Fix Auto UK - Fix Auto Basingstoke Reviews 330

Great service. Car came back lovely. Very pleased. A big thank you to DOUGLAS. For delivering.

Friendly, helpful service from Jan at reception helped offset some frustration with having had my repair date changed twice at very short notice. Lovely service from Phil also who collected and dropped off the car. Car repair has been good, so thank you.

Kept me updated during my car repairs. Really pleased with bodywork repair carried out. Pat on back for Douglas who collected my vehicle and brought it back. He was extremely friendly. I fully recommended this company!

Great little place, fast, efficient and professional, did a great bodywork repair and arranged a courtesy car

Jan was very helpful

Just got car back having not done this before. Car is as good as new - better than before accident in fact. Customer service/dealing with office - Doug, Emma, Diane I think - though spoke to various - was refreshingly good.

Recently had work done with Fix Auto through an insurance claim.

Jan in the office was really helpful and kept me up to date and Douglas who came out to drop off my car / pick up the courtesy car was friendly and thorough - and played very nicely with my dog!

Emma, Douglas and Glynn were just fab! We had time restraints due to work commitments, they all went over and beyond meeting our needs. Great team! Recommend!

Great service from start to finish , kept up to date all the way through by Jan.

Happy with the hire car, communication and customer service. Douglas was polite and friendly.

It was easy and straightforward process to get my car repaired. From collect, vehicle inspection, update and delivery, the team at Fix Auto made it simple with thanks to Emma, Phil and Douglas.

Customer service excellent, constantly updated on progress. Car was cleaned on return, after works.

Thanks to Phil, Glyn, Jason and Jan.

Jan and Di went above and beyond for us. Very helpful and funny.
Car needs to go back for some minor repairs missed but staff could not be more helpful and accommodating.

Phil Oxford picked up and returned my car from my home, he was very professional and friendly both times dealing with him. Jan from reception kept me up to date on the progress of my repairs, I received my car back earlier than expected, all round good service and would recommend. Thank you guys/gals!!!!

Jan and her team were extremely friendly and lovely to be in touch with. The communication was fantastic throughout the journey and they went over and above to get my car back as soon as possible.
My car looks brilliant, they've done a great job.

Fantastic customer service from both Jan and Emma, superb repair job thank you much appreciated
Kind regards
Mark

Fix Auto Basingstoke were great! Di was fabulous and made sure we knew what was going on the entire time. Would definitely recommend.

Repairs done well, quick follow-up and response to questions, friendly staff. Efficient pick-up and drop-off by Douglas and Phil.

From start to finish Professiona and friendly informative keeping you up-to-date with progress. Making sure it is a hassle free process and assuring you of their competence. Emma/Jason/Jamie Providing this service.

I have had an excellent experience with Smart Bodyshop Ltd fixing my car
Everyone has been so efficient and friendly especially Jan and Di who have dealt with all my queries. The lovely Jason has just dropped off my car at home and I was thrilled with the valeting in and out it looks brand new 👍🏻
I can’t recommend this company enough