This is an excellent company providing support and easy communication about feeding management for dogs. We have a border terrier who has a sensitive tummy. It has taken quite a few weeks to transitio... See more
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Company details
- #37 of 261 best companies in Pet shop
Written by the company
Feelwells - Treat your dog well
Contact info
PO Box 174, DL7 7AB, Northallerton, United Kingdom
- 01609 430043
- info@feelwells.co.uk
- feelwells.co.uk
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Great company highly recommend …
My orders always arrived quickly, the service is great and the owner of this company is so helpful if contacted about what food would be best for your pet,they really care.
Great company highly recommend
I don't usually write reviews but have…
I don't usually write reviews but have been a feelwells customer for 2 years now and felt like I needed to! We swapped from another company after they hiked their prices up considerably in one massove jump, did lots of research, as one of our dogs needs a suitable and specific type of food which is hard to find and hence found feelwells. We get a monthly subscription of dog food delivered once a month. One month only one of the two boxes was delivered, however this was a courier error, and feelwells customer service were great at sorting this for me! Another time I had problems on how to claim their reward points and again customer service were great. Even better that we get reward points from our monthly subscription which we save up and then buy a whole bulk of dog treats with. Since our subscription started, feelwells have only increased their price once and this wasn't by much and was totally acceptable seeing as everything price wise had increased at the same time. Communication around our subscription is always great and food is always delivered on time. The food is good quality, never had any issues with it (even with a dog with severe allergies). We also get free treats delivered every month with our dog food subscription, even better! On occassions they haven't had the large bags of dog food in stock for our order so we received smaller bags instead which wasnt a problem and meant we actually ended up getting more food overall in total! Very happy customer! From our experience with feelweels, I have nothing bad to say about them. Thank you!
great product that has never been left…
great product that has never been left in the bowl. nice packaging and super friendly service.
Very efficient company.…
As a BT owner,Feelwells have everything l need.Easy to order,and very efficient service.Happy customer.
Package re-used
Would have given Feelwells 5 stars however the box was badly damaged.
Fortunately none of the contents were damaged.

Reply from Feelwells
The customer support is fantastic
The customer support is fantastic, with very helpful advice and guidance. I love how the food is packaged and with clear feeding guidelines and nutritional information. The only thing that would useful is some smaller ‘samples’ of the kibble, as I purchased the smallest 2kg size for my fussy dogs and they won’t eat it

Reply from Feelwells
Safe for dogs with sensitive stomachs
My dogs love feelwells. One of my dogs has a very sensitive stomach. Feelwells is the only brand that does not upset her stomach so I'm a very loyal customer for sure :)
Highly recommend Feelwells
I’ve been using Feelwells for dog food for a number of years now and highly recommend it. My dog enjoys it too.
During a recent vet visit, the vet commented on how good she looks and asked what we are feeding her on.
The ordering process online is easy to use and delivery is quick. Never had an issue. Highly recommend.
My 2 border terriers love all feelwells…
My 2 border terriers love all feelwells products. No reason to use anyone else now. Great great customer service and delivery. Thankyou. Carol, Pickles & Rhino.
Really easy to deal with and responsive
Really easy to deal with and very responsive in sorting issues. The food seems to agree with our dog too.
Amazing dog food
I have been shopping here for years my boarders love the food ❤️ god sent no poorly tummy's anymore.
EXCELLENT CUSTOMER SERVICE - Truly care
I've been buying the Potato & chicken treats for my 4 small dogs for c 4 mths. Feelwells are SO helpful. My regular dog treats were discontinued so I found this Co. I needed treats to fit into Kongs and their little footballs they kick around to get treats out of ....and had spent c 100.00 on different treats/companies which either didn't fit or dogs didn't like. Feelwells sent me a free sample after chatting to them,xI think it was the owner (small ? family business). My dogs LOVE them, always arrive within a couple of days of ordering. VERY HIGHLY RECOMMEND Feelwells. Excellent on customer service, fulfilment and product quality. A big/massive thank you to them too!! Oh, the owner also measured the treats/knew the exact size so I could have confidence they'd fit.... no other company went the extra mile for me, that makes them very special in my eyes!
Always delivered in a timely manner and…
Always delivered in a timely manner and a great price
Excellent customer service
There was a problem with the site and their phone line when I tried to do my order. I sent an email and Helen soon got back to me. She sent the order out anyway sent the order out anyway, and emailed me an invoice with a payment method.
She couldn't have been more helpful.
The benefits of dealing with a small family concern
For the past 13 years my little Yorkiepoo has thrived on Feelwells complete food , it’s a real benefit food in so many ways & no waste .
This is a company that I’m
proud to recommend & Helen & Co are a joy to deal with. Speedy delivery always too!
Brilliant
My dog loves the grain free duck food especially with the wet lamb or venison added. She also loves the treats and the postbiotic. Helen is absolutely amazing. Great advice and nothing is too much trouble. Cant recommend this company enough.
Great single protein choices
Love we can get a single protein food which my dog loves. The soft venison pencils are great as my boy has barely any teeth!
Great products and service
Always happy with the quality of products and speed of delivery from Feelwells.
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