Fishing Tackle and Bait Reviews 

11,330
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and helpful staff, the extensive product selection, and the remarkably competitive pricing available across the entire store. Shoppers consistently note the impressively fast delivery times, smooth communication, and orders arriving securely packaged and right on schedule. However, some reviewers were not happy with unexpected delivery delays, extended waiting periods, and important items failing to arrive on schedule. Consumers additionally mentioned notable difficulties contacting customer support through online channels when trying to resolve missing products or secure their rightful refunds after experiencing significant frustration.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on quality and fulfillment. On... See more

Order

Consumers find order experiences to be mixed, as opinions vary widely. Some reviewers report that the website... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing fast and... See more

Service

People report high satisfaction with the service, highlighting helpful staff and prompt communication.... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and reasonable rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices to start with, blue light card as bonus, cheap p&p including the Isle of Wight, which many so called popular online tackle shops won't post too. Shame I don't live nearby to pop in regula... See more

Rated 5 out of 5 stars

I phoned regarding a Specific Landing Net which was out of stock. I chatted regards to an alternative but after sound advice I bought a net on Back order which I duly forgot about! Pleasantly surpris... See more

Rated 5 out of 5 stars

Ordered some Korda floater feeders (like hens teeth apparently) not only did these guys come through but the communication was there, spot on delivery and no messing like some certain growing chain in... See more


Company details

  1. Fishing shop

Written by the company

At Fishing Tackle and Bait we stock a wide range of fishing tackle products, and pride ourselves in supplying them with excellent customer service and first-class aftercare.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(11,330)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good fishing rod

Great fishing rod. Box was damaged when it landed but rod was not affected. Looked like the box was damaged before shipping.

23 May 2025
Rated 5 out of 5 stars

r don't…

Local tackle shops didn't have or don't stock the size product that I wanted. Two easy clicks and I've ordered and paid for goods required. Let's just sit back for a few days and they arrive. Some things we like to feel before buying but not this purchase.

27 May 2025
Rated 1 out of 5 stars

I did not receive my order from fishing…

I did not receive my order from fishing Tackle &Bait because the post office could not find my house which has been here for 120 years so I received a refund so really disappointed entered the firm into my not to use list.

27 May 2025
Fishing Tackle and Bait logo

Reply from Fishing Tackle and Bait

Hi Tony,
We are very sorry for this however your address was not complete when you placed the order when we look at your order this is why Royal Mail were not able to deliver your order.
Its unfair to leave us a 1 Star review for something which is completely out of our control. We have refunded you in full when the order was returned to us by Royal Mail.

Rated 1 out of 5 stars

Not a great experience at all.

tried to buy bait caster combo and experienced issues with website. spend over £60 and receive 5% of with code but code dint work. New customer 10% first order code wouldn't work either. Tried chat box but guess what, that didn't work either. Sent email but received no reply.
Spent £445 with another company now. Cheers

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Paid £7.99 for 48 hour delivery

Paid £7.99 for 48 hour delivery, it took 8 days to arrive. When I messaged customer services they were absolutely no help!

1 June 2025
Unprompted review
Fishing Tackle and Bait logo

Reply from Fishing Tackle and Bait

Hi Ste,
Ive checked your order. We had a 3 workifn day dispatch time on these items. We had some additional delays in this instance due to peak demand we apologise for the delay on your order. I can see that your order has now been delivered.

Rated 5 out of 5 stars

Daiwa rod sleeve

Purchased Daiwa rod sleeve. In stock and reasonable price.
Only think to consider is that shipping from Ireland so takes a couple of days
Have purchased from Fishing Tackle and Bait in the past.

28 May 2025
Rated 1 out of 5 stars

Awful, where do i start

Ok where do i start, i purchased a rod and reel worth £112 on a sunday and come friday it still wasnt sent, so messaged them and asked for them to refund me a couple hours after they messaged me saying it was sent and they cant refund me. One week later still nothing so i messaged them and they told me i had to download pdp app, i downloaded the app and pdp was holding my rod and reel at there depot with no address to deliver it to. After me messing about allday i finally figured it out after all the headache with the app not working properly. The rod and reel came the day after. I opened the package and the second section of the rod was snapped in two. I really give up even trying so ive just took a loss of £50. Just pay the extra few quid in your local fishing shop, its really not worth wasting your time and trust with these people. If i could give zero stars i would. Disgraceful!

6 June 2025
Unprompted review

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