Fix Auto UK - Fix Auto Deepcut Reviews 128

TrustScore 5 out of 5

4.8

Deepcut Bridge Rd, Deepcut, GU16 6QP Camberley, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had to have a rear tailgate scratch repaired, tried a more local Volvo Approved bodyshop who didn’t bother to reply for two weeks… Fix replied by return, were helpful and friendly. Repair excellent... See more

Company replied

Rated 5 out of 5 stars

There’s a lady there called Kristy. I cannot speak highly enough of her. She’s just brilliant. We had nearly 4 weeks of insurance companies trying to avoid responsibility. Kristy stuck at it patie... See more

Company replied

Rated 4 out of 5 stars

The repair was outstanding. The receptionist and delivery driver fantastic. The customer service I received from the chap who I dealt with was woeful. No ‘good morning’. He kept me waiting for age... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Fix Auto Deepcut, I’ve been so impressed with how helpful they were and keeping me in regular contact about my car. They delivered a courtesy car to my home on Christmas Eve w... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #27 of 55 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Deepcut Bridge Rd, Deepcut, GU16 6QP, Camberley, Surrey, United Kingdom

  • 01252 835631

4.8

Excellent

TrustScore 5 out of 5

128 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent service.

Took my Alfa Romeo in for them to have a look at a displaced sill cover. While I waited they did a very acceptable repair. Very pleased with the excellent service from a local Deepcut company.

7 November 2023
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for taking the time in leaving us a review and glad you are happy with your repair. Regards Pete

Rated 5 out of 5 stars

Stupid, annoying accident......

Recently moved to this area, I damaged the back of my car and needed a repairer.
I contacted the nearest professional-sounding business, Fix Auto Deepcut, and first of all was impressed that they were trusted by the local Ambulance and Police Services.
From start to finish, the whole scenario was one of total competence and efficiency.
Steve Kerr, the Estimator, took no time at all, both with the assessment and the quote.
The quote wasn't cheap but was fair. The repair date wasn't instant but sensible.
Kristy in Reception is a little gem who also really knows her stuff and kept me well informed of the progress to return of my car. It was even thoroughly cleaned inside and out.
Brilliant. What's not to like ?

5 September 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Deepcut

Good morning, many thanks for leaving us such a lovely review. It is much appreciated. We are glad you are happy with both repairs and our service and will certainly pass your feedback on to the relevant people. Kind regards Pete

Rated 5 out of 5 stars

Great professional service

From start to finish I was kept informed of all that would be needed and happen along with timelines which were kept, the staff were polite and professional right down to when I picked the car up and their were a couple of small issues these were dealt with quickly and politely well done

27 July 2023
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in leaving us a review. Apologies for the small issues and glad we were able to sort these whilst you were still with us. Regards Pete

Rated 5 out of 5 stars

Amazing service and lovely staff.

I cannot recommend fix auto garage enough. Unfortunately I’ve had to have my car repaired twice this year and everyone is so friendly and helpful. Kristy is so lovely and really goes above and beyond. Thank you very much.

22 July 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for leaving us such a lovely review and glad you are happy with both of your repairs and our service. Hope the new purchase goes well. Regards Pete

Rated 5 out of 5 stars

Top quality experience

I was seriously impressed by the level of service provided. Christy arranged a loan car for me only the day before I brought my car in for repair and the loan car was exceptionally clean inside. Handing my car over and collecting the loan car took less than 10 minutes. The garage rang me at lunchtime the next day to say the repair had been completed but because it was raining heavily on a Friday afternoon I asked if I could keep the loan car until the next morning. The garage agreed. I collected my car on Saturday morning and the quality of the work done was excellent. I would thoroughly recommend them.

15 July 2023
Unprompted review
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for leaving us such a positive review and glad you are happy with your repairs & our service. Kind regards Pete

Rated 5 out of 5 stars

Fantastic

Fantastic communication and service from start to finish

work carried out was perfect

28 June 2023
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks taking the time to leave us a review and glad you are happy with your repair. regards Pete

Rated 5 out of 5 stars

Above expectations.

