fiitg.com Reviews 342

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been ordering jerseys from them since 2020, for myself and for several DJ friends. Recently I've been ordering the t-shirts, I get compliments on every one of them. The quality is excellent. Th... See more

Company replied

Rated 5 out of 5 stars

My blank Cream Royal Pinstripe Baseball Jersey is excellent! It is a well-fitting, comfortable jersey, with all the proper features. The stitching is snug and tight, with no puckering of material; t... See more

Company replied

Rated 5 out of 5 stars

From the start, Helen was great, she provided fast, prompt service and answered all my queries. I ordered 16 x personalised baseball shirts, differents names & numbers on front and back. All items arr... See more

Rated 1 out of 5 stars

Design and color look exactly like what was ordered! (The only Pro) The material is very light weight and sizing seems off. Wasn't given option for stitching on soccer jersey. Ordered for youth socce... See more

Company replied

Company details

Written by the company

FIITG Sportswear was established in 2006, it specialized at customizing jerseys, shorts, hoodies, hats & Tshirts with most affordable price and premium quality online. We have worked with large companies, small businesses, groups, events, teams, sports fans and individuals for over 15 years.


Contact info

4.1

Great

TrustScore 4 out of 5

342 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE!

I accidentally ordered the wrong jersey and it was custom. Sent an email and they got right back to me! Refunded my mistake and sent me the link for the correct jersey! I always appreciate great customer service!

10 May 2023
Unprompted review
Rated 1 out of 5 stars

Material is super cheap nothing what it…

Material is super cheap nothing what it looks like on the site. Will not recommend. I’ll stick to American made.

11 April 2023
fiitg.com logo

Reply from fiitg.com

Hey Mark,

This shop experience did not reach at your expectation and we feel apologies about it.

Our customer service will contact you solve it within 24 hours and please trust we'll do our best for you!

Best regards,

Rated 1 out of 5 stars

Too long of a wait review one star…

Too long of a wait review one star communication is bad

7 April 2023
fiitg.com logo

Reply from fiitg.com

Hi there,

Deeply apologies to let you wait for such long time! This is definitely not the experience we wanted you to have.

Have contacted with the express company to correct it already and you can get the package this week~

Have a great day!

Rated 5 out of 5 stars

Great product - challenging communication

We had jerseys made for our high school baseball team. Unfortunately we got started late in the process. Fiitg was the only company that could get them made & to us before our season was over.
The jerseys are awesome looking. Kids, coaches & fans love them. So far they are holding up well. The sizes do run big.
We thought they were going to be made in America. I was surprised when they shipped from china.
The most frustrating part of the process was the communication was extremely challenging. Before we placed & paid for the order we communicated often. After payment it was extremely hard to get someone to get back to us. The answers to our questions were sometimes difficult to decipher.

23 March 2023
Rated 1 out of 5 stars

This is a scam

This is a scam, I ordered a jersey but never received it, I was given a fake tracking number they said the order is delivered but it was never.

31 March 2023
Unprompted review
fiitg.com logo

Reply from fiitg.com

Hey there!

Sorry about this inconvenience and please feel free to send the order number to our email: support@fiitg.com. We'll check for you better!

Best regards,

Rated 5 out of 5 stars

Great product! (a customized jacket)…

The product (a customized jacket) arrived on time, and fits great! I mean, it fits me perfect. I am 6'1" 210, and a Large fits perfectly! It's of good quality, especially for the price. I had never heard of 'fiitg," so I was a bit skeptical at first. But, boy did they come through with a good looking, great fitting jacket! I will be ordering from them again for sure!
-GOB

24 April 2023
Unprompted review
Rated 5 out of 5 stars

High end high quality jerseys!!

The quality of these jerseys are AMAZING! I ordered a black on black custom basketball jerseys and from the stitching to the materials used this is a high quality jerseys!!!! Thank you 🙏

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Great Bulk Ordering Experience

From the start, Helen and the customer service team were incredible in helping us customize and order our baseball jerseys. Their professionalism and customer service were unmatched. Quick turn around for 30+ baseball jerseys and had no sizing issues. Helen made sure to contact her regarding any sizing issues if any. This is the 2nd order we have placed here and we are satisfied and plan to order again in the future. While they produced and shipped quickly, I recommend giving atleast 2 weeks upon order placement before arrival final arrival. This may differ from smaller orders and shipping options but understandably, it takes longer to produce 30+ jerseys (and do it correcty). In my situation, it took 10 business days exactly from charging my card to receiving the package (with express shipping).

11 April 2023
Unprompted review
Rated 5 out of 5 stars

Corrected Mistake

Jersey was made with team name on the back instead of the front. Notified customer service, and they told me they’d send the correct one for no additional cost. Everyone makes mistakes. It’s how you respond to them that counts. 👍

7 April 2023
Rated 5 out of 5 stars

Always go above and beyond

Always go above and beyond for my overall experience for my Clothing Brand and they are one of my main go to when I need production done we have good history overall together and always make sure they can do the best for me I appreciate that -Helen and Fiitg team . -True High Clarity

5 April 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Purchase!

I was fortunate to work with Helen. She was great and very responsive to all my questions and yes, I had a lot! We host an event for our top companies and I know they will love what we ordered which was customized with everyone's name. Just received the shipment and they all look great, thank you Helen!

9 March 2023

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