Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... See more
Company replied
Location
Switch locationUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
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See what reviewers are saying
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get i... See more
Company replied
I found the whole thing stress free and I now have a smart ‘new ‘ car in spite of what has been a distressing incident. The Hyundai car I was given to drive was perfect.
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... See more
Company replied
Company details
- #22 of 37 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #33 of 63 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto High Wycombe
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, United Kingdom
- 01494 450088
4.6
Excellent
247 reviews
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Absolutely fantastic
Absolutely fantastic. Excellent customer service and my car looks amazing. Thank you all I will totally be recommending you.
15 May 2024
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Lucy,
Thank you for your feedback! We really appreciate the kind comments and I will make sure to pass them onto the team.
Kind Regards
Aimee Cooper
Would highly recommend!
Would highly recommend Fix Auto High Wycombe to anyone. Great communication and service. Really efficient and friendly team, felt at ease throughout the whole process and really pleased with the repairs and result of my car.
1 May 2024
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Belle,
Thank you for your kind feedback. We're glad we were able to make the repair process an easy and positive one for you! I'm happy to hear you're pleased with repairs, and I will make sure to pass your comments onto the team.
Kind Regards
Aimee Cooper
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Tom,
Thank you for your feedback! We're glad you were happy with the repairs and service. I will be sure to pass your kind comments onto all of the team.
Kind Regards
Aimee Cooper
Car expertly repaired
Car expertly repaired, fully valeted and returned to my wife, looking like brand new. Great job guys!
29 April 2024
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Chris,
Thank you for your kind feedback! We're glad you and your wife are happy with repairs. I will be sure to pass your comments onto the team.
Kind Regards
Aimee Cooper
Never would I send my vehicle here…
Never would I send my vehicle here again, vehicle went here for insurance accident work replaced bumper took a week sent vehicle back with scratches over new bumper there words it’s a new bumper regardless if new there should not be scratches all over it and given back to a customer like that vehicle went back and took couple more days to come back just to polish scratches out bad quality check staff rude no communication don’t come back to you . Worst place ever, Pick another place if you get asked to send your vehicle here not worth the hassle and poor workmanship
23 April 2024
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Miss Smith, thank you for your feedback. We are sorry that our service fell short of your expectations and our usual high standards. We have looked at our processes following your feedback and will certainly aim to ensure that our standards for both Quality Control and Communications are maintained across all jobs. Fix Auto High Wycombe.
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Adam,
Thank you for your feedback! I will be sure to pass your kind comments onto the team.
Kind Regards
Aimee Cooper
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Uzam,
Thank you for your feedback! I will be sure to pass your kind comments onto the team.
Kind Regards
Aimee Cooper
Gold standard in service
The fact they picked up and dropped off my vehicle made it extremely helpful and they were very flexible with it. The customer service over the phone was always good. The repair works was to an extremely high standard and it was returned a lot cleaner than I handed it over. Could not recommend these guys enough.
9 February 2024
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Ryan,
Thank you for your feedback! We're so glad you are happy with the service and repairs. I will make sure to pass your kind message onto the rest of the team - I'm sure they will appreciate it!
Kind Regards, Aimee Cooper.
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Tim,
Thank you for your kind feedback, it is much appreciated! We're so glad you're happy with repairs. I will pass your message onto the team. Merry Christmas and Happy New Year!
Kind Regards, Aimee Cooper.
They do what they say they will do when…
They do what they say they will do when they say they will do it!
Great at keeping me informed by telephoning me.
23 October 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Dee,
Thank you so much for taking the time to leave feedback! We're glad we were able to make your repair experience positive and trouble-free. I will make sure to pass your message onto the team as I know they will appreciate it greatly.
Kind Regards, Aimee Cooper.
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Chris,
Thank you for your feedback, we're glad you're happy with repairs! I will be sure to pass your kind words onto the team.
Kind Regards, Aimee Cooper.
Great service and communication
Great service, my car was collected I explained what the damage on the car was and what needed repairing. I was updated while my car was being repaired and when it would be ready. When I got my car back I was happy with the repairs. It was clean and tidy. Overall it was a easy and stress free experience.
9 October 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Mohammed,
Thank you so much for your kind feedback! I will pass your message onto the team.
Kind regards, Aimee Cooper.
Very efficient with repairs completed…
Very efficient with repairs completed ahead of time. Staff pleasant and car delivered on time.
18 September 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Richard,
Thank you so much for your kind feedback! I will pass it onto the team.
Kind regards, Aimee Cooper.
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Lynda, thank you very much for your kind feedback. I will pass it on to the team. Kind regards. Michael
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Gita, thank you for taking the time to leave us a review! I shall pass your kind words onto the whole team here.
Best regards, Justin
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi David. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Noel thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team at Fix Auto :)
I was told at the start that it would…
I was told at the start that it would take 7-10 days, once droped off this was changed to 5 weeks.
Which was really annoying as i had the van booked in for important re call work due to take place in 4 and a half weeks. Obviously with the original 7-10 days this was easily possible.
After having to cancel my appointment i now have to wait another 6 weeks.
I would have postponed the cosmetic work if I'd have been given more accurate information.
Also i wasn't overly happy that my van was used as a bin.
It was messy with my own stuff i admit, but as i don't smoke and have never eaten McDonald's in the van, I'm pretty sure the bags of these things were not mine!
The work carried out was okay, although my side door still doesn't run a smoothly as it used to.
27 April 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Dear Nathan, thank you for your valuable feedback. At the present time, we are quoting 7-10 working days for any repair due to staffing issues and parts availability. We shall, however, look to see how this process could be improved. Not sure on the rubbish left in your vehicle as everyone is aware we are not allowed to do this so I am sorry this has happened. Kind regards. FixAuto High Wycombe
They just sorted everything for me.
1 May 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Stephen, thank you for taking the time to leave us a review! I shall pass your lovely comments onto the whole team here.
Best regards, Justin
T5 picked up and dropped off…
T5 picked up and dropped off promptly,repair work done to a high standard, can’t fault these guys
28 February 2023
Reply from Fix Auto UK - Fix Auto High Wycombe
Hi Paul. Thank you for taking the time to leave us a review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day
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