Figur Figur 

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Rated 1 out of 5 stars

I brought these tablets in January based on the advertisement, from dragons den etc ! I paid £82.95 ( think order number 31207670552) . I think this is disgusting to mislead people who really want... See more

Company replied

Rated 1 out of 5 stars

I bought this product in January cost me £109.95 started taking them 1x daily along with 2 glasses of water in February followed a balance diet throughout out the 3month course lost 1lb hardly anyth... See more

Company replied

Rated 1 out of 5 stars

I placed an order for 90 tablets back in January (Figur Order GB-20235093187) followed the instructions for taking them coupled with a balanced diet and no over eating, but at the end of the course I... See more

Company replied

Rated 1 out of 5 stars

These tablets do not do what they say. Have been taking as per the instructions. Myself and my husband have both taken these tablets. We started them on 14/2/23 have taken all 90 tablets as recommende... See more

Company replied

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Rated 1 out of 5 stars

Fraudsters use fake dragons den endorsement

I brought these tablets in January based on the advertisement, from dragons den etc ! I paid £82.95 ( think order number 31207670552) . I think this is disgusting to mislead people who really want to lose weight and believe in these false advertisements
This is the only number I have, taken from bank statement!
Obviously I have taken the tablets as directed but no weight lost, surprise

20 January 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Sharon Walsh,

Thank you for your message.

We are sorry that our product could not meet your expectations.

What is the order number for your request? Unfortunately the stated number is not our order number.
Please send us a short feedback so that we can process your case as soon as possible.

Have a nice day and best regards

FIGUR, Customer Service

Rated 1 out of 5 stars

Waste of money

Purchased 2 months supply in the hope of losing half to one stone in weight. Only loss was £80+ in money 😡. Followed instructions exactly and initially lost a couple of pounds but when on the second months supply thus went back. COMPLETE WASTE OF MONEY!! DO NOT BUY

22 June 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Lynn Thompson,

Thank you very much for your contribution.

We have just emailed you a suggested solution and look forward to your response.

Have a nice day and best regards

FIGUR, Customer Service

Rated 1 out of 5 stars

Myself and my wife have taken these as…

Myself and my wife have taken these as per the instructions and no difference. I would like a full refund. My wife has received hers and I still haven't heard a thing about mine!

14 February 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Graham Wray,

Thank you very much for your contribution.

We have just sent you a proposed solution by email and look forward to your reply.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

These tablets do not do what they say

These tablets do not do what they say. Have been taking as per the instructions. Myself and my husband have both taken these tablets. We started them on 14/2/23 have taken all 90 tablets as recommended by figur and have both list no weight at all. We have both sent an e mail over a month ago requesting a refund but have had no response. FIGUR please reply and refund our money!!

14 February 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Tracey ,

Thank you very much for your contribution.

We have just sent you an email and look forward to your reply so that together we can find a solution to your concern.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

Tried the tablets and really gave them…

Tried the tablets and really gave them a chance seeing as it cost £109.95 - a price you’d expect to pay and see results. They didn’t work at all - I actually lost more weight off the tablets than on them plus they gave me headaches - emailed to give them a chance to rectify before I left a review - they said that it had passed the time I could claim a refund which is 14 days after receiving the tablets. How is that even possible ??? How do you know after only 14 days if they are working or not ? Terrible policy. Got half of a refund which I don’t find acceptable as it’s a complete scam product as you can see by the reviews on here.

7 June 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello,

Thank you for your message.

We are sorry that our product could not meet your expectations.

What is the order number for your request?
Please send us a short feedback so that we can process your case as soon as possible.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

DO NOT waste your well earned money on…

DO NOT waste your well earned money on this product.
Absolutely no effect with me after 2 months usage.
"Possibly" just a mixture of various "herbs, spices and the like".
Totally disappointed with the product 😕

7 June 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Linda,

Thank you very much for your contribution.

