$3000 repaid on $1900 loan what a rort. Furthermore the whole maintenance on the website they claim is lies it’s been like that for months don’t even bother with these crooks!
Ferratum Australia
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See what reviewers are saying
I was impressed at the fast turn around time from when I submitted my online application to the money landing in my account. Response time to queries was also fast. I was pleasantly surprised at how s... See more
Have been amazing, when I needed help with a small loan they came to my rescue when no other loan company would even give me a chance. I have a very poor credit history and I'm trying to improve my cr... See more
Very bad experience with Ferratum.I applied as a previous customer for a very small amount pretty sure they can help me. I received back one of the wrong customer experience...my application has been... See more
Company details
Information provided by various external sources
Ferratum Australia are a small amount lender that deliver fast easy loans with top level customer service.
Contact info
You guys are absolutely awesome and …
You guys are absolutely awesome and badass
Its very good thsnks
Excellent great fantastic friendly team …
Excellent great fantastic friendly team members who are always ready to help you out when the chips are down and you need a little cash to help to make ends meet..
Love my Ferratum
I thought after me trying to apply …
I thought after me trying to apply everywhere Ferratum pulled through for me and I really appreciated that help. Then I paid off the micro loan then applied for a larger amount and Ferratum approved me, which helped me in many ways. The process was easy,fast and I had the money the same day. That was awesum.thank you
Gave me a chance
Applied for a loan got approved but …
Applied for a loan got approved but took days to get my money into my account, they say fast loans theres nothing fast about it i won't be going through ferratum again absolutely useless i called and got two different responses lucky to be getting 2 stars
Pretty good
Overall it was pretty good. Didn't get the amount I asked for even though it was easily serviceable & response was a little slow (a few days) but outcome was good. The time from when I received an SMS telling me everything was approved to the smooth depositing of funds was very painless. Good job with that.
Quick and willing to give you a ago …
Quick and willing to give you a ago when others will not
They were great no hassle's just sign …
They were great no hassle's just sign up apply log on and way you go
Fast response and great service would …
Fast response and great service would recommend
Excellent Lender
Ferratum has been helping me when I am in need and the reply to the loan application is quick. The communication is prompt and also is the depositing the moneys
Lower repayments would be nice
I had two small loans with Ferratum and …
I had two small loans with Ferratum and it was quick and easy and they are always helpful when I need to
Reschedule a payment. I will always use and recommend Ferratum in the future.
Repayments are very fair
Needed to make it to Melbourne for my …
Needed to make it to Melbourne for my sick mum. Ferratum helped me when I needed it.
Fast service great rates would …
Fast service great rates would recommend to anyone
All good thank you
Six hours later and still haven't heard anything.
I am a returning customer, so Ferratum have all of my details already.
Applied six hours ago and still haven't received a response confirming if I've even been approved.
Online chat wasn't available for the duration of the day.
Requested a call back, haven't received it.
Sent two emails, no response.
Facebook message, no response.
Called 18 times, each time call failed.
Finally got on to a customer service representative who told me it could take up to 4 hours before I would hear back, I advised it was well past the 4 hour mark at this stage and she said they only had it in their systems saying I applied 3 hours ago? Which I know is completely incorrect, and that phone call was over an hour ago itself with still no response.
I understand we're coming off the back of the long weekend and perhaps that's brought on an influx of people, but then don't advertise as being a one hour service, put something on your website saying you're experiencing a busy period, return calls or emails, don't have me chase you for hours on end, I noticed you had updated your Facebook status an hour ago but haven't managed to call me back or provide an answer to my application.
I did everything right, I applied during the time frame that was asked of me to have my loan approved and paid to me today and unless I somehow get an answer to my application and a fund transfer within the next 15 minutes I know I won't receive these funds until tomorrow at the earliest; if that is of course you bother to answer me then.
Excellent- I had a emergency recently …
Excellent- I had a emergency recently where the kitchen tap lines broke and flooding ensured.
I contacted Ferratum to see if they could help me purchase some replacement equipment and I am pleased to say in less that 3 hours I had my money.
Awesome.
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