8 months after completion of my training I still not received my certification. It’s a joke basically, as you can’t work or apply for nothing! Fit Pro x also passed the contact of another person... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great course, amazing mentors who regularly reach out to assist and check in progress. I am currently carrying out the Leve 3 course, looking to become a PT and online fitness coach. I would like t... See more
Company replied
M FitPro has been absolutely brilliant for my personal and professional development. Every course I’ve completed has helped me grow as a coach and better support my clients, especially the w... See more
Company replied
I've been a member of Fitpro for over 25 years. They've never failed to deliver on consistent, top notch training and their customer service is prompt, professional, personalised and energetic -... See more
Company replied
Company details
About FitPro - Fitness Professional CPD Education
Written by the company
We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.
What we offer you:-
Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you
-
Over 95 CPD courses from world-class educators to support your professional development
-
Insightful and practical content to keep you in touch with what's new in the fitness industry
-
Great music, professionally mixed for your classes, delivered through our app MyGroupFit
OUR PHILOSOPHY
Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door.
PERSONAL TRAINER INSURANCE
Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.
WORLD-CLASS CPD EDUCATION
With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on.
FITPRO MEMBERSHIP
Sign up for a membership package and be supported in your career with the latest education and knowledge.
MUSIC
MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.
Contact info
85 Great Portland Street, First Floor, W1W 7LT, London, United Kingdom
- +44 (0)20 8586 0101
- info@fitpro.com
- fitpro.com
4.3
Excellent
305 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to follow website
14 February 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Esther
Thank you for your 5 star review. We're delighted that you found our website easy to find what you need, and we're looking forward to supporting you.
From all at the FitPro Team
Very helpful )
Very helpful ), got my insurance done pro Rota which helped my start up costs.
6 February 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Pauline
Thank you for your lovely review. We are delighted that you found speaking with us so helpful and that you got the insurance that you need. We think our personal service is important to support the fitness community.
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Ruth
Thank you for giving us 5 stars. It's great to hear that we were able to deliver for you. Thank you for choosing FitPro for your professional insurance!
From all at the Fitpro team
Superb
I dealt with Darren who was patient and concise, professional and extremely helpful. When I had to call back to ask a question I spoke to him again and he remembered who I was and answered my query without hesitation. Could not recommend more
7 February 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Nicola
Thank you for your 5 star review. We think it's important that you can speak to a real person and Darren has been helping fitness pros like you for years. We're really pleased you found our service so helpful!
From all at the FitPro Team
Best insurance around
I have always been satisfied with Fitpro and wouldn’t choose anyone else when going for personal trainer insurance.
6 February 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Guy
Thank you for your lovely review. It's great to hear that the FitPro insurance works so well for you. Thanks for being a loyal FitPro member!
From all at the FitPro Team
Fit Pro 2024
The best choice for fitness professionals uk.
I have been a client since July 2009 and would not go anywhere else it’s February 2024.
Great People all round Thanks Fit Pro Uk
5 February 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Alicia
It's amazing to hear from such a loyal FitPro member! Thank you for your 5 star review and for being a member of the FitPro community for all these years.
We are delighted that you value what we do.
From all at the FitPro Team
helpful and informative
helpful and informative, really great customer service and my needs were met promptly and efficiently
5 February 2024
Reply from FitPro - Fitness Professional CPD Education
Hi
We are delighted that you found our insurance and customer service so helpful and efficient. Thank you for your lovely review and we are looking forward to supporting you in your career as a fitness professional!
From all at the FitPro Team
Phone answered quickly
Phone answered quickly. Spoke to a real person who was able to answer all my questions.
29 January 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Bac
Thank you for your 5 star review. We think it's important that you can speak to a real person and Darren has been helping fitness pros like you for years. We're really pleased you found our service so helpful!
From all at the FitPro Team
Great customer service and easy to…
Great customer service and easy to arrange insurance.
29 January 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Sarah
Thank you for giving us 5 stars. It's great to hear that you can trust FitPro for your professional insurance and excellent customer service.
