FilterEasy Reviews 

17,914
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,973 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers frequently mention how incredibly convenient the automatic delivery service is, saving them unnecessary trips to the store and taking the daily stress out of routine home maintenance. Consumers also love the outstanding product quality, noting that the durable filters fit properly and keep indoor air exceptionally clean and fresh. However, some reviewers noted issues with delivery packaging, mentioning that shipments occasionally arrive damaged, smashed, or packed in flimsy boxes. A few people also experienced occasional sizing mistakes that required contacting customer support to receive correct replacements.

What people talk about most

Product

Customers had positive experiences with product, highlighting the high quality and convenience of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting how convenient it is to receive items right... See more

Quality

Consumers find quality to be exceptional, consistently praising the superior materials that effectively... See more

User experience

People report positive experiences with user experience, highlighting how convenient and simple the process... See more

Service

Reviewers mention positive feedback about service, expressing great appreciation for the convenience of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love FilterEasy! It takes one more thing off my to-do list because I don’t have to remember when it’s time to change my air filter. The new filter arrives right when I need it, making the whole proc... See more

Rated 5 out of 5 stars

Quality of filters has not noticibly changed and having filters delivered on time without a thought keeps me at ease. HVAC these days are smart in knowing that the filter needs changing and can shut d... See more

Rated 5 out of 5 stars

I looked into buying filters for my geothermal system, and since the filter size is not exactly standard, I was looking at paying $50-$100 per filter. Then I found FilterEasy, where a good filter is... See more

Rated 5 out of 5 stars

Filter Easy is great! Always delivers on time and keeps the cost down. Every filter has been perfect and easy to replace… giving us fresh filtered water 24/7! Customer Service is always there and can... See more


Company details

  1. Air filter supplier

Written by the company

FilterEasy solves the frustrations that come with remembering to change the filters in your home on time. By sending air and fridge filters when they need to be changed, homeowners keep their family protected with the highest indoor air and water quality. FilterEasy eliminates the hassles of going to the store, finding the correct sizes and remembering to replace filters at the correct times. Every order ships free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,914)

5,779 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Timely deliveries but the filter doesn’t fit quite right

(+) Timely deliveries that I don’t have to think about.
(-) The furnace 16x25x4 furnace filter does not fit as well as the OEM filter. The actual size of the Honeywell filter is 15 15/16” x 24 7/8” x 4 3/8” whereas the filter I receive from FilterEasy is 15 1/2” x 24 1/2” x 3 5/8”.
The FilterEasy filter is smaller so air flows around it in my hvac and less allergens are being filtered out. I’ve thought about cancelling my filter subscription and going with the OEM filters.

24 August 2026
FilterEasy logo

Reply from FilterEasy

We’re glad to hear you’re enjoying the convenience of the automatic deliveries, but I completely understand the concern with the fit of your furnace filter. A filter should fit properly in your HVAC system, and we don’t want you feeling like you’re having to choose between the convenience of the subscription and getting the right fit.
We’d definitely like to take a closer look at this with you. Please reach out to our Customer Care team so we can review your account, the filter size you’re receiving, and the dimensions of your HVAC system to see what options we have.
We appreciate you taking the time to provide such detailed feedback. It’s incredibly helpful for us and gives us an opportunity to make sure we’re getting this right.

Rated 5 out of 5 stars

This service is so great

This service is so great. The filters are good quality and arrive on schedule and help us keep our filters changed on time. We know when the filters arrive, it’s time to change them.

1 September 2026
Rated 4 out of 5 stars

Dependable and Consistent, a Good Value

The service is dependable and while I'm not buying the highest level product, I think I'm getting good value for the money I am spending. Having the subscription on a repeating schedule, the filters arrive and remind me when I need to flush my system's drain lines. All-in-all it's a positive experience with value and convenience that justifies paying a bit more than going to my local home improvement store and buying filters on a regular basis.

24 August 2026
FilterEasy logo

Reply from FilterEasy

We’re glad to hear you’re happy with the value and convenience of the service! 😊 We love hearing that the subscription not only keeps your filters coming, but also serves as a handy reminder that it’s time to take care of those drain lines too.
We completely understand that you’re not necessarily looking for the highest-level filter, but want something that works well for the money you’re spending. We really appreciate you choosing us and taking the time to share such thoughtful feedback!

Rated 1 out of 5 stars

Great convenience and reminder service, but...

Company chose to change product and assumed that was fine with the customer.

31 August 2026
FilterEasy logo

Reply from FilterEasy

I’m sorry to hear you’re unhappy with the product change. We understand that changes to a product can be frustrating, especially when you weren’t expecting it.
We’d like the opportunity to look into this with you and better understand what happened. Please reach out to our Customer Care team so we can review your account and the product you received and see how we can help. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

It's a great idea to offer monthly…

It's a great idea to offer monthly filter shipments so as to not forget and go multiple monthly without changing. Been a lifesaver for me and the employees are knowledgeable and friendly when needed. Also I get water filters for refrigerator too!! Another plus.

31 August 2026
Rated 2 out of 5 stars

The shipping time was incredibly long

The shipping time was incredibly long. Please let people know that it could take up to 2 weeks to receive their filter. I had to buy one locally due to this one taking so long to arrive

31 August 2026
FilterEasy logo

Reply from FilterEasy

I completely understand the frustration, especially when you’re expecting a filter and end up having to purchase one locally while waiting for your order to arrive. That definitely takes away from the convenience of the service.
We appreciate the feedback about setting clearer expectations around shipping times. We know how important it is to have your filter when you need it, and we’re continuing to work on improving the shipping experience. We’re sorry we missed the mark here and appreciate you bringing it to our attention.

Rated 5 out of 5 stars

One Less Thing to Remember! 🙌🏼

I love FilterEasy! It takes one more thing off my to-do list because I don’t have to remember when it’s time to change my air filter. The new filter arrives right when I need it, making the whole process simple and convenient. The quality has been great, and I love the peace of mind of knowing my filters are being changed on schedule. Definitely recommend! ⭐️⭐️⭐️⭐️⭐️

28 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look