Federal Management Reviews 

291
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'll keep it brief. Our company was being overrun with overdue invoices that hadn't been paid with some a sold as 2020. Our Accountant put us on to Federal management to help turn things around. F... See more

Company replied

Rated 5 out of 5 stars

Good team, if you work with them then they work with you. They brought a bad debt under control, established a payment plan with the debtor covering the original debt plus our legal costs plus intere... See more

Company replied

Rated 5 out of 5 stars

Federal were instructed on four unpaid company invoices that were well overdue. We spoke at lenght about how we wanted a professional and strategic approach to dealing with our prestigious client base... See more

Company replied

Rated 5 out of 5 stars

Tried to work with debt recovery agencies in the past with no success or positive results. Federal have been the polar opposite. They work with us and make sure our interests are looked after. This... See more

Company replied

Company details

  1. Debt collection agency
  2. Debt Collecting
  3. Legal Services

Written by the company

Federal Management are a Professional and Multi Award Winning FCA regulated Debt Collection Agency specialising in Business Debt Collection and Private Debt Recovery across the UK & Overseas since 2004. They are the ONLY Debt Collection Agency in the UK accredited by the Financial Services College and their ISO:9001 accredited services see them recover millions of pounds every year on a 'No Collection - No Commission' basis For further information on how they can help your you or your Business, contact Federal Management's friendly Expert Team


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

291 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(291)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional processes and very…

Professional processes and very reasonable cost. Recovered all my money within a few weeks.

10 August 2024
Federal Management logo

Reply from Federal Management

Thank you very much Mr Mills for taking a minute to leave us a review. If you get any further Customers not paying for your services, please contact us.

Kind regards
Client Services team

Rated 5 out of 5 stars

Our Company considered writing off…

Our Company considered writing off various balances. However, thought we’d try federal’s services after hearing positive feedback from a contractor.

They have recovered the majority of the accounts we passed over and certainly made a difference to out business so huge thank you to all the guys there that work on our accounts. Account no fml/783022

9 August 2024
Federal Management logo

Reply from Federal Management

Thank you so much Dean for leaving a review for our debt collection services. We will continue to do our best with the new accounts passed over and your kind comments have been passed on to the Commercial team.

Best Wishes
Client Services team

Rated 5 out of 5 stars

I’ve used federal to recover money from…

I’ve used federal to recover money from clients not paying fees due to us. Would use again and very happy with how it’s turned out.

8 August 2024
Federal Management logo

Reply from Federal Management

Thank you Leanne for the kind review. We were pleased to be able to get those cases resolved for you. if you get any further patients not paying, please contact us for assistance.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Very happy with service we have…

Very happy with service we have received from the get-go.

6 August 2024
Federal Management logo

Reply from Federal Management

Thank you Lynn for the kind review, it is appreciated. We will continue to provide our best endeavours for the HS Group going forward.

Best Wishes
Client Services team

Rated 5 out of 5 stars

It can’t be easy recovering unpaid…

It can’t be easy recovering unpaid business debts as it hard enough chasing the odd customer myself. FM have made light work of the 3 cases I passed over to them and I really value the service they have given me over the past couple of months.

5 August 2024
Federal Management logo

Reply from Federal Management

Thank you Gill for the lovely review, we really appreciate it. if you get any more issues with clients not paying invoices, please contact us.

Kind regards
Client Services team

Rated 5 out of 5 stars

Excellent company and Services

Excellent company and Services. Will be recommending to others.

4 August 2024
Federal Management logo

Reply from Federal Management

Thanks Liz for taking a moment to leave us a review as requested. If you get any more Business Clients not paying invoices, please do not hesitate to contact us.

Kind Regards
Client Services team

Rated 5 out of 5 stars

Some how they recovered for us

Some how they recovered for us, from a former client in Nevada. Astounded and equally pleased. Massive thank you.

2 August 2024
Federal Management logo

Reply from Federal Management

Thank you Vicky for leaving us a review. We were pleased to collect this American debt for you with the help of our partner Agents in Nevada. If you have any further requirements for International Debt Collection assistance, please contact us.

Kind regards
Client Services Team

Rated 5 out of 5 stars

They Followed through on promises made…

They Followed through on promises made an ive just had payment of the full balance owing to me minus their small commission. Amazing service.