From all at the FitPro Team
Great webinar with Oli…
Really informative and useful webinar today "The Science of Recovery and Energy Restoration" with Oli loved it thank you!
26 January 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Paula
Thank you for your 5 star review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver world-class education and webinars to support our members. Thank you for trusting us with your education!
From all at the FitPro Team
Very nice on phone
24 January 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Yvonne
Thank you for the great review! We're delighted you've chosen FitPro and value being able to speak to a real person.
From all at the FitPro Team
Really informative and useful webinar…
Really informative and useful webinar today "The Science of Recovery and Energy Restoration" with Oli Patrick. Can't believe hopw much information he got into the session. LOTS of notes taken. Great use of slides alongside the info. Very helpful hour, thank you!
26 January 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Caroline
Thank you for your 5 star review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration' and it's great to hear how informative you found it. We are always striving to deliver world-class education and webinars to support our members. Thank you for trusting us with your education!
From all at the FitPro Team
Oli Patrick gave one of the best…
Oli Patrick gave one of the best webinars - so much content presented concisely & clearly. It was nice to have a presenter who actually is an expert! I really appreciated the lack of a hard sell of his course - he knew that his webinar content would speak for itself & it did.
26 January 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Cate
Thank you for your great review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver expert education and webinars to support our members. We are delighted that you found it so informative and that Oli's expertise shone through his delivery. Thank you for trusting us with your education!
From all the FitPro Team
Brilliant presentation by Oli
Brilliant presentation by Oli. Delivered eloquently, well explained, comprehensive given the short space of time and easy to understand. Thank you !
26 January 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Mrs Millington
Thank you for your great review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver expert education and webinars to support our members. We are delighted that you found it so informative and that Oli's expertise shone through his delivery. Thank you for trusting us with your education!
From all the FitPro Team
This was a great webinar
This was a great webinar. Whilst such a huge topic Oli kept each section succinct, informative, interesting and easy to remember
26 January 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Deborah
Thank you for your lovely review. We are so pleased that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver world-class education and webinars to support our members. Thank you for trusting us with your education!
From all the FitPro Team
Oli Patrick was on point
Oli Patrick was on point, this session went by so quickly because it was so interesting and well done Oli.
26 January 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Kirk
Thank you for your 5 star review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' It's great to hear that you found the webinar fascinating. We are always striving to deliver world-class education and webinars to support our members. Thank you for trusting us with your education!
From all at the FitPro Team
Reply from FitPro - Fitness Professional CPD Education
Hi Laura
Thank you for your great review of FitPro. We're so pleased that we can support you as a fitness professional and that you find our personal customer service valuable.
From all at the FitPro Team
Excellent webinar with Oli Patrick…
Excellent webinar with Oli Patrick today on ‘The science of recovery and energy restoration’. Lots of positive things to put in place for both me and the people I work with now. Thank you :-)
26 January 2024
Unprompted review
Reply from FitPro - Fitness Professional CPD Education
Hi Tamsyn
Thank you for your lovely review. We are delighted that you enjoyed the FitPro webinar with Oli Patrick on 'The Science of Recovery and Energy Restoration.' We are always striving to deliver world-class education and webinars to support our members, and we are delighted you are able to apply your new knowledge. Thank you for trusting us with your education!
From all at the FitPro Team
Always happy with the price amd service…
Always happy with the price amd service thankyou xx
20 January 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Michele
Thank you for the 5 star review. We always aim to deliver great service to our members.
From all at the FitPro Team
Excellent advice and my insurance was sorted in no time at all
Excellent advice and my insurance was all sorted in a day. Darren was very very helpful. Put my mind at rest and was very informative and knew his subject well.
22 January 2024
Reply from FitPro - Fitness Professional CPD Education
Hi Julie
Thank you for your lovely review. We are delighted that you found speaking with Darren so helpful and that you got the insurance that you need. We think our expert and personal service is important to support the fitness community.
From all at the FitPro Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.