Fix Auto UK - Fix Auto Deepcut Reviews 128

TrustScore 5 out of 5

4.8

Deepcut Bridge Rd, Deepcut, GU16 6QP Camberley, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had to have a rear tailgate scratch repaired, tried a more local Volvo Approved bodyshop who didn’t bother to reply for two weeks… Fix replied by return, were helpful and friendly. Repair excellent... See more

Company replied

Rated 5 out of 5 stars

There’s a lady there called Kristy. I cannot speak highly enough of her. She’s just brilliant. We had nearly 4 weeks of insurance companies trying to avoid responsibility. Kristy stuck at it patie... See more

Company replied

Rated 4 out of 5 stars

The repair was outstanding. The receptionist and delivery driver fantastic. The customer service I received from the chap who I dealt with was woeful. No ‘good morning’. He kept me waiting for age... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Fix Auto Deepcut, I’ve been so impressed with how helpful they were and keeping me in regular contact about my car. They delivered a courtesy car to my home on Christmas Eve w... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #27 of 55 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Deepcut Bridge Rd, Deepcut, GU16 6QP, Camberley, Surrey, United Kingdom

  • 01252 835631

4.8

Excellent

TrustScore 5 out of 5

128 reviews

5-star
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1-star

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Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Deepcut logo

Reply from Fix Auto UK - Fix Auto Deepcut

Thankyou for taking the time in reviewing us and please to hear you are happy with our service. Kind regards, Pete

Rated 5 out of 5 stars

Good job of door repairs

10 February 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Good morning, Thankyou for taking the time in leaving us a review and glad you are happy with the repairs to your Astra. Regards Pete

Rated 5 out of 5 stars

Very professional in dealing with me

Very professional in dealing with me, the client.
Friendly and prompt service from Mark, who fetched and returned the vehicle.

9 February 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for taking the time in leaving us a review. I'm pleased to hear you are happy with our service and will pass your feedback onto Mark. Regards Pete

Rated 5 out of 5 stars

Garage did an excellent job

Garage did an excellent job! My car is fixed and shinning like a new one. Thanks a lot.

29 January 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks for the 5* review and glad you are happy with our service and your repair. Kind regards, Pete

Rated 3 out of 5 stars

I am giving 3 star on my review only…

I am giving 3 star on my review only because when I collected my Car after repaired. The car wasn't hoover and wash. Also flick of paint was in the interior passenger door. However, turn around after repair was very swiftly.

26 January 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Thankyou for taking the time in leaving us a review. Your vehicle definitely was cleaned following repairs however I apologise if it wasn't to a high enough standard. I shall pass your feedback on to the relevant department. Kind regards, Pete

Rated 5 out of 5 stars

Excellent garage!

Super polite, communicated well (e.g called back when they said they would!) and my car looks as good as new after being very banged up!

22 January 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Good morning. Many thanks in leaving us this lovely review and glad you are happy with our service. Regards Pete

Rated 5 out of 5 stars

Excellent Service

Our car was booked in with Fix Auto UK after we were unfortunate enough to experience a small not-fault accident just before Christmas.
They were professional, helpful from the start and made us feel confident in their services and we were able to get the car to them quickly.
Despite the close proximity to Christmas, they immediately carried out assessments in order to determine the required repairs and parts, so works could commence.
As such, despite the limitations with Bank Holidays etc, the job was completed in good time.
We would definitely use them again, should the need arise, although clearly hope not to need to!

12 January 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in leaving is the lovely review. Your feedback is very much appreciated. Kind regards, Pete

Rated 5 out of 5 stars

Good communication

Good communication, quick work and fantastic finish.

8 January 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Good morning, Many thanks in taking the time in leaving us a review and glad to hear you are happy with the repairs and our service. regards Pete

Rated 4 out of 5 stars

Accident repair

Very good service carrying out the accident repair on my vehicle. Kept me updated regularly as the repair took longer than expected due to unavailability of parts. Courtesy car provided was almost new, clean and did the job.

6 January 2022
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in leaving us a review and glad you are happy with our service. Kind regards, Pete

Rated 5 out of 5 stars

Customer service is very good and…

Customer service is very good and professional. 5 🌟

29 December 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in taking the time in leaving us a review and glad you are happy with our service. Regards Pete

Rated 4 out of 5 stars

Repaired whilst waiting

Repaired whilst waiting. Quick and easy job

17 December 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in taking the time in reviewing us and glad we could repair your vehicle in a timely manner/ Regards Pete

Rated 5 out of 5 stars

Couldn’t be happier

Good communication, polite service, really happy with the repair. Couldn’t tell the car had ever been damaged!

10 December 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Thankyou for the kind review and glad to hear you are happy with the repairs to your vehicle and with the service. regards Pete

Rated 5 out of 5 stars

We had excellent service from your…Deepcut garage.

We had excellent service from your garage in Deepcut.
We were kept updated regularly by Kristy and our car was repaired quicker than we’d hoped and was spotlessly clean as well.
Brilliant service - thank you.

27 November 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Thanks in taking the time in giving us your feedback. It is much appreciated and glad you are happy with our service. Best regards, Pete

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service and amazing work. Kristy did a great job keeping me up to date - thank you

18 November 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Thanks for taking the time in reviewing us. Very pleased to hear you are happy with the repairs and the service you received. I'll pass on your feedback to Kristy. Thanks again! Pete

Rated 5 out of 5 stars

Great work!

Great work!
I was regularly updated on the progress of the work and everyone I dealt with was very helpful.

18 November 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Good morning. Many thanks for the great feedback. It is always nice to hear! Regards Pete

Rated 5 out of 5 stars

Damage repairs

Vehicle was collected by a courteous recovery driver, and returned 2 days later by same driver, all damages repaired to an excellent standard and the estimate and final bill didn't differ. Totally recommend this repair facility to all who need one.

14 October 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Deepcut

Good afternoon Mr. Fisher. Many thanks for taking the time in reviewing us and pleased do hear everything ran smoothly. Thanks again for the positive feedback. Regards Pete

Rated 4 out of 5 stars

Not massive repair but took long time…

Not massive repair but took long time to get replacement parts.. But good communication and kept me updated on status.. Home delivery of car as promised.

8 October 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in taking the time in reviewing, Your feedback is much appreciated. It is frustrating at times when we physically cannot get parts any sooner than possible and aftermarket parts not available but as soon as they arrived we jumped straight on your repair and returned the following morning. Kind regards, Pete

Rated 5 out of 5 stars

Great service very friendly staff kept…

Great service very friendly staff kept me informed on how my repair was going
and delivered my van back within an hour

30 September 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Many thanks in taking the time in leaving us a review and pleased to hear you are satisfied with the service you received. Regards Pete

Rated 5 out of 5 stars

Brillisnt company

Brillisnt company. Good communication at all time. Friendly and very helpful would recommend

29 September 2021
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Reply from Fix Auto UK - Fix Auto Deepcut

Thankyou Mrs Elliott in taking the time in leaving us a review and pleased to hear the positive feedback. Thanks again, Pete

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