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First Truck Parts Reviews 

428
•
TrustScore 4 out of 5

4.0

Van Accessories Shop
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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers had a great experience with this company. Customers frequently found the parts they needed, even hard-to-find items, often noting the good quality and accurate descriptions. Many appreciated the fast and on-time delivery, with products arriving well-packaged and often sooner than expected. Reviewers also mentioned the fair and affordable pricing for the parts. However, some customers also noted issues with their orders, such as receiving parts that were incorrect, incompatible, or did not match the description. A few other people also felt that there were delays in shipping, sometimes even after paying for expedited delivery, or experienced problems with partial shipments.

What people talk about most

Product

Consumers generally report positive experiences with the product, often highlighting the availability of... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and on-time... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the quality of parts... See more

Price

Customers had ambiguous experiences with price, with many reviewers praising the great and fair prices, often... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the online ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product delivery was awesome very well packaged. Delivery was on time. Website was easy to navigate and find what I needed. Only thing bothering me is the description on the says brand new genuine Cu... See more

Rated 5 out of 5 stars

First time customer and had a great experience. We had been waiting for a backorder part from the dealership for months, then we learned it was available here. Upon ordering the part, Customer Servic... See more

Rated 5 out of 5 stars

I will definitely ask First Truck Parts again if I will need help. I finally received my module today, although pricey because of customs fee and shipping because I'm located in Europe but I'm complet... See more

Company details

  1. Van Accessories Shop
  2. Auto parts shop

Written by the company

Truck parts seller for Mack, Volvo, Kenworth, Freightliner, International, Peterbilt, Cummins, Dodge, Caterpillar etc.

Contact info

4.0

Great

TrustScore 4 out of 5

428 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(428)

101 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience I have ever had with…

Worst experience I have ever had with an online parts company. Cant talk to anyone and they only respond with email. I ordered a part and they sent me a note that part of it (reservoir) was not available but they could ship the remainder and issue a partial credit. Then they advised me that they issued two credits by mistake and that I had to pay them back for one before they would ship my part. Once i verified that they did issue two credits I did pay and they shipped my part but only half of it. When i tried to call their number went to and answering service and never called me back but I got an email there must have been a misunderstanding on my part, I had an email stating it was only the master cylinder reservoir that they didn't have but I still expected the master cylinder. They responded with a lame excuse but said I could return the part (booster) they did send, so that's what I did. I did find a complete assembly that was 400.00 cheaper and ordered it from them. Cost me over a week in all this. Very poor service!!!!!!!

9 April 2026

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Fairly priced

Fairly priced, good looking product. Took a minute to get it here, but arrived packaged well and in perfect shape. Nice to find someone charging a fair price on these hard to find, new air dryers.

27 February 2026

Trustpilot is assessing this review in accordance with our flagging process.

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