Ignite+ Stoves Ltd Reviews 

134
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic initial installation and superior aftercare. Darren and Helen are simply outstanding. We had our stove fitted a few years ago and at the time fantastic service and brilliant installation,... See more

Rated 5 out of 5 stars

We used Ignite+ Stoves Ltd and we cannot recommend them enough. Their attention to details, tailored made recommendation to your needs meant we went on a journey to find the perfect stove and not jus... See more

Rated 5 out of 5 stars

Darren and the team did an excellent job, the chimney breast and wood burner were installed in one day. Clean and efficient work. Electrics on day 2 and completed with plastering and TV installation o... See more

Company replied

Rated 5 out of 5 stars

Darren and his team lowered the plinth of the old open fire place, rebuilt the floor, plastered surrounding walls and put in our gorgeous log burner. They also arranged to have a deep clean of the chi... See more

Company details

  1. Fireplace shop

Written by the company

We’re a small family run business providing environmentally friendly eco woodburning stoves. We also provide customer made media walls. We have a lovely appointment only showroom where our products can be viewed. Wood burning stoves in Harrogate, Leeds & York by Ignite+ Stoves. Ignite+ provide wood burning stoves and multi-fuel stoves. Call 01423876355 @igniteharrogate for our socials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional company

From the first appointment to enquire about a stove right through to the demonstration of the fitted stove Ignite+ have been excellent. On time for every appointment, replied to every email and text promptly and were very clean and tidy during installation. Polite team and always professional. Great job.

26 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Ignite+

Highly recommend Darren and Ignite+. Very reasonable and transparent quote, good communication and honest advice, fuss free installation and extremely happy with the new burner.

2 January 2022
Unprompted review
Rated 5 out of 5 stars

The only company to use

Darren and his team lowered the plinth of the old open fire place, rebuilt the floor, plastered surrounding walls and put in our gorgeous log burner. They also arranged to have a deep clean of the chimney last minute which allowed the work to be completed on time. From quote through to installation and final product, these guys were exceptional in all respects, total perfectionists and they have given our living room it’s soul. Can not recommend highly enough.

7 December 2021
Unprompted review
Rated 5 out of 5 stars

Customer service cannot be bettered

I needed parts for an old Charnwood stove. Almost certainly due to my own failure to specify the exact model one of the parts did not fit. Helen proved to be a superb advocate on my behalf with Charnwood and the correct part was ultimately supplied. All this was done with cheeriness and a real sense of commitment to excellent customer service

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service provided from initial consultation and quote to instalation.. left house clean and tidy. Post 24 hr instalation period new stove working perfectly. Highly recommend.

16 November 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you for your review, we really appreciate it!

Rated 5 out of 5 stars

Recommended by a trusted friend

Recommended by a trusted friend, I was not disappointed.
I chose a fire that ultimately looked out of place - Darren and Wayne read the situation perfectly and sorted on installation day with a different fire without making me feel anything other than that my satisfaction was the most important thing. They worked their socks off on a roasting hot day (that for them must have gone on forever) and maintained their sense of humour throughout.
I love my tinder box and its straight flue and have only positive things to say about the company
Thank you
Su Corrin

7 September 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Hi Su, Thanks so much for your review, always really appreciated! The boys were just glad you were happy! Best wishes Helen

Rated 5 out of 5 stars

Do NOT think of going anywhere else!

Do NOT think of going anywhere else! From the very first contact through to a few minor follow-up queries the responses were immediate, supportive and thoroughly professional. The advice was understanding, uncomplicated and unambiguous. The fitting was exceptionally efficient, uncluttered and impressively tidy. We've used other suppliers who were very good but Darren and his team took things to another level, and some! Very many thanks.

27 July 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you for your fantastic review Paul it's very much appreciated. It was a pleasure to provide our services to you and if you need anything further you know where we are. Thanks again!

Rated 5 out of 5 stars

Excellent service, product and price

Excellent service, product, advice and knowledge!
Thankyou Darren and Wayne

Loving our new log burner
Photo to follow.....🔥

15 May 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks Debra for your review! We are so pleased you love it and look forward to seeing your pics!

Thanks again!

Rated 5 out of 5 stars

Couldn’t recommend Darren and the team…

Couldn’t recommend Darren and the team highly enough. From start to finish they have been so professional. I wanted someone to take control and organise everything end to end, Darren did just this.
When on site the guys were so friendly and tidy, lovely to have here, I was sad to see them go! Best in the business for sure.

