Sadly poor quality soft steel in their steel restraints has in my opinion made their steel stocks unfit for purpose. I suggest they re-examine where they source their materials from. I’ve been a cus... See more
Company replied
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See what reviewers are saying
As other reviewers have alluded to - appalling customer service. Placed a £600 order 4 days ago and paid a premium for express shipping. Still no indication given as to when any of the item... See more
Company replied
Sadly with a hand crafted item, the packaging let it down. With a metal rod poking through the cardboard and various holes in the box, along with the leather item only protected by a very thin bit of... See more
Company replied
The metal work and attention to detail is everything I would have hoped for with custom workmanship. Our 'hobby' needs more quality companies like 'Fetters'! 2 suggestions: design - the neck r... See more
Company details
Information provided by various external sources
Founded in 1976, Fetters crafts quality BDSM products and accessories from our workshop and showroom in the heart of Warwick.
Contact info
3 Emscote Mill, Wharf Street, CV34 5LB, Warwick, United Kingdom
- 01926 419 676
- support@fetters.co.uk
- fetters.co.uk
2.7
Poor
231 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and responsive customer…
Excellent and responsive customer service. Made buying experience very relaxing. Superb quality. I was surprised how quickly my item arrived once in shipping.
23 January 2021
Great service and delivery of items
Great service and delivery of items, very pleased would highly recomend Fetters
21 January 2021
Great service and products
Great service, quick and effortless ordering process. Fabulous products of the highest quality. would always use them as a company of choice.
20 January 2021
Excellent
Good product, cheapest price I could find. The order arrived quickly, discreetly labelled and packaged well. Would use again.
23 December 2020
Excellent service
Had an excellent service, with great, fast communication to my query which resulted in me buying a quality product at a reasonable price which arrived sooner than expected. Well done Fetters
19 December 2020
Detailed and tailored for your needs
Detailed and tailored for your needs and your mistresses
16 December 2020
Quick, efficient and discrete.
Quick and efficient ordering and discrete delivery. Will use again.
14 December 2020
excelent service
14 December 2020
Great website experience
Great website experience. Arrived quickly, discreetly and as advertised. Happy with my purchase.
23 November 2020
Mphgggmmmmmpgh
Mphgggmmmmmpgh - muzzle highly effective! I need to be kept quiet and find it hard to tolerate a mouth filling gag for long.
28 October 2020
Very good Quality
27 October 2020
Good shopping experience
Good shopping experience. Item shipped on time and in good condition as expected.
21 October 2020
Awesome customer service ...
Awesome customer service and fantastic products, especially if you need something custom made.
19 October 2020
Fast delivery and discreet packaging
Fast delivery and discreet packaging, and wonderful to play with
1 October 2020
Unprompted review
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