Firestormcards Reviews 

1,196
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and secure packaging, noting that board games and other collectible items often arrive safely within twenty-four hours of ordering. Buyers also deeply appreciate the competitive pricing, rare product availability, and helpful communication provided consistently throughout the entire purchasing process. However, some people mentioned recurring issues with stock availability, occasional delivery service confusion, or unexpected price increases on highly sought-after items. A few consumers also reported receiving damaged products, experiencing delayed pending orders, or facing frustrating logistics complications with external carriers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting incredibly fast shipping times... See more

Product

Reviewers highlight positive aspects of product satisfaction, frequently noting that games arrive quickly,... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are competitive and... See more

Service

Customers had positive experiences with service, expressing widespread satisfaction regarding the... See more

Order

Users describe positive interactions with order, highlighting fast delivery times, excellent condition upon... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from a top class company. Goods arrived quickly and were perfect. I had a query re how my bank labelled the transaction and Jimmy replied almost immediately to my email, despite it b... See more

Rated 5 out of 5 stars

Not gonna lie, Firestorm Cards' website is offputting, it looks like it was made in the early 2000s. But i got a copy of Speakeasy off them when no-one had it in stock. Anyone that knows anything... See more

Rated 5 out of 5 stars

Very fast processing and shipping. My board game order was packaged really well, and arrived in perfect condition. Even though I had chosen free postage, it arrived within 24 hours. I will definitely... See more

Rated 5 out of 5 stars

Ordered online for collection, was kept informed of order progress throughout and collected the same day. Have been very pleased with the goods. Pricing was competitive, will definitely be perchas... See more


Company details

  1. Game Shop

Information provided by various external sources

Basingstoke's Table Top Gaming Centre. Large selection of Board Games, Trading Card Games ( Magic, Weiss Schwarz, Yu Gi Oh) And Warcraft Merch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,196)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great service

Really great service, excellent communication and fast despatch, well packaged and arrived quickly in perfect condition. Will definitely buy from this store again.

10 June 2026
Rated 1 out of 5 stars

Refusal to refund and radio silence

I ordered 12x doctor who collector booster packs totalling £311 around 2 weeks ago, around 10 minutes later they told me that the item isn’t actually in stock and that they can either credit my account or refund back to PayPal, fair enough, I chose to refund back to card, it’s been 2 weeks and no sign of a refund, they’ve gone radio silent and will not answer any email, do not deal with these guys, they will try and make it as awkward as possible to keep your money. Bad bad bad.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience, managed to purchase a game which was out of stock almost everywhere else and it was delivered very promptly. Will definitely use again.

17 June 2026

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