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Feelwells Reviews 

353
•
TrustScore 5 out of 5

4.9

Pet shop
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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that their dogs love the food and treats, which often leads to improved health, settled stomachs, and increased energy. Many appreciate the variety of grain-free options and specialized foods that address specific health issues like sensitive digestion or allergies. Reviewers consistently highlight the excellent service, including quick and efficient delivery, with orders often arriving promptly and well-packaged. Many also appreciate the clear communication, helpful staff, and thoughtful touches like free treats or gifts included with their orders.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and clean food, with many... See more

Delivery service

Customers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more

Rated 5 out of 5 stars

My Border Terrier is Gluten intolerant. I contacted Helen at Feelwells and she sent me some samples of their cold pressed food along with some wet food and postbiotics. My dog absolutely loves the col... See more

Rated 5 out of 5 stars

Excellent customer service. Cold pressed duck is doing my CECS dog wonders he’s eating really well and put on a good amount of weight which is remaining constant. The postbiotics are a must he loves t... See more

Rated 5 out of 5 stars

Always arrives quickly and is always well packed. Wet food is excellent and comes in smallish tins - enough for one meal for a small dog, so very easy if you’re away on holiday. Everything is high qu... See more

Company details

  1. #38 of 261 best companies in Pet shop

Written by the company

Feelwells - Treat your dog well

Contact info

4.9

Excellent

TrustScore 5 out of 5

353 reviews

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4.9

All reviews

(353)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. My dog loves everything I have bought her. The postbiotics really do have a beneficial effect on her tummy. I would recommend to anyone to try them for their dogs.

27 August 2024
Rated 5 out of 5 stars

Great customer service

Great customer service from Helen at Feelwells after having an issue with one of the products Helen quickly rectified the issue and more. I’ll definitely be returning for more training treats and toys in the future for my dog.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

I have been using Feelwells ever since…

I have been using Feelwells ever since Hamish was a pup. Not only does he love all flavours he really adores Goodnight treats… one every night for a nice calm settle. Service is also superb almost next day delivery AND they reuse boxes so no unecessary cardboard waste. A fabulous company.

29 February 2024

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