FilterEasy Reviews 

17,914
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,973 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers frequently mention how incredibly convenient the automatic delivery service is, saving them unnecessary trips to the store and taking the daily stress out of routine home maintenance. Consumers also love the outstanding product quality, noting that the durable filters fit properly and keep indoor air exceptionally clean and fresh. However, some reviewers noted issues with delivery packaging, mentioning that shipments occasionally arrive damaged, smashed, or packed in flimsy boxes. A few people also experienced occasional sizing mistakes that required contacting customer support to receive correct replacements.

What people talk about most

Product

Customers had positive experiences with product, highlighting the high quality and convenience of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting how convenient it is to receive items right... See more

Quality

Consumers find quality to be exceptional, consistently praising the superior materials that effectively... See more

User experience

People report positive experiences with user experience, highlighting how convenient and simple the process... See more

Service

Reviewers mention positive feedback about service, expressing great appreciation for the convenience of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love FilterEasy! It takes one more thing off my to-do list because I don’t have to remember when it’s time to change my air filter. The new filter arrives right when I need it, making the whole proc... See more

Rated 5 out of 5 stars

Quality of filters has not noticibly changed and having filters delivered on time without a thought keeps me at ease. HVAC these days are smart in knowing that the filter needs changing and can shut d... See more

Rated 5 out of 5 stars

I looked into buying filters for my geothermal system, and since the filter size is not exactly standard, I was looking at paying $50-$100 per filter. Then I found FilterEasy, where a good filter is... See more

Rated 5 out of 5 stars

Filter Easy is great! Always delivers on time and keeps the cost down. Every filter has been perfect and easy to replace… giving us fresh filtered water 24/7! Customer Service is always there and can... See more


Company details

  1. Air filter supplier

Written by the company

FilterEasy solves the frustrations that come with remembering to change the filters in your home on time. By sending air and fridge filters when they need to be changed, homeowners keep their family protected with the highest indoor air and water quality. FilterEasy eliminates the hassles of going to the store, finding the correct sizes and remembering to replace filters at the correct times. Every order ships free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,914)

5,779 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor packaging

Why aren’t each filter individually boxed. ? Good product and poor packaging

28 August 2026
FilterEasy logo

Reply from FilterEasy

We’re glad to hear you’re happy with the product, but I completely understand the concern with the packaging. Our filters are packaged together to help reduce excess packaging, but we know that can sometimes leave the filters feeling less protected than expected.
We appreciate you sharing the feedback. We’ll be sure to pass it along to our team as we continue looking for ways to improve the packaging experience.

Rated 5 out of 5 stars

Found the perfect size filter

Found the perfect size filter. I had to resort to cutting down A/C filters to fit my unit. Then I found FilterEasy and Eureka, there was my filter. Love the auto delivery, too.

28 August 2026
Rated 5 out of 5 stars

I love these filters!!

I love these filters!!! I love how they fit in such a small box and triple in size when you open the box. I know when it arrives it’s time to change the filter, it helps me to never forget. And I know the filters are top quality and work good, because when I replace it, the old one is completely covered in so much dust and hair. I’m glad this product is so good, because if not, we’d be inhaling all that dirty air.

26 August 2026
Rated 5 out of 5 stars

Filter Easy is a great company

Filter Easy is a great company. We ran into a very uncomfortable situation and while we had to stop order filters for a pretty good while. They could have dropped a customers but they hung on with us. They laughed about it an now we are all straightened now and getting our filters again. And their product is great.

26 March 2026
Rated 4 out of 5 stars

Disappointed in how long shipping takes

Disappointed in how long shipping takes

28 August 2026
FilterEasy logo

Reply from FilterEasy

We’re sorry to hear you’ve been disappointed with how long shipping takes. We completely understand that waiting on your filters longer than expected can take away from the convenience of the service.
We appreciate you sharing the feedback and your patience. We’re continuing to look for ways to improve the shipping experience and get orders to our customers more quickly. Thank you for being a valued customer!

Rated 2 out of 5 stars

Wrong filter size

I love the filters if I can get the right size each shipment I keep getting the wrong size filter and I do not know what size it is until I have to open it up.

27 August 2026
FilterEasy logo

Reply from FilterEasy

We’re glad to hear you love the filters, but I completely understand the frustration when you keep receiving the wrong size. You shouldn’t have to open the package just to find out if you received the correct filter.
We’re sorry we’ve missed the mark here. Please reach out to our Customer Care team so we can review your account and make sure the correct size is being sent on your future shipments. We appreciate you bringing this to our attention and apologize for the inconvenience!

Rated 5 out of 5 stars

I love everything about Filter Easy...

It is such a relief when a recurring home task just completely runs on autopilot. Finding an air filter with a tight, exact seal makes a massive difference in actual HVAC efficiency and indoor air quality, and having it show up at your doorstep right when it's time to change the old one, takes all the mental load out of it.
​That hassle-free rhythm is a huge win for keeping your home's air fresh without having to constantly mark reminders on the calendar!

27 August 2026
Rated 3 out of 5 stars

I love not having to remember to buy my…

I love not having to remember to buy my filters. I don't think it should take over 3 weeks for it to get to us. When it finally arrived it was smashed on one side. I realize it's out of your hands and the delivery company is responsible for that, but.

21 August 2026
FilterEasy logo

Reply from FilterEasy

We’re glad you’re enjoying the convenience of not having to remember to order your filters! 😊 I completely understand the frustration, though, when it takes over 3 weeks for an order to arrive, especially when it then shows up damaged.
While the carrier may be responsible for the damage that happens during transit, we still want to know when it happens. Please reach out to our Customer Care team so we can take a look and help get it taken care of.
We appreciate the feedback and your patience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look