1 August 2024
Federal Management logo

Reply from Federal Management

Thanks Eli for the lovely review, it really is appreciated. If you get any further unpaid invoices, please contact us for advice.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Our relationship with FM has been a big…

Our relationship with FM has been a big success and they have helped us recoup just shy of £300,000 within 4 months.

31 July 2024
Federal Management logo

Reply from Federal Management

Thank you so much Jane for the lovely review, it is greatly appreciated by the Team here. We will continue to do on best on behalf of yourselves going forward and have already begun work on the new batch of cases received.

Kind Regards
Client Services team

Rated 5 out of 5 stars

Outstanding Payment Received

1 August 2024
Unprompted review
Federal Management logo

Reply from Federal Management

Thanks very much Fredrik for your review, we were pleased to have assisted you in recovering this debt. If you require any further assistance, please contact us.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Quick action

Quick action, regular updates and debt from Canada recovered. Very Impressed with service overall.

29 July 2024
Federal Management logo

Reply from Federal Management

Thanks so much Vera for leaving us a review as requested, it helps our cause massively. If your company gets any further Business Customers not paying, please contact us for advice.

Best Wishes
Client Services team

Rated 5 out of 5 stars

As a small family company

As a small family company, we need a professional recovery service4 to use as and when. Federal management are a great fit for us as they really professional and get the job done at minimum cost.

24 July 2024
Federal Management logo

Reply from Federal Management

Thanks a million Phyllis for the lovely review. We pride ourselves on delivering the best professional service possible so truly appreciate your kind feedback.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Positive experience using this company…

Positive experience using this company and will be passing more work over.

13 July 2024
Federal Management logo

Reply from Federal Management

Thanks Dan for sparing a moment to leave us a review. We were pleased to be able to recover those 2 accounts quickly for your Company and look forward to receiving further accounts in due course.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Huge thanks for recovering our Italian…

Huge thanks for recovering our Italian debt quickly.

13 July 2024
Federal Management logo

Reply from Federal Management

Thank you Monica for your kind review. If you get any more overseas clients not paying, please do not hesitate to give us a call to assess the situation.

Best Wishes
Client Services team

Rated 5 out of 5 stars

Didnt get paid from a haulage firm for…

Didnt get paid from a haulage firm for a few jobs id done but I have now, thanks very much.

13 July 2024
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Reply from Federal Management

Thank you for leaving us a review as requested Danielle, its really appreciated. If you get any more issues with Haulage firms not paying you, please contact us.

Best wishes
Client Services Team

Rated 5 out of 5 stars

Been through the mill with an unpaid…

Been through the mill with an unpaid ccj till I got FMs help. My problem is now sorted and ive finally got paid for my work.

13 July 2024
Federal Management logo

Reply from Federal Management

Thank you for the review Zoe, we were pleased to be able to get this Unpaid CCJ issue resolved for you and payment recovered in full plus costs.

Kind regards
Client Services team

Rated 5 out of 5 stars

Got sick of clients not paying invoices…

Got sick of clients not paying invoices and their pathetic excuses. Cue Federal management who have been a huge help for me.

13 July 2024
Federal Management logo

Reply from Federal Management

Thanks very much for the kind review Wendy, we will continue to do our very best for you and your partners going forward.

Best wishes
Client services Team

Rated 5 out of 5 stars

Massive thank you to all the team at…

Massive thank you to all the team at Federal who have helped us over the past few months in our battle with overdue accounts. The impact of your work has been fantastic for us and really helped us turn things around in the finance section.

13 July 2024
Federal Management logo

Reply from Federal Management

Thank you Gail for the lovely review, its really appreciated. We will continue to provide our best endeavours on behalf of the BW Group.

Best wishes
Client services Team

Rated 5 out of 5 stars

Federal Management have provided an…

Federal Management have provided an excellent service throughout, from the initial advice and debt chasing through to ensuing our charge on the property was filed correctly as the court document had errors which had Federal Management noticed and had updated for us. If this was not noticed we would have potentially had an invalid order.

5 July 2024
Unprompted review
Federal Management logo

Reply from Federal Management

Thanks Aaron for taking the time to leave a review for us. Your kind words have been passed on to the Team.

Best wishes
Client services Team

Rated 5 out of 5 stars

Followed through on promises and…

Followed through on promises and collected my debt in full with fees.

27 June 2024
Federal Management logo

Reply from Federal Management

Thanks for taking the time to leave a review for us as requested Chantal. If you get any more issues with Agencies not paying you, please contact us for assistance.

Best regards
Client services team

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