We have just sent you an email and look forward to your reply so that together we can find a solution to your concern.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

I bought this product on the 30/12/2022…

I bought this product on the 30/12/2022 and paid £82.95. I began taking as directed early in the new year - I have been very disappointed. I began to experience palpitations and an unpleasant sensation in my head, which was alarming. I stopped thereafter and have only just thought to review on here not realising so many others had a similar experience. I bought the product on the understanding it was reviewed/ endorsed by well-known celebrities. I wouldn't recommend as I would be fearful to take the product again.
Total waste of money.

J May

31 December 2022
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Jan,

Thank you very much for your contribution.

We have just sent you an email and look forward to your reply so that together we can find a solution to your concern.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

Disappointing Product

I bought this product in January cost me £109.95 started taking them
1x daily along with 2 glasses of water in February followed a balance diet throughout out the 3month course lost 1lb hardly anything I needed to spend £109.95 on, seriously think i should be given a refund i had high hopes so very disappointing.

1 February 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Bonjour ,

Nous vous remercions pour votre contribution.

Nous venons de vous envoyer un e-mail et attendons avec impatience votre réponse afin que nous puissions trouver ensemble une solution à votre problème.

Bonne journée et meilleures salutations

Figure, service clientèle

Rated 1 out of 5 stars

DO NOT RISK YOUR HEALTH

DO NOT RISK YOUR HEALTH! I purchased Figur tablets from an Ebay supplier and found about 20 minutes after taking the tablet as prescribed with water I had terrible burning in my throat and stomach along with stomach pain and a light headed feeling. I tried over the course of a week to see if it was something my body needed to adjust to, but the same reaction every time. I felt too ill to eat anything for several hours so if this is the way to lose weight, then I'd rather give them a big miss. Perhaps I had bought from a rogue supplier but defintely not worth the risk. Very frightening experience. Very disappointed!!!

23 May 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Dawn,
We are very sorry to hear that you experienced side effect. However we do not sell our product on Ebay. Those unfortunately are not the original pills.
Figur, Customer service

Rated 1 out of 5 stars

What a rip off .

What a rip off .. should have saved my money!!! Done 3 months and no loss of weight .. in fact put 3lbs on !!!
If you’re thinking of buying save your money it doesn’t do what it says???
I cannot supply an order number as I have deleted all corresponding emails as I didn’t think there would be an issue .. but you should be able to find me on your computer system.

23 May 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Harris,

Thank you for your message.

We are sorry that our product could not meet your expectations.

What is the order number for your request?
Please send us a short feedback so that we can process your case as soon as possible.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

Never received my goods since March…

Never received my goods since March when order was placed and no refund or replacement offered absolutely disgusting! So angry

24 March 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Ann Marie Finnerty,

Thank you very much for your contribution.

We have just emailed you a suggested solution and look forward to your response.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

Wish I had seen these reviews before I…

UPDATE - company emailed a list of instructions of how to take, which I’ve already said I followed so don’t be fooled by their response of the fact they’ve emailed to help resolve the complaint because they haven’t.

Wish I had seen these reviews before I spent out over £100. Like others I’ve taken as instructed, adopted other lifestyles changes and haven’t seen even an ounce of weight loss. Truly a scam - DO NOT BUY.

GB-20224692355

11 May 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Nicola Hammond,

Thank you very much for your contribution.

We have just sent you a proposed solution by email and look forward to your reply.

Have a nice day and best regards

FIGUR, Customer Service

Rated 1 out of 5 stars

Beware Figur

I placed an order for 90 tablets back in January (Figur Order GB-20235093187) followed the instructions for taking them coupled with a balanced diet and no over eating, but at the end of the course I haven’t lost any weight at all. Like many others on here I believed the advertising especially with the Dragons Den link. Very disappointed, £100 wasted. A. Phillips

5 May 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Alan Phillips,

Thank you very much for your contribution.

We have just sent you a proposed solution by email and look forward to your reply.

Have a nice day and best regards

FIGUR, Customer Service

Rated 1 out of 5 stars

GB-20235142644

GB-20235142644
Just finished taking my 2nd box stuck with them to give them a chance to work still waiting RUBBISH
They don’t work !!!!!!! FULL REFUND PLEASE..

