to leave us a review. If you ever need our services again to assist with unpaid invoices, please contact us.

Kind regards
Client Service team

Rated 5 out of 5 stars

Federal Management persevered and were…

Federal Management persevered and were successful in recovering a debt to our company. Very professional and good communications.

7 November 2024
Unprompted review
Federal Management logo

Reply from Federal Management

Thanks very much for the kind review Claire. We were pleased to eventually get the debt paid in full for you via a repayment schedule that we managed on your behalf. If you get any future issues, please do not hesitate to contact us.

Best Wishes
Client services team

Rated 5 out of 5 stars

The team dealing with our accounts are…

The team dealing with our accounts are proactive on all fronts and we are very pleased with the results obtained over the past few months on the new accounts passed over.

6 November 2024
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Reply from Federal Management

Thanks Jo for the much appreciated review. We will continue to do our best for yourselves.

Kind regards
Client Services team

Rated 5 out of 5 stars

WHEN DEALING WITH CLOWNS , GET THE RINGMASTER INVOLVED!!.

This Company achieved in 3 Weeks, with monies paid in full, what I have not been able to achieve in 9 Months.
I have been trying to get Long Overdue Payment for Scaffolding Works carried out in 2023-24. The company involved would not even reply to emails. Leanne and the Team got involved, with the result which they promised. I would most certainly recommend to others. If you are dealing with Clowns , get the Ringmaster involved.

6 November 2024
Unprompted review
Federal Management logo

Reply from Federal Management

Thank you very much for the kind review Malcom, it is truly appreciated by Leanne and her team. If you get any more customers not paying for Scaffolding, please do not hesitate to contact us for assistance and advice.

Best Wishes
Client Services Team

Rated 5 out of 5 stars

Assisted me with resolving a personal…

Assisted me with resolving a personal matter with an overseas contractor. Very grateful for all the help and special mention for Jane P from the collections department who oversaw my case.

4 November 2024
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Reply from Federal Management

Thanks very much Cynthia for taking a moment to leave us a review. Your kind words have been gratefully received by Jane in our Legal Team.

Kind regards
Client Services team

Rated 5 out of 5 stars

Valuable resource for us to call upon…

Valuable resource for us to call upon for collection of overseas debts when we get them.

30 October 2024
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Reply from Federal Management

Thanks Clive for the kind review. If you get any more overseas customers not paying, please do not hesitate to give us a call.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Clear processes and small cost to…

Clear processes and small cost to ourselves for federal management to represent us in recovering debts back.

When you factor in the amount of work they put it, its staggering really and no behalf of me and everybody at our company, we value their continued efforts for us. Its making everybodys life easier here, certainly Jilly, our finance manager lol. 😊

29 October 2024
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Reply from Federal Management

Thank you so much for the lovely review Darlene. We always try to exceed expectation were possible and really appreciate your kind comments. We try to go the extra mile always as that's what gets the results. We will continue to do our very best for yourselves.

Kind regards
Client Services team

Rated 5 out of 5 stars

We were almost ready to write off some…

We were almost ready to write off some debts but gave Federal a go and they got the job done for us. 100% recommend them to anybody.

28 October 2024
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Reply from Federal Management

Thanks very much Nathan for leaving a review for us. If you experience any further issues, please contact us.

Kind regards
Client Services team

Rated 5 out of 5 stars

First time we have partnered up with a…

First time we have partnered up with a debt collection company having always used solicitors. FM are very professional and passionate about their purpose and it shows in the success levels we have been receiving since the start. Every action, phone call and email is always dealt with urgency. They have just made the whole debt collection process so much easier for us.

27 October 2024
Federal Management logo

Reply from Federal Management

Thank you Cathy for the very kind review. We try our best to always provide best service and appreciate your acknowledgment of that. We will continue to improve and provide our best efforts on your accounts.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Happy to do a review as Jane…

Happy to do a review as Jane requested. Federal management are a great solution for b2b debt recovery for our company and have been since 2022.

26 October 2024
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Reply from Federal Management

Thanks very much Deborah for the kind review, we really appreciate it. We will continue to do our best for yourselves going forward and value your faith in our services.

Kind regards
Client Services Team

Rated 5 out of 5 stars

I imagine its tough to collect unpaid…

I imagine its tough to collect unpaid debt but federal seem to excel at it for us. We also get regular updates and this makes the whole reporting process easier.

22 October 2024
Federal Management logo

Reply from Federal Management

Thanks so much for the kind review Lorraine. We will continue to best serve the requirements of yourselves and look forward to assisting you further.

Kind regards
Client Services

Rated 5 out of 5 stars

Excellent service

Excellent service, would definitely recommend federal management to any small business or sole trader.

Give you a sense of empowerment to collect what you’re owed when you feel stranded with nowhere to turn in the face of a difficult and agressive customer with no intention of paying for work done.

I will be back if I get any future problems.

22 October 2024
Federal Management logo

Reply from Federal Management

Thank you very much for the lovely review Emma. Please contact us if your company has any further issues.

Best Wishes
Client Services Team

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