Fitness Parts Warehouse Reviews 

On 2/25/26 I made a purchase of a poster that’s shows the workouts that can be done on a specific machine. I got the confirmation e-mail, and waited. After 18 days (3/15/26) of not hearing anything I sent an e-mail inquiring about the item, and the next day was told it would be looked into. This is all fine, but then I was sent an e-mail asking me to review my purchase, and still haven’t heard anything, so this is my review of the item.

I ordered the part on Feb 18th it is now March 9th and still have not received the part or heard anything from the company.

I ordered a wire harness for a treadmill. Order being processes on 2/16/26. I was billed on 2/16 as well. Today is 3/4/26. I have not received anything so far except an email asking me to review my experience. I have sent several emails and all I get is that it is being processed and no accurate date can be given when it will be shipped.

Chris was great to work with.. very timely, helpful, courteous and professional in our order communications.

As advertised and quick shipping

Parts fit like oem.

Received an email ... shortly, after placing order ... explaining order status (in my case needed to wait for 1 part (power extension). So, I knew exactly what was going on with the order.

I received notice when items were shipped, plus tracking, plus items received and were as expected.

After some Google research, it led me to Fitness Parts Warehouse. The part price was reasonable compared to others, and the added plus: Fitness is located next county over from where I reside. (Go green!) Being that close, I chose a distributor closer to me with the hope of saving time and energy so I could install the part sooner. Nope. Fitness 'tracking' (a plus) indicated the straw sized part was flown down by airplane from Pennsylvania to Washington DC (some 70 miles away)! And then transported back to me via warehouses in between over the next couple of days! Not the fault of Fitness; it's the supply chain. What a waste. I would have been better off just driving the 20 miles to get the part myself! But all is good and I'm grateful the part didn't need a passport. ;-)

Much easier cross reference tables so you can be assured you get the right part when you need it!

It was a small order. Everything was great. Now I can stop using the 2x4 for a leg pad. Thanks.

Needed end caps for the legs of my proform bike and this was the only place I could get parts for my. Bike. Amazon didn't have them at all. It took awhile for me to get an email on when they were shipped. I agree better communication could be made regarding how long it will take to receive such product(s). Overall, I'm happy with this company.

Easy to order parts and received correct items. Items were back ordered and took a long time to receive. Communication was terrible (not notified of statuses, shipping info, partial shipments, etc.) Had to keep following up versus receiving proactive messaging. All-in-all got the job done, just took awhile and felt like I was being left in the dark.

Super smooth ordering and shipping.

I have an older bench but well built. I was able to find the part and order easy. It did take a little longer to receive then I expected, however when I call and left a message the returned my call the same day. Well worth the weight for the correct part (OEM).
Thanks for your help, and I will use you again when needed.

Fast delivery, reasonable prices, and had exactly the part that I needed.
Thank you!!!

Part we ordered arrived in good time.

We have an older Nordic Track elliptical and the replacement parts fit perfectly. Thank you

Placed order during the holiday and was surprised with the quick response the next day. Received several updates on order status and the parts were shipped out the very next business day after order acknowledgment. All parts ordered arrived and successfully installed. I really appreciate having parts in stock for a machine over 10 years old and fast service.

20 days to ship after the internet order.

Then I get this survey before the parts are even shipped. Then I get an e-mail saying the partial order will be here in another 4 days.

Clearly unimpressed with the communications and the speed of processing the order.

UPDATE They were very quick to apologize for the delays in the order and makes me hope my situation was just a 'one-off' happening. Thanks to the team for responding.

Was exactly what I needed. Took about 2 1/2 wks for delivery.