12 May 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for the kind words Anne-Marie. I'm so pleased you're happy with the result. It was a challenging installation but all worked out perfectly! Thanks again!

Rated 5 out of 5 stars

Great value for money

Would definitely recommend this company for their excellent commitment to completing the job on time with the attention to detail not normally seen from tradesmen. They were very professional and respectful of our house and we are very happy with the end result.

12 May 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you Mr and Mrs Kirk for your kind words and wonderful review. Wayne and myself really enjoyed the installation (except perhaps the chimney blockage!) and we're really pleased you're happy with the result. Thanks again.

Rated 5 out of 5 stars

If you are looking to enhance and make…

If you are looking to enhance and make a nice cosy room in your house, look no further than Ignite....From start to finish Darren has been extremely helpful, informative and professional in guiding my selection, to supplying and fitting my new Loughrigg stove. Efficient and tidy installation on the day, It’s brilliant and the best home improvement bar none..

5 May 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for this - what a fantastic review, we really appreciate it!

Rated 5 out of 5 stars

Excellent end to end experience with…

Excellent end to end experience with ignite+, from the first site visit from Darren, through installation and beyond. We are delighted with the final product, and have found the whole service experience to be top class. Thoroughly recommended!

1 May 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much Richard for the wonderful review. It’s extremely rewarding to get such good feedback. It was a pleasure dealing with you both. (not forgetting Angus of course!)

Rated 5 out of 5 stars

All I can say is thank you so so much…

All I can say is thank you so so much for the installation.
My wife had a stroke and was in hospital. We had to make modifications to the house to get her home. She had always wanted a log burner and I didn't think it would be possible for the install within two weeks between me asking for the quote and my wife coming home. Darren and his team at Ignite were superb! Pulling out all the stops and working on their day off to get the burner fitted the day before my wife came home.
They were professional, friendly and very tidy.
My wife and I really love the log burner.
Thanks again.
Steve and Caroline

23 March 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for this review Steve & Caroline, it was a pleasure!

Rated 5 out of 5 stars

Clock Stove Installation

From the start of the enquiry into purchasing a wood burning stove to the installation Ignite + have been outstanding. Darren is obviously very passionate about the products he sells and could not do enough to assist and answer any questions we had about the products and the installation process. In addition the lady who we initially contacted at Ignite+ ( I believe her name is Helen) was also vey helpful and professional. Their customer service was exemplary and the installation team did a superb job even managing to finish ahead of schedule. I would not hesitate to recommend Ignite+ to anybody looking to purchase a wood burning stove. My wife and I are really impressed with the stove and quality of the installation, even the cat loves it, as she now spends most evenings stretched out in front of the stove.

Ian Pattingale

10 March 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you for your fantastic review Ian, we are so pleased you are happy with the service we provided. All the best, Helen

Rated 5 out of 5 stars

From start to finish it was…

From start to finish it was a professional job and an easy decision to make. Darren, Kevin and Wayne did a fantastic job of putting in a lovely wood burning stove, just took over a day from start to finish. There will be dust but they do a tidy job. Can't recommend enough!

27 February 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you Amy, your review means a lot to us and we really appreciate you taking the time.
All the best
Helen

Rated 5 out of 5 stars

Great experience, thoroughly recommend

Darren and Ignite+ came highly recommended by friends of ours and our own experience proved just how valid that recommendation was. From the initial survey to the showroom visit, installation and follow up ‘how to use your stove’ visit Darren was a delight to interact with – responsive, professional and knowledgeable. The installation team, including Darren, got the job done in a day and similarly left a great impression. Options were always discussed without a sales pitch and a risk that we might need a cherry picker for installation of the flue was averted which kept costs down. Would definitely go straight to Ignite+ again for any future requirement and have no hesitation in recommending them.

15 February 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you Bruce, we are so pleased you are happy with the service provided. Reviews are always appreciated, thank you for taking the time.
All the best
Helen

Rated 5 out of 5 stars

Excellent service

Just had a stove fitted by Darren at Ignite. Really pleased with the result. Efficient and excellent customer service. Responds to any query quickly. Felt he really cared about the quality of the service and job done. Would highly recommend and would happily use again.

26 January 2021
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for the wonderful review Richard. It was a absolute pleasure dealing with you. Look forward to catching up for the follow up instruction via video call!

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