I dropped in with my car without prior appointment & the staff were very professional & helpful .
Within a few days, they had given an acceptable quote to my insurance company & rang me back with a starting date .
The excellent work was completed on time & they even cleaned the whole car , inside & out , ready for collection.

17 February 2023
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Reply from Fix Auto UK - Fix Auto Deepcut

Thankyou in leaving us such a positive review and glad you are happy with our service & repairs. Regards Pete

Rated 5 out of 5 stars

Satisfied customer

All FixAuto personnel were professional, knowledgable, communicated well and very pleasant to deal with. The repair was completed much quick than I expected and the finished result is perfect. I would use FixAuto again should the need arise and would not hesitate to recommend them to others. A satisfied customer.

17 February 2023
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in leaving us such a positive review and glad you are happy with both our service & repairs. Regards Pete

Rated 5 out of 5 stars

Professional throughout.

This was a difficult experience as spare parts were not available and I had to drive my damaged car for three months before repairs were undertaken. However Fix Auto were professional throughout, regularly keeping me informed and ultimately doing an excellent job.
Highly recommended.

27 January 2023
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for leaving us a 5 star review. I am glad you are pleased with your repairs and our service. Apologies it took so long but unfortunately it was out of our control. Thanks very much for the homemade shortbread. They were delicious and went down a treat! Regards Pete

Rated 5 out of 5 stars

There’s a lady there called Kristy.

There’s a lady there called Kristy.
I cannot speak highly enough of her.
She’s just brilliant. We had nearly 4 weeks of insurance companies trying to avoid responsibility. Kristy stuck at it patiently until we finally got everything done but it took an incredible amount of work on her part.
The place is professional and the workmanship is first class.
Thank you Fix Auto

12 December 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for leaving such a lovely review. I have passed on your kind words to Kristy. You have made her day! Kind regards Pete

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, friendly members of staff , quality workmanship

21 January 2023
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for leaving us such a positive review and glad you are happy with our service. Regards Pete

Rated 5 out of 5 stars

They were prompt in their response and…

They were prompt in their response and very polite in their dealings. The work they did on my car was up to a very high standard and I am very pleased with it. I will be glad to recommend Fix Auto to any of my friends and relatives.

18 November 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in leaving us such a positive review. It is much appreciated and glad you are happy. regards Pete

Rated 5 out of 5 stars

Bodywork repairs

A very quick turnaround of the works carried out. Very pleased with the work carried out.

25 November 2022
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in taking the time in leaving us a review. It is much appreciated and glad you are pleased with our service. Regards Pete

Rated 5 out of 5 stars

Excellent service

The staff at fix auto in deepcut were very friendly & helpful throughout the whole process.

24 October 2022
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in leaving us such a lovely review and glad you are happy both with our service and your repair. Regards Pete

Rated 5 out of 5 stars

Fix auto in Deepcut provided me with an…

Fix auto in Deepcut provided me with an excellent service
The staff were very friendly & helpful
Quick service
Comfortable courtesy car
I would recommend them to my friends & family

9 September 2022
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in leaving us such a positive review. It is much appreciated and glad you are happy. Regards Pete

Rated 5 out of 5 stars

Perfect and Hassle free

From my first call to Kristy to collecting my car was very professional and perfectly repaired. From Kirsty chasing up insurance company for hours to ensure all the process was in place to ensure speedily rectified.
Thank you for the help and a perfectly repaired vehicle.

16 June 2022
Unprompted review
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for taking the time in leaving us a review and I will pass on your thanks and kind words to Kristy. Regards Pete

Rated 5 out of 5 stars

Excellent service

Excellent service. Communication was fantastic from start to finish. would definitely recommend this company to all my work colleagues, friends & family. Thank you

20 May 2022
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Thanks very much for leaving us such a lovely review and glad you are happy with your repairs. regards Pete

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