Federal Management Reviews 

291
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'll keep it brief. Our company was being overrun with overdue invoices that hadn't been paid with some a sold as 2020. Our Accountant put us on to Federal management to help turn things around. F... See more

Company replied

Rated 5 out of 5 stars

Good team, if you work with them then they work with you. They brought a bad debt under control, established a payment plan with the debtor covering the original debt plus our legal costs plus intere... See more

Company replied

Rated 5 out of 5 stars

Federal were instructed on four unpaid company invoices that were well overdue. We spoke at lenght about how we wanted a professional and strategic approach to dealing with our prestigious client base... See more

Company replied

Rated 5 out of 5 stars

Tried to work with debt recovery agencies in the past with no success or positive results. Federal have been the polar opposite. They work with us and make sure our interests are looked after. This... See more

Company replied

Company details

  1. Debt collection agency
  2. Debt Collecting
  3. Legal Services

Written by the company

Federal Management are a Professional and Multi Award Winning FCA regulated Debt Collection Agency specialising in Business Debt Collection and Private Debt Recovery across the UK & Overseas since 2004. They are the ONLY Debt Collection Agency in the UK accredited by the Financial Services College and their ISO:9001 accredited services see them recover millions of pounds every year on a 'No Collection - No Commission' basis For further information on how they can help your you or your Business, contact Federal Management's friendly Expert Team


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

291 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(291)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chasing unpaid invoices was causing me…

Chasing unpaid invoices was causing me massive stress. I didn’t want to go down the court route as the waiting time is months plus the legal costs are crippling. I had federal recommended to me by our trade association.

I was waiting on an insurance pay-out and despite assurances and promises it never materialised. I tasked Federal with chasing the debt for me and within 30 days they have somehow recovered the full amount owed to me.

5 September 2024
Federal Management logo

Reply from Federal Management

Thank you very much Jo for the great review, its much appreciated. We will continue to provide our best endeavours on behalf of yourselves.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Excellent service received by my…

Excellent service received by my company. Will use again if ever needed.

4 September 2024
Federal Management logo

Reply from Federal Management

Thank you Sandra for leaving us a review as requested. if you get any further customers not paying, please do not hesitate to contact us.

Best Wishes
Client Services team

Rated 5 out of 5 stars

They recovered a large sum owed to my…

They recovered a large sum owed to my partner in July. We saved a stack on legal fees and debt collection costs thanks to federal. Would recommend their excelllent debt collection services to anybody.

3 September 2024
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Reply from Federal Management

Thank you Ian for taking a moment to leave us a review, it is appreciated hugely. We were pleased to be able to collect what was owed to you and put an end to the problem for you both.

If you need any further help, please contact us

Regards
Client Services team

Rated 5 out of 5 stars
Federal Management logo

Reply from Federal Management

Thank you Elaine for leaving us a review it is appreciated. If you get any further Business Clients not paying, please do not hesitate to contact our Commercial Team for help and advice.

Best Wishes
Client Services Team

Rated 5 out of 5 stars

Ive just had payment of the full…

Ive just had payment of the full commercial owing to me minus their small fee. First class debt collection agency.

1 September 2024
Federal Management logo

Reply from Federal Management

Thanks for the great review Caroline. We were pleased to be able to get your Unpaid Invoice paid in full within a short timeframe. If you get any further issues, please contact us for assistance.

Best Wishes
Client Services team

Rated 5 out of 5 stars

We have an on-going collaboration with…

We have an on-going collaboration with federal management and they always recover most of the cases we pass on a periodic basis. The whole team is efficient, friendly and keep us informed of developments and payments obtained.

31 August 2024
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Reply from Federal Management

Thank you Monica for taking a moment to leave us a review. We are only too pleased to be of assistance to yourselves and will continue our best endeavours for you going forward.

Best Wishes
Client Services team

Rated 5 out of 5 stars

We have used the services of FM to…

We have used the services of FM to recover overdue invoices with great success.

30 August 2024
Federal Management logo

Reply from Federal Management

Thank you Bernie for the kind review. If you get any more International customer snot paying, please contact us for advice and assistance.

Kind Regards
Client Services team

Rated 5 out of 5 stars

Fast action and clear updates

Fast action and clear updates. Everything was done quickly and with urgency. Super Impressed with service overall.

29 August 2024
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Reply from Federal Management

Thanks a million for the lovely review Tracey. We were pleased to get the matter resolved quickly for you. If you need any further assistance, please do not hesitate to contact us.

Best Wishes
Client Services Team

Rated 5 out of 5 stars

Best debt collection service

Best debt collection service - collected all 7 debts we passed over to them within a month. Highly recommended to any small business.

28 August 2024
Federal Management logo

Reply from Federal Management

Thanks Brian for the kind review, we really appreciate it. If you get any more issues going forward, please contact us for immediate help and advice.

