Everyone made the transition so easy and where very helpful and the job was done so quickly and would never know there had been damage it’s perfect
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Everyone made the transition so easy and where very helpful and the job was done so quickly and would never know there had been damage it’s perfect
Company replied
I have been kept informed regularly about the progress of the repairs to my car. Very efficient. Staff very friendly and very helpful. My car looks like new and delighted to have in back in a very goo... See more
Company replied
Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... See more
Company replied
Great service from day one, lovely staff, good updates. My car is ready to collect today so can't comment on the actual work but if it's anything to go by my experience this far I'm sure it will be ex... See more
Company replied
Written by the company
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Written by the company

Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
workmanship was good though finish date was amended a few times

Reply from Fix Auto UK - Fix Auto Aberdeen
Hassle free pickup car and dropped it off and the work done was excellent

Reply from Fix Auto UK - Fix Auto Aberdeen
Good service I was kept update on the progress of the repair and the finished job on the car was excellent.

Reply from Fix Auto UK - Fix Auto Aberdeen
Excellent communication and frequent updates on the progress of the repair. The whole process was straightforward and hassle free. Staff were friendly and professional.

Reply from Fix Auto UK - Fix Auto Aberdeen
They did all the repairs the insurance company would allow very well , car came back spotless, which was greatly appreciated, and the courtesy car was much appreciated

Reply from Fix Auto UK - Fix Auto Aberdeen

Reply from Fix Auto UK - Fix Auto Aberdeen

Reply from Fix Auto UK - Fix Auto Aberdeen
Car repair was done through Ashgrove and everything was done as expected of the repair, were given daily updates and a link to show how your car was getting on everyday which is brilliant! Everyone in the reception team were great with responses when needed and got the car repaired quicker than expected even with them being very busy! Not a single problem with how ashgrove handled this all.

Reply from Fix Auto UK - Fix Auto Aberdeen
Staff were great kept me updated throughout. Service was quicker than initially predicted and job looks excellent.

Reply from Fix Auto UK - Fix Auto Aberdeen
Was kept informed when car repairs would be carried out. Unable to collect car when work was complete so vehicle was dropped of at home address by company. Inspection of work when completed was seen to be of a high quality with all repairs carried out.

Reply from Fix Auto UK - Fix Auto Aberdeen
The communication was outstanding from the moment that they were arranged as the repairer of my vehicle. They explained the situation regarding delays in acquiring Ford parts and kept me updated through every step of my vehicle being with them. The cherry on the cake was my vehicle being ready a day earlier than advised. I will definitely use them again if I need body repairs done.

Reply from Fix Auto UK - Fix Auto Aberdeen
Very please with the work done and the time scale. Garage kept me fully informed all the way too. Highly recommended.

Reply from Fix Auto UK - Fix Auto Aberdeen
I highly recommended this service. The staff were extremely helpful and kept me up to date with progress. They have done a great job of fixing my car.

Reply from Fix Auto UK - Fix Auto Aberdeen
Reception staff welcomed and explained process- digital contact kept me informed every step of the way and the job was a good one! All in all delighted with my involvement with fix auto Aberdeen

Reply from Fix Auto UK - Fix Auto Aberdeen
Friendly staff and great job done on repairing my car. Was ready on the estimate date given. Kept me notified by email and called me when ready.

Reply from Fix Auto UK - Fix Auto Aberdeen
Great service from start to finish. From the office team, to the assessor and garage team encountered - all were extremely helpful and friendly.
Enjoyed the ability to check status in the web portal shared by Ashgrove once the work commenced.
Great communication throughout. I’d highly recommend.

Reply from Fix Auto UK - Fix Auto Aberdeen
Firstly the repair was of a good standard.
The use of a car while waiting for the repair to be completed was very helpful.
Also to be able to track the progress and estimate completion day was good.

Reply from Fix Auto UK - Fix Auto Aberdeen
Reception staff were very pleasant, professional, answered my questions and kept me informed.
Repair staff made a great job of my car.

Reply from Fix Auto UK - Fix Auto Aberdeen
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.