When we called we did not have a long wait time which was really good. We found the salesperson was very helpful in answering all our questions and helped us choose the right policy to fit our needs... See more
Company replied
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Review summary
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Reviews shaping this summary
Hello 😄 The agent that called me was Sherry (Mahdiye). She was extremely patient, explained things clearly, knew the services Fiftyup offers and had a nice bedside manner. Often, agents are either un... See more
Company replied
My experience was made great by the person who reached out to me after I filled out the form online. She was very personable and I felt good to be talking to her. She was very knowledgable and for the... See more
Company replied
Daashiel was absolutely amazing. She was so helpful, so patient just amazing. I would highly recommend anyone getting insurance with her andherdefinitely dashile. As the person who does it over the p... See more
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Company details
About FiftyUp
Written by the company
At FiftyUp, we’re proud to support Canadians over 50 with life insurance and final expenses insurance, designed to reduce financial stress and help protect your legacy.
We understand that planning for the future isn’t always easy, but it’s important. That’s why our insurance solutions are simple, affordable, and tailored specifically for the over 50 community. Our policies are designed to help cover everyday living costs, unexpected medical bills, mortgage repayments and end-of-life costs such as funeral expenses, and other financial obligations, allowing your loved ones to focus on what matters most.
Our customers are supported by Canadian-based, licensed insurance advisors who provide clear and compassionate guidance throughout the process. With straightforward options and no unnecessary complexity, we make it easier for Canadians over 50 to understand their coverage and make confident decisions about their financial future.
All FiftyUp policies are backed by Teachers Life, a federally regulated Canadian insurer with over 85 years of experience protecting Canadian families. As part of Canada’s over 50 community, we’re committed to offering trusted insurance coverage with respect, transparency, and care.
We understand that planning for the future isn’t always easy, but it’s important. That’s why our insurance solutions are simple, affordable, and tailored specifically for the over 50 community. Our policies are designed to help cover everyday living costs, unexpected medical bills, mortgage repayments and end-of-life costs such as funeral expenses, and other financial obligations, allowing your loved ones to focus on what matters most.
Our customers are supported by Canadian-based, licensed insurance advisors who provide clear and compassionate guidance throughout the process. With straightforward options and no unnecessary complexity, we make it easier for Canadians over 50 to understand their coverage and make confident decisions about their financial future.
All FiftyUp policies are backed by Teachers Life, a federally regulated Canadian insurer with over 85 years of experience protecting Canadian families. As part of Canada’s over 50 community, we’re committed to offering trusted insurance coverage with respect, transparency, and care.
Contact info
FiftyUp Life & Final Expenses Insurance
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from FiftyUp
Thanks for the positive review, Michael—we're glad you had a good experience!
Excellent customer service
Amber was very helpful and knowledgeable! A pleasure speaking with her! Will recommend this service!
31 March 2026
Reply from FiftyUp
Hi Veronica! Thank you for taking the time to leave feedback for Amber. I'm glad to hear the service you were provided with was clear with a strong customer focus.
Reply from FiftyUp
Hello Wendy! We are very appreciative of the feedback you provided with.
Thanks to Michael I got life insurance…
Thanks to Michael I got life insurance in less than an hour at a very reasonable cost. I’m over 50, a mom of 3 boys and busy as can be but Michael walked me through and answered all my questions.
31 March 2026
Reply from FiftyUp
Hi Anthony and Cristina! Michael is very appreciative of the feedback you provided with. We strive to provide exceptional customer experiences, so it's always nice hearing this type of feedback from our customers - thank you! It means a lot to our hard-working team.
Reply from FiftyUp
Hello Marty! We always enjoy receiving positive feedback and we will let Chanbii know.
The employee understood the reluctance…
The employee understood the reluctance to divulge personal information over the phone and calmly and patiently answered the frequently repeated questions. A truly commendable professional attitude.
30 March 2026
Reply from FiftyUp
Hi Michel! Thank you for the wonderful feedback on our employee's professional and patient approach. We truly value your recognition of their commendable attitude in handling sensitive inquiries. This helps us continue delivering top-notch customer care at FiftyUp Insurance!
Reply from FiftyUp
Thanks for the lovely feedback, Diane!
nothing special to report
25 March 2026
Reply from FiftyUp
Thanks, Walter—we appreciate the update and are here if you need us.
Reply from FiftyUp
Hi Prince! We're sorry to hear that. Your feedback is valuable to us, so please kindly contact us at 1844-339-9661, Monday to Friday between 9am to 6pm EST, if you would like to further discuss your concerns and we will try our best to assist!
Customer Service was great.
12 March 2026
Reply from FiftyUp
Hello Colleen! We always enjoy receiving positive feedback.
The agent i spoke with was helpful
The agent i spoke with was helpful, kind, and informative. I really enjoyed speaking with him.
25 March 2026
Reply from FiftyUp
Hello Wanda! It's fantastic to hear that you are happy with our service.
Andrew was great at explaining
Andrew was great at explaining, taking his time to make sure I understood everything. Had a very good experience.
25 March 2026
Reply from FiftyUp
Hi Lorraine! It's fantastic to hear that you are happy with our service. We always enjoy receiving positive feedback and we will let Andrew know.
Excellent customer service (even though I had to call a second time to get assistance)
At first I was disappointed because I never received a callback at the time I requested. But then after I called your 800 number a few hours later, the woman who helped me when I called back was excellent -- very efficient, professional, and courteous.
--- Update: Very impressed with my experience. I really love how this company did a simple follow-up with me after I bought my policy. And the booklet I received by mail is very handy to have all of the information in, to give to my beneficiary. I would definitely purchase another policy from Fifty Up.
25 March 2026
Reply from FiftyUp
Hello Garth! Thank you for sharing your experience, and I’m sorry Miguel wasn’t able to return your call. We’re glad the team member you spoke with later was excellent, efficient, professional, and courteous. We appreciate the feedback and will make sure it’s shared with the team.
Reply from FiftyUp
Great news, Karen! We are delighted to receive positive feedback and very happy that we could offer you outstanding service.
Very well explained with life insurance…
Very well explained with life insurance policies, excellent customer service.
27 March 2026
Reply from FiftyUp
Hello Lisa! We really appreciate you taking the time out to share your experience with us.
Matthew was exceptional to deal with
Matthew was exceptional to deal with. He found a plan that was perfect for my needs.
24 March 2026
Reply from FiftyUp
We really appreciate you taking the time out to share your experience with us, Linda—and we agree, Matthew is truly a gem to have on our team!
Ashley was very patient and extremely well prepared and informed
Ashley was very patient and extremely informative. She took her time to explain everything to me and I appreciated her knowledge.
27 March 2026
Reply from FiftyUp
Hi Darren! Thank you for taking the time to leave feedback for Ashley. I'm glad to hear the service you were provided with was aligned with a strong customer focus.
I truly welcomed the information I…
I truly welcomed the information I received from the advisor that I spoke to. He is very considerate. I was also considering up in my Insurance level somewhat with 50 up Company. I’d like to increase 100,000 to 200,000 either call me back or I will call you guys. Thank you so much for your time.
24 March 2026
Reply from FiftyUp
Thank you for the kind feedback, Mary-ann—we’re glad the advisor was considerate and that the information was helpful. We also note your request to increase your coverage from 100,000 to 200,000, and you can either call us back or let us know a convenient time for us to reach you.
When I called I talke to a person who…
When I called I talke to a person who knew what I needed to know and explained it well thanks
25 March 2026
Reply from FiftyUp
Thanks for the positive feedback, Edward! We appreciate you sharing your experience with us.
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