I ha e emailed with a complaint and threat of financial obudsmen as my bill was paid but now with a CCJ which you have failed to tell the courts its now cleared . Until today I didn't know it was on... See more
Company replied
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See what reviewers are saying
Email gave full information re claim and what to expect together with time frame. Fee was clearly stated together with information on ways to pay once PPI received. Fee charge was very reasonable an... See more
Company replied
Excellent service!! We first filled in the forms back in 2019, 'Find Your PPI' found so many Bank/credit cards we had forgotten about (we are of a mature age😉) and managed to get a nice substanti... See more
Company replied
Didnt think ppi was applicable to us but applied anyway after urging by our son . Account traced back 24 years and excellent payout . Congratulation to the team , fees were very reasonable too given a... See more
Company replied
Company details
Written by the company
*FindYourPPI, no longer trading, was a PPI trace and investigation company who helped thousands of ordinary customers of banks and other financial institutions to find out whether they had PPI added to their credit agreement and if they did to receive compensation if it was mis-sold to them. Between the company formation in 2018 and the FCA imposed PPI deadline in August 2019, FindYourPPI helped customers to make claims that resulted in over 100 million pounds of compensation.
Contact info
United Kingdom
- help@findyourppi.com
- findyourppi.com
4.2
Great
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My case was handled very well by a very…
My case was handled very well by a very trustworthy company
13 January 2021
Not impressed
Very slow, very poor communication.
No response to my many, many emails and calls until they wanted paying and then were emailing and sending letters every day.
Would rather have had Barclays kept my £8,000.00 then have payed these clowns £1,880 of it.
Not impressed
12 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your review, Mr Brookes
We are sorry you feel that communication with FindYourPPI was not up to the high standard we set for ourselves. FindYourPPI aim to provide regular updates throughout the claim process as well as offering support to all of our clients via our contact form found on our website www.findyourppi.com/contact where you can email us your queries and we aim to respond to you within 24 hours.
Without going into detail on this public forum, we can see from our systems that we have asked you for details of the phone calls and emails that you refer to as we have no record of receiving these. We have emailed you separately to follow up on our previous request so we can investigate this matter further for you if you want us to.
Notwithstanding these concerns, we are very grateful to you for choosing FindYourPPI to help you with your successful claim.
Very good service
12 January 2021
Very pleased wih the service we…
Very pleased wih the service we received from FindYourPPI. We received two amounts of PPI and was kept informed of progress throughout the whole process.
Friendly and professional we would not have received these payment if it wasn't for this company. Many thanks.
12 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you very much for your kind review Susan.
Its great to see these kind of comments about the service we have provided to yourself and we would like to thank you for taking the time to let us know! Thank you for Choosing FindYourPPI and we hope you enjoy your compensation!
Good service
Good service, kept me informed and have found a couple small claims, still waiting/hoping for the big one!
11 January 2021
Professional
Professional, no hassle, does what it says on the tin highly recomended 💪
11 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your 5 * review . We greatly appreciate that you chose FindYourPPI to help you with your claims.
Found PPI when others didn@t!
I have previously used the services of TWO other PPI tracing companies. Both replied with same answer - no PPI refund due. Then, in the final month I could claim, I thought I would have one more try. Amazing! I got a refund. Obviously FindYourPPI were doing something that the others were not. After fees, I was more than £800 better off. That's £800 more than I was expecting. Thank you.
11 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you very much for your feedback! We are so pleased to hear we were able to uncover PPI where others failed and help you achieve a successful claim of over £800!
Thank you for choosing FindYourPPI and we hope you enjoy your compensation!
Lost my claim
They lost my upload claiming they'd never received it, so couldn't process my claim, despite it being submitted before the deadline. Made a complaint to financial ombudsman, received a letter to say complaint had been received and they'd respond within 3 days...that was over a month ago. The only thing I'd recommend with them is to avoid!
10 January 2021
Unprompted review
Reply from FindYourPPI - The PPI trace service
Thank you for your review James.
We are sorry to learn that there are aspects of our service that you are unhappy with.
We have sent you a personal message asking for a bit more information so we can locate your specific cases for review.
PPI Refund
Find Your PPI (,trace service) were excellent, We have dealt with them for a few years and always had good results, efficient+trustworthy,
8 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you very much for your 5* review and positive feed back. We are so pleased to hear that you found our service to be of an excellent standard and you were pleased with the outcome of your claim.
Thank you for choosing FindYourPPI and we hope you enjoy your compensation!
Satisfied Customer
Very happy with the service they provided very helpful..would definitely recommend them
7 January 2021
Well Worth It
They reclaimed over £1000 for me. After their cut, that was still about £800 I would not otherwise have had.
6 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you very much for your feedback and 5* review. We are pleased we were able to help you achieve compensation of over £1000!
Reply from FindYourPPI - The PPI trace service
Thank you very much for your feedback! We are so pleased that we were able to help you claim back your PPI compensation. Thank you for choosing FindYourPPI!
Reply from FindYourPPI - The PPI trace service
Thank you for your 5* review! We are really pleased to hear we were able to help you achieve a successful outcome on not only one, but multiple claims on your behalf.
Thank you for Choosing FindYourPPI and we hope you enjoy your compensation!
Great service from FINDYOURPPI
Great service from FINDYOURPPI from easy documentation, good communication, good updates & finally successful outcome of application. Thankyou.
5 January 2021
Efficient service with quick responses…
Efficient service with quick responses to queries.
5 January 2021
Excellent service
Excellent service! Great communication and made the process so easy, thank you.
4 January 2021
Reply from FindYourPPI - The PPI trace service
You're most welcome Neil! We are so pleased to hear you found our service to be of an excellent standard and our claim process easy to use. Thank you for choosing FindYourPPI and for your positive review!
Excellent service
Excellent service. Simple, straightforward, no fuss. Money paid straight into the bank.
Thank you.
4 January 2021
Unprompted review
I find dealing with FindYourPPI very…
I find dealing with FindYourPPI very easy, staff are helpful and polite. Very happy with the service given.
26 December 2020
Reply from FindYourPPI - The PPI trace service
Thank you very much for your feedback and 5* review.
Our staff aim to deliver a high standard of service and we are very happy that this is being noted by our clients!
Thank you for choosing FindYourPPI and we hope you enjoy your compensation!
Very good !
Very impressed with the service and successful claims . Would recommend !
25 December 2020
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