Great service from beginning to end. Polite staff who explained the process. Provided updates and returned in good time. Brandon and also the woman who met us at the garage were so polite and helpful.... See more
Company replied
Location
Switch locationUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really good service all-round; slight delay re finishing date, but these things can't be helped sometimes even with the best of planning. Good communication/easy to contact the office and most import... See more
Company replied
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
Company replied
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
Company replied
Company details
About Fix Auto UK - Fix Auto High Wycombe
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
- 01494 450088
4.6
Excellent
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish
Excellent service from start to finish, and being able to book collection + drop off at a time convenient to me was really helpful. Thank you.
27 February 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Mark, thank you very much for your kind feedback. We shall pass on your comments to the team. If at all possible, could you complete the Mini survey which as been sent as it would be very beneficial to us. Once again, thank you for your feedback. Fix Auto High Wycombe
Very ordinary company nothing special…
Very ordinary company nothing special to write about as I wasn't happy with the minor repair work until fourth time returned attempt.
15 February 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Sir, we are sorry that we did not meet your expectations. We are pleased that we managed to resolve the issue in the end. Kind regards. Fix Auto High Wycombe
I recently had my car repaired here and…
I recently had my car repaired here and I am very pleased with every aspect of the service from start to finish.
Justin was especially helpful and explained everything regarding the process and making sure the work was completed to a very high standard.
11 February 2022
Unprompted review
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Richard, thank you for your kind review and we are glad to be of service. We shall convey your review to the team especially Justin. Hopefully, you will not have need of our services in the future but you know where we are! Kind regards. Fix Auto High Wycombe
Great service and repair … but ..
In terms of the service and the quality of the repair, Fix Auto in High Wycombe were excellent and were I marking them just on that then they would be easily deserving of the full five stars.
What I didn’t appreciate was their insistence on recording all my bank card details including the security number thus compromising my card’s security. I challenged this twice and the gents I spoke to simply said it was company policy in case they received parking tickets or speeding fines in respect of the courtesy car.
I explained that my cards security was now compromised and that if the intention was to simply pay any tickets that came through in the future in relation to my use of the car, they would be doing do without my authority and also it assumed that I wouldn’t potentially contest a ticket.
They were unmoved by this and as a result I have had to cancel my card which is an annoyance. I understand that some people will not be that concerned about this and feel I am being a bit pathetic, but it did detract from what was otherwise a great experience with Fix Auto.
11 February 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Freeman, thank you for your feedback. We are pleased that you are happy with the repairs that we carried out. We understand your frustration with regard to the courtesy car and in the light of the comments that you have made, we shall be reviewing the system in place. We apologise for any inconvenience caused. Kind regards. Fix Auto High Wycombe
prompt
prompt, efficient. car valeted throughout. from what i can see, great quality of repair also
9 February 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Ms Aggarwal, thank you for your positive feedback. It is always nice to receive validation for what we are trying to achieve. We shall pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Excellent service
I received really good service from fix auto. My car was mended to a great standard in a quick time. They accommodated my every need without asking, including dropping my car off back home because I was isolating. Thanks all around,
4 February 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Lynam, thank you for your great feedback. We shall pass your comments onto the team. It is always good to receive positive comments. Kind regards. Fix Auto High Wycombe
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Tim, thank you for your kind words. We shall pass them on to the team. Kind regards. Fix Auto High Wycombe
Great Service!
Great Service!
Although the repairs took slightly longer than expected Fix Auto were easy to contact with professional and friendly staff. My car was returned cleaner than I've ever seen it!!!
Thank you!
27 January 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Thank you for your kind feedback. We shall pass your comments onto the team. Kind regards. Fix Auto High Wycombe
Fix Auto we’re very helpful and…
Fix Auto we’re very helpful and supportive. They kept me updated with the progress of my car which has been returned to me in immaculate condition. Thank you!
26 January 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Ms Gill, thank you for your very kind feedback which is welcome in these very challenging times. We shall be sure to pass your comments onto the team. Fix Auto High Wycombe
Replaced my nearside wing mirror
Replaced my nearside wing mirror with colour matched back on insurance.
Job was done with no fuss, they even delivered the car to my address once finished.
22 January 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Ruler, thank you for your kind feedback. We shall pass it on to the team. Kind regards. Fix Auto High Wycombe
Car was immaculate when returned
Car was immaculate when returned, very professional experience with good communication during repair.
19 January 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Many thanks for your kind review. We shall pass it on to the team. Kind regards. Fix Auto High Wycombe
Very good service
Very good service, the loan car was clean and more than adequate and delivered on time. Repairs look great and completed within quoted time
Thanks very much
18 January 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hello Mr Quillish, thank you very much for your kind feedback. It is always reassuring to know that we are heading in the right direction. We shall pass your comments on to the team. Kind regards. FixAuto High Wycombe
Excellent service
Excellent service. Professional and efficient. Courteous, personable staff. Courtesy car delivered and collected on time, I was kept up to date on progress and the job was completed perfectly, and sooner than expected.
14 January 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Hello Ms Gibbs, thank you very much for your kind feedback. We shall pass your comments onto the team. Thank you. Fix Auto High Wycombe
Thoughtful and pleasant customer service
1 January 2022
Reply from Fix Auto UK - Fix Auto High Wycombe
Thank you for your kind feedback. We were glad to be of service. Kind regards. FixAuto High Wycombe
Quality service
Prompt collection and delivery, the work quality is outstanding. Would recommend!
31 December 2021
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Zaripov, thank you for your kind review. It is always nice to have positive feedback as it validates what we are trying to achieve. We shall pass your comments onto the team. Kind regards, Fix Auto High Wycombe
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Ms Hirst
Thank you very much for your kind feedback. It is pleasing to know that we are getting it right. We shall let the team know of your feedback. If possible, we would be grateful if you fill in the BMW survey which you receive as it is very important to us. Happy New Year. FixAuto High Wycombe
Happy with service overall and repair…
Happy with service overall and repair looks very good but would have appreciated some proactive progress reports so that we knew when to expect return of the vehicle rather than the total radio silence until the day that the car was ready for return. Also courtesy car had engine management warning light on for the whole of the time that it was with us which was a bit concerning even though it performed perfectly well
21 December 2021
Reply from Fix Auto UK - Fix Auto High Wycombe
Hello David
Thank you for your kind feedback.
We apologise for the lack of updates as this is not the norm and we shall look at our procedures to improve this. With regard to the EML, we are aware of these and you should have been assured that it would not affect the running of the car as it is related to sensors and is a known warranty issue.
Kind regards. FixAuto High Wycombe
Superb service
Superb service. The guidance and review for estimate was easy. Work was scheduled in as quickly as they could and picked up my car for ease.
Friendly service and cannot recommend them highly enough. Shout out to Justin for all his help.
16 December 2021
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Fox
Thank you very much for your kind feedback. It is always good to know that we are getting it right. We shall pass your comments onto the team especially Justin.
We hope that you have a lovely Christmas.
Kind regards, FixAuto High Wycombe
Very good work and service
Very good work and service.
Appreciate being kept upto date with progress and use of a courtesy car.
16 December 2021
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mr Cox
Thank you very much for your kind feedback. It is much appreciated and we shall be sure to pass your comments on to the team.
We hope that you have a lovely Christmas.
Kind regards, FixAuto High Wycombe
Was kept informed about the progress of…
Was kept informed about the progress of my car, and even dropped it back to me. Great service
16 December 2021
Reply from Fix Auto UK - Fix Auto High Wycombe
Hello Mrs Berry, thank you for the positive feedback and we are glad to be of service. We shall pass your comments onto team. Regards
FixAuto
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.