$3000 repaid on $1900 loan what a rort. Furthermore the whole maintenance on the website they claim is lies it’s been like that for months don’t even bother with these crooks!
Ferratum Australia
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See what reviewers are saying
I was impressed at the fast turn around time from when I submitted my online application to the money landing in my account. Response time to queries was also fast. I was pleasantly surprised at how s... See more
Have been amazing, when I needed help with a small loan they came to my rescue when no other loan company would even give me a chance. I have a very poor credit history and I'm trying to improve my cr... See more
Very bad experience with Ferratum.I applied as a previous customer for a very small amount pretty sure they can help me. I received back one of the wrong customer experience...my application has been... See more
Company details
Information provided by various external sources
Ferratum Australia are a small amount lender that deliver fast easy loans with top level customer service.
Contact info
Very easy process and staff are …
Very easy process and staff are friendly and extremely helpful
Ferratum have always been helpful and …
Ferratum have always been helpful and given me a chance of proving myself when others havent. I appreciate them giving me a second chance at proving that i can be a good customer and repay my loans.
Thank you
I would to see you give ur customers …
I would to see you give ur customers mire than one loan at a time thank u
Wow had a loan off them paid it off
Wow had a loan off them paid it off. Applied for another n they declined. What a load of crap not once did I miss a payment thank you ferratum, don't understand why i was declined
very happy with the service was very …
very happy with the service was very fast approval would highly recomend
excellent service would recommend to …
excellent service would recommend to family and friends
Very prompt and with little difficulty
Very prompt and with little difficulty, only problem was loan was not sufficient. That said I'm sure that now I have a better rating with them things should improve.
So simple and easy even money was …
So simple and easy even money was transferred on a public holiday would use again
I found this company to be amazing
I found this company to be amazing. This is my second loan through them. Easy. And I love the fact that as soon as it's paid off, you get a lovely message. Well done on customer service
Great to deal with
Very easy to deal with and …
Very easy to deal with and professional. Great customer care followed through with all enquiries fast and comprehensively. Will definitely use them again.
Great service
A sudden death, help for the small things, thank you
After not being able to get past the 'create an account' page with other online lenders, I found Ferratum to be easy to navigate with a quick response to my queries. The payment plan is fair and communication regarding payments received is great. Thank you for helping us during our time of need.
Just haven't been told when my first …
Just haven't been told when my first payment comes out
good service
They have been excellent and very …
They have been excellent and very professional
Very Ezy to Deal with
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