Kind regards
Client Services team

Rated 5 out of 5 stars

I have used Federal to collect unpaid…

I have used Federal to collect unpaid invoices and Im very satisfied with the service my company receives.

27 August 2024
Federal Management logo

Reply from Federal Management

Thank you very much Barbara for taking a moment to review our debt collection services. We will continue to do our best on the current and future cases passed to us for recovery.

Kind Regards
Client Services team

Rated 5 out of 5 stars

Very professional company

Very professional company, impressed! Will be using again.

26 August 2024
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Reply from Federal Management

Thanks very much Flo for taking time to review our service. If you get any further clients not paying, please contact us.

Kind regards
Client Services team

Rated 5 out of 5 stars

As a small family company

As a small family company, we needed a professional debt recovery company to use on a ad-hoc basis. The other stipulation is that they would act in a professional and not verly aggressive way. We went to federal management after reading a business article on line how they have helped other SMEs in the UK. They have been very good for us and get the job done at small cost with providing us with a professional service.

24 August 2024
Federal Management logo

Reply from Federal Management

Thank you so much Sandra for the kind review, it is greatly appreciated by all of us. We will continue to provide our best efforts for your Company going forward. Thanks again.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Positive experience with the service…

Positive experience with the service received so leaving a rewview as email requested. Best debt recovery agency I have personally worked with in 20 years.

23 August 2024
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Reply from Federal Management

Thank you so much for your lovely review Sue, we appreciate it hugely. We will continue to provide our best efforts for yourselves going forward.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Great work in collecting a debt for us…

Great work in collecting a debt for us from Germany. Would use again that’s for sure.

22 August 2024
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Reply from Federal Management

Thanks a million Julia for the lovely review. If you get any further overseas customers not paying, please contact us.

Regards
Client Services team

Rated 5 out of 5 stars

I was a little hesitant of using a Debt…

I was a little hesitant of using a Debt Collection company if im honest prior to working with federal management. I need not have been as they have been super professional and business like since the word go.

All communications are conducted with dignity and professionalism in addition to getting the tasks and recoveries completed in s small window frame time wise.

My one complaint would be that I have not used FM’s services sooner.

21 August 2024
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Reply from Federal Management

That you Russ for taking a moment to leave us a review, it is very much appreciated. If you get any further unpaid invoices, please contact us.

Best Wishes
Client Services team

Rated 5 out of 5 stars

the only debt speak to these guys Tony was fantastic

wow what a company i spoke with a gentleman called Tony, very down to earth and talked through the debt collection process. did not ask foe any fees. spoke in plain English and even went to the trouble of what to do if the customer does not pay with a PDF of the debtors details. make this your first call thank you very much Tony

21 August 2024
Unprompted review
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Reply from Federal Management

Thanks very much Philip for taking a moment to leave us a review. Your kind words have been passed on to Tony Meadows in our New Business Department. If you need any further help or advice, please call us.

Kind Regards
Client Services team

Rated 5 out of 5 stars

Resolved an ongoing issue we had with a…

Resolved an ongoing issue we had with a hotel in Spain with full payment being returned to us minus Federals small commission. Excellent work chaps.

19 August 2024
Federal Management logo

Reply from Federal Management

Thanks very much Gillian for the kind review, we were pleased to be able to get this over the line for you. If you get any further issues, please contact us.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Collected quickly on my unpaid debt for…

Collected quickly on my unpaid debt for work done. Thanks

18 August 2024
Federal Management logo

Reply from Federal Management

Thank you very much Jan for taking a moment to leave us a review, it helps massively. if you get any further clients not paying for your services, please contact us for advice and assistance.

Best Wishes
Client Services Team

Rated 5 out of 5 stars

I'll keep it brief

I'll keep it brief. Our company was being overrun with overdue invoices that hadn't been paid with some a sold as 2020. Our Accountant put us on to Federal management to help turn things around.

Federal have been fantastic for us so far, recovering the large majority of what we have been owed. A six figure sum has been returned to us within a short timeframe that just wouldn't have been paid otherwise. First class debt recovery service is the best term for this company.

17 August 2024
Federal Management logo

Reply from Federal Management

Thank you so much Kay for the wonderful review, it is really appreciated. We will continue to do our very best for your Company and recovering as much unpaid fees as possible for yourselves.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Helped me with enforcement of a ccj

Helped me with enforcement of a ccj. Clear advice has led to me eventually getting paid what I have been owed since 2021.

16 August 2024
Federal Management logo

Reply from Federal Management

Thank you Joan for the kind review. We were pleased our High Court Enforcement Officers managed to obtain full payment for you. If you ever need Debt Collection assistance in the future for non paying commercial tenants, please don't hesitate to contact us.

Kind regards
Client Services team

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