I ha e emailed with a complaint and threat of financial obudsmen as my bill was paid but now with a CCJ which you have failed to tell the courts its now cleared . Until today I didn't know it was on... See more
Company replied
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See what reviewers are saying
Email gave full information re claim and what to expect together with time frame. Fee was clearly stated together with information on ways to pay once PPI received. Fee charge was very reasonable an... See more
Company replied
Excellent service!! We first filled in the forms back in 2019, 'Find Your PPI' found so many Bank/credit cards we had forgotten about (we are of a mature age😉) and managed to get a nice substanti... See more
Company replied
Didnt think ppi was applicable to us but applied anyway after urging by our son . Account traced back 24 years and excellent payout . Congratulation to the team , fees were very reasonable too given a... See more
Company replied
Company details
Written by the company
*FindYourPPI, no longer trading, was a PPI trace and investigation company who helped thousands of ordinary customers of banks and other financial institutions to find out whether they had PPI added to their credit agreement and if they did to receive compensation if it was mis-sold to them. Between the company formation in 2018 and the FCA imposed PPI deadline in August 2019, FindYourPPI helped customers to make claims that resulted in over 100 million pounds of compensation.
Contact info
United Kingdom
- help@findyourppi.com
- findyourppi.com
4.2
Great
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with the results efficient…
Happy with the results efficient service through our just seemed to take a very long time would like to thank all those involved in my case
2 February 2021
Great service
Great service. I was kept upto date with progress on my claim and was very happy with the result
1 February 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your feedback and 5* review Jo! We greatly appreciate that you chose FindYourPPI to help you with your claim.
Did everything they said they'd do
Did everything they said they'd do. Very professional service.
1 February 2021
Not very professional they chase for…
Not very professional they chase for their fee before payment is made from bank
1 February 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your review John.
In relation to our fees, you're absolutely right - we do not expect our invoice to be paid until after you've received your compensation. You should receive your compensation no longer than 28 days after an offer has been made/accepted, and this is why we would have already submitted our invoice to you. Due to the PPI deadline, it would appear that the Banks are experiencing some de
lays in their timeframes which have been widely accepted as industry standards for some years now. We can see from our systems that we have been in contact with you directly via email and phone regarding this matter. However, if you have any further any further support please do not hesitate to contact us on help@findyourppi.com
Thank you for choosing FindYourPPI to represent you and we hope you are pleased with the outcome of your successful claim.
Find your ppi is one of the best
Find your ppi is one of the best, tried other companies and not could not compare
1 February 2021
There is no communication from them…
There is no communication from them except when they want payment. Very poor....
30 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your review.
We are sorry to learn that there are aspects of our service that you are unhappy with.
We have sent you a personal message asking for a bit more information so we can locate your specific cases for review.
trouble free process
30 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your 5* review. We greatly appreciate that you chose FindYourPPI to help you with your claim.
A Very useful company
A Very useful company, they have helped me claim a reasonable amount of money from PPI I didn’t even know I had. Recommended service, good communication. Thanks for all your help.
29 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your review Jeanie. We are so pleased to hear we were able to help you achieve a successful outcome on your PPI claim. Thank you for choosing FindYourPPI and we hope you enjoy your compensation!
Excellent company to deal with.
29 January 2021
Unexpected surprise
I didn't receive a great deal of money but as I wasn't really expecting anything what I received was a bonus.
28 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your feedback and 5* review Mr Williams . We are really pleased to hear our work resulted in a successful claim for compensation.
A good honest company
A good honest company. Made it clear from the start what their charges would be and kept to them. They worked very hard at looking into things for me and kept me informed all the way through as to what was happening. I would not have been able to achieve my payout without them.
22 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your review Mrs Vinall. We are so pleased to hear we were able to help you achieve a successful claim and we hope you enjoy your compensation!
Courteous and professional
22 January 2021
Excellent service!
Excellent service!! We first filled in the forms back in 2019, 'Find Your PPI' found so many Bank/credit cards we had forgotten about (we are of a mature age😉) and managed to get a nice substantial amount of compensation for us which has been a great help during this difficult time. Communication was clear and the automated system was easy to use.
Would recommend company 100%!!
Thank you for a fantastic service.
A&G (Surrey)
22 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you very much for your positive feedback and 5* review! We greatly appreciate that you chose FindYourPPI to help you with your claims and we hope you enjoy your compensation!
I am very pleased with the amount of…
I am very pleased with the amount of ppi that was recovered for me, but today I received a text message saying my invoice had been sent to an old email address that I no longer have access to, I would love to pay the amount owed but can't if I don't know the amount, I have sent three email s and just got back an automated reply, making contact seems almost impossible
22 January 2021
Unprompted review
Reply from FindYourPPI - The PPI trace service
Thank you very much for your 4* review and feedback.
We are sorry to hear we have been sending correspondence to your old email address.
We can see from our systems that we have now updated your details and have sent a response to your via email.
If however you require any further assistance, please email us over your phone number to help@findyourppi.com and we would be more than happy to arrange a phone call to assist you further.
Thank you for choosing FIndYourPPI
Very impressive service
Very impressive service. Simple to use, simple to understand, and hassle free. Thank you.
18 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you very much for your 5* review and positive feed back. We are so please to hear you found our service simple to use and hassle free!
We greatly appreciate that you chose FindYourPPI to help you achieve a successful claim and we hope you enjoy your compensation!
Bad as you didnt keep me informed I got…
Bad as you didnt keep me informed I got my payout after a year and a half when I complained I was lied too and the person emailing carried making things up as I phoned natwest to clarify
16 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your review.
We are sorry to hear of your dissatisfaction with our service.
Without going into too much detail on this public forum, we can see from our records that we provided you with regular updates on your case through out the claim process via email. We would advise to check all junk/spam mail box's to ensure our emails have not gone into these. However, if you would like us to re-send copies of all of the email correspondence that were sent to you then please let us know on help@findyourppi.com.
We can see from our systems that we have recently provided you with a full breakdown and overview of your case. However, if you would like to discuss details of your case further then please let us know.
Efficient service
16 January 2021
Good service but difficult to contact…
Good service but difficult to contact especially without a smart phone.
Otherwise very satisfactory
14 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your review and feedback Mr Hutty,
We are sorry to hear you found it difficult to contact us,
FindYourPPI offer support to all of our clients via our contact form found on our website www.findyourppi.com/contact where you can email us your queries and we aim to respond to you within 24 hours.
We are pleased however that you found our service to be to a good standard overall so thank you for choosing FindYourPPI and for your constructive feedback.
Excellent service!
Excellent service very happy, they have managed to get around £6,000 from different companies, would recommend
14 January 2021
Reply from FindYourPPI - The PPI trace service
Thank you for your 5* review and positive feed back Ceri. We are so pleased to hear we were able to help you achieve successful claims and help claim back over £6000 in compensation!
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