Fix Auto UK - Fix Auto Aberdeen Reviews 

286
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TrustScore 4.5 out of 5

4.3

Mugiemoss Road, Bucksburn, AB21 9NP Aberdeen, GB

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Rated 5 out of 5 stars

Everyone made the transition so easy and where very helpful and the job was done so quickly and would never know there had been damage it’s perfect

Company replied

Rated 5 out of 5 stars

I have been kept informed regularly about the progress of the repairs to my car. Very efficient. Staff very friendly and very helpful. My car looks like new and delighted to have in back in a very goo... See more

Company replied

Rated 5 out of 5 stars

Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... See more

Company replied

Rated 5 out of 5 stars

Great service from day one, lovely staff, good updates. My car is ready to collect today so can't comment on the actual work but if it's anything to go by my experience this far I'm sure it will be ex... See more

Company replied


Company details

  1. Vehicle repair shop
  2. also in
  3. Car Body Shop
  4. Car service
  5. Vehicle Dent Removal Service
  6. Vehicle Repair

About Fix Auto UK - Fix Auto Aberdeen

Written by the company

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, United Kingdom

  • 01224 716 961

4.3

Excellent

TrustScore 4.5 out of 5

286 reviews

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4.3

All reviews

(286)

5,547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

Clear, calm and personable service even when things had gone wrong.

15 May 2025
Fix Auto UK - Fix Auto Aberdeen logo

Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind words and 5-star rating. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Car repair

They came and picked up my car and took it away to be fixed I got an email everyday to keep me informed re repair and once it was fixed they delivered it back to my address first class service and the guy who picked up my car and returned it couldn’t have been nicer I wouldn’t hesitate to use them again.

16 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind words! We are thrilled to hear that you had such a positive experience with our service. We strive to provide our customers with the best possible experience, and we are delighted that you were happy with the communication, the quality of the repair, and the friendly service you received.

Rated 5 out of 5 stars

Smooth sailing good service!

Smooth sailing good service!! car was fixed within 13 days with a like for like courtesy car A1+++

15 May 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Aberdeen

We're thrilled to hear about your positive experience! We appreciate your kind words about our service and the courtesy car. We strive to provide our customers with the best possible service, and we're glad we were able to meet your expectations.

Rated 5 out of 5 stars

First class - thank you.

From the first phone call to the collection of the repaired car (3 days ahead of schedule) the service, communication and professionalism of the entire team has been evident. Really first class service. No one ever wants to use a repair shop, but if you need to, use these guys.

9 May 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

We truly appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team's commitment to service, communication, and professionalism resonated with you. We strive to make the repair process as smooth and stress-free as possible, and your feedback confirms that we're on the right track.

Rated 5 out of 5 stars

Kept me updated regularly and friendly…

Kept me updated regularly and friendly staff

9 May 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind words. We're delighted to hear you were kept informed and had a positive experience with our team.

Rated 5 out of 5 stars

Kept us well informed about progress…

Kept us well informed about progress and great to deal with

29 April 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

We appreciate your kind words and are glad to hear that you were kept informed throughout the process. We strive to provide excellent customer service and are pleased that you found our team easy to work with.

Rated 5 out of 5 stars

Friendly staff that looked after my…

Friendly staff that looked after my vehicle and gave me regular updates as to what was going on.

28 April 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind words. We're delighted to hear you were happy with the service you received and appreciate your feedback!

Rated 5 out of 5 stars

Impressed by efficiency and…

Impressed by efficiency and communication anent my car SP68USW. Many yhanks/ courtesy car was just fin

17 April 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

We're delighted to hear about your positive experience with our service. We appreciate your kind words about the efficiency and communication you received. We're glad the courtesy car met your needs.

Rated 4 out of 5 stars

No major issues

No major issues. Quality control could be better.
Good communication. I will be using them if needed, hopefully I won't need their service from obvious reasons, but good to know where to go for stress free experience.

17 April 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your feedback. We appreciate you acknowledging our good communication and stress-free experience. We take your comments about quality control seriously and are always working to improve our processes. We strive to provide the best possible service and appreciate your continued support.

Rated 5 out of 5 stars

Smooth process no hustle

Smooth process no hustle

23 April 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

We appreciate your kind words and are glad to hear you had a positive experience.

Rated 5 out of 5 stars

Great service

Easy process for do off and collection. Regularly informed of progress.
Great job of fixing the car.
Only downside, but known about, was the size of the courtesy car.

17 April 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind review. We're pleased to hear you found the drop-off and collection process easy and appreciated the regular updates. We're glad you were happy with the repair work.

Rated 5 out of 5 stars

Great service

Very happy with my service and kept upto date with the progress of my vehicle.

16 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your 5-star review! We're delighted to hear you were happy with the service you received and that we kept you informed throughout the repair process. We strive to provide excellent communication and updates to our customers.

Rated 5 out of 5 stars

Excellent service

Excellent service. Car looks brand new again. Highly recommend them for any repairs,

16 April 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind words and 5-star rating! We're so happy to hear you were pleased with our service and the quality of our work. We appreciate your recommendation and are glad you had a positive experience.

Rated 5 out of 5 stars

Fantastic

Great communication, perfect repair and spotless car

7 April 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

We're thrilled to hear you had a positive experience with us. We strive to provide excellent service and appreciate your kind words about our communication, repair work, and attention to detail.

Rated 5 out of 5 stars

Efficient and Friendly service

I had a great experience at Fix Auto Aberdeen, efficient and friendly service. Would recommend them

25 March 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you had a positive experience with our services and appreciate your recommendation.

Rated 5 out of 5 stars

My Honda

Thank you all for the great service especially Donna for giving us a nice new courtesy car.

26 March 2025
Unprompted review
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Reply from Fix Auto UK - Fix Auto Aberdeen

We appreciate your kind words and are glad you enjoyed the service.

Rated 5 out of 5 stars

All good

An effective repair with car returned in good order. Communication was fine. Rental car helpful.

24 March 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind words. We're glad to hear that you were satisfied with the repair and the rental car. We appreciate your positive feedback and will continue to strive for excellence in all aspects of our service.

Rated 4 out of 5 stars

Positive experience

I had a very positive experience at Fix Auto Aberdeen . Donna at the front desk was great , very helpful & kept me informed as to when my car would be ready for collection . Thank you Donna . My car is looking back to normal after the repair , I’m really pleased with it . The curtesy car I was given was ideal as my husband can’t drive a manual anymore, so he was able to get out & about as usual . The only negative thing I have to say is that the parking at Fix Auto is quite tight for larger cars , apart from that I had no problems & I was happy with the whole experience of having my car repaired . Thank you .

10 March 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

We appreciate you taking the time to share your experience with us. It's wonderful to hear that you had a positive experience at our Aberdeen location. We're thrilled that Donna was so helpful and kept you informed throughout the repair process. We're also glad that the courtesy car was a good fit for your needs.

We understand your comment about the parking situation and will take it into consideration as we continue to improve our facilities. We strive to provide a seamless and positive experience for all of our customers, and we're happy to hear that your car is looking great after the repair.

Rated 5 out of 5 stars

Completed work on time to high standard

Thorough assessment, updates on progress and work completed to a high standard on time.

5 March 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

Thank you for your kind words and positive feedback. We appreciate you taking the time to share your experience. We are glad to hear that you were satisfied with the assessment, progress updates, and the quality of our work.

Rated 5 out of 5 stars

Very good experience

Very good experience - no issues

5 March 2025
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Reply from Fix Auto UK - Fix Auto Aberdeen

We appreciate you taking the time to share your positive experience. We're glad to hear that you had a smooth and enjoyable interaction.

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