1 May 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Tracy,

Thank you very much for your contribution.

We have just sent you an email and look forward to your reply so that together we can find a solution to your concern.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

If I was able to leave zero rating I…

If I was able to leave ZERO RATING I would.I spent £109.95 on this product in the belief that it would assist weight loss. I have taken the entire 3 packs and not lost any weight .I have done exactly what is advised,I have been taking a capsule 20 minutes before my main meal every day. I drink 1000ml (2× 500ml glasses) of water with it. I've eaten sensibly but nothing.Absolutely NO LOSS. I have written quite a few times with my complaint but I keep getting fobbed off by someone called Lea ! Today she even said to stop sending emails,because they have important emails to respond too ?!! Sorry but having taken £109.95 off me, claiming this is a weight loss supplement is Important to me because they took my money deceptively ! Since reading my review Figur have refunded £36.65 of the money owed which is way off the £109.95 they had off me . If this continues I will also be seeking compensation due to all the stress this is causing me .
GB-20235104644 . The reply down below from the company was yet again an email stating that I will Not be refunded !!!! The reply they give here is misleading as well .They try to make out they are willing to help,but every time I write regarding their message shown below they say "we will not refund as you have gone past the 14days! ". It has been the most dreadful experience ever .STEER CLEAR OF THIS COMPANY IT IS A SCAM.

1 May 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Nikki ,

Thank you very much for your contribution.

We have just sent you an email and look forward to your reply so that together we can find a solution to your concern.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

Well these where on dragons den and…

Well these where on dragons den and they invested in this product and I’m sure they did the research
Ive tried them and to be honest they make me go to the loo clear they are getting rid of the fats eaten
I drink a lot of water so maybe that helps
They are like the well known slimming meals but with figur you eat what you like !
I will continue to another month see the weight loss if not I’ll be adding a bad review like the ones on here !

3 April 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Copping ,

Thank you for your message.

We are sorry that our product could not meet your expectations.

What is the order number for your request?
Please send us a short feedback so that we can process your case as soon as possible.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

No effect for me

Please dontbmake false claims. I bought 2 packs in good faith but lost my order number my postcode is Ch43 5rw. If you can trace me. And give me some sort of compensation.

11 January 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Phillipa ,

Thank you for your message.

We are sorry that our product could not meet your expectations.

What is the order number for your request?
Please send us a short feedback so that we can process your case as soon as possible.

Have a nice day and best regards

Figure, Customer Service

Rated 1 out of 5 stars

Hi I bought 3 pack from figur UK and…

Hi I bought 3 pack from figur UK and have not loosed one 1lb a waste of money please don't buy

1 February 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello MRS Avril reside,

Thank you very much for your contribution.

We have just sent you a proposed solution by email and look forward to your reply.

Have a nice day and best regards

FIGUR, Customer Service

Rated 1 out of 5 stars

Total waste of money!!!!!

Total waste of money!!!!!! I bought the 3 packets just under £110 and lost a total of zero lbs 😡😡 don't be fooled they do NOT work
GB-20235200767 order number

29 April 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello K Pryor,

Thank you for your message.

We are sorry that our product could not meet your expectations.

What is the order number for your request?
Please send us a short feedback so that we can process your case as soon as possible.

Have a nice day and best regards

FIGUR, Customer Service

Rated 1 out of 5 stars

I can’t even give this company 1 star

I can’t even give this company 1 star

I have tried on numerous occasions to email and return the goods but no one is taking me on.
I want a refund for these as they do not work infact they have made me I’ll

Order ref 71Q33D73-1

GB-20234985142

Still not received any answer as checked junk folder also. Please send email to Wendy.mitchell8@btinternet.

3 February 2023
Unprompted review
Figur Figur logo

Reply from Figur Figur

Hello Wendy Mitchell,

Thank you very much for your contribution.

We had replied to both of your previous messages. Please also check your spam folder.


We have just emailed you a suggested solution and look forward to your response.

Have a nice day and best regards

FIGUR, Customer Service

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