Genuinely made my day with a visit to this place. Couldn’t have asked for better customer service - nothing was too much trouble and it was refreshing to be greated with a “can do” attitude. Professio... See more
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Wow - to say I’m pleased is a total understatement! From initial contact to picking up the car was absolutely flawless. Expert help & advice, friendly, attentive service - really felt looked after. Th... See more
Company replied
The Customer Service team were really good, particularly Caris who booked my vehicle in for inspection and a repair service. Caris kept me informed at each step of the process along the way. The vehic... See more
Company replied
Car Repair The car was required to be repaired. A courtesy car was provided while our car was fixed. They collected the damaged car and left us a courtesy car. Our car was fixed promptly and go... See more
Company replied
Company details
- #20 of 35 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #24 of 53 best companies in Car service
About Fix Auto UK - Fix Auto Loughborough
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
9a Messenger Close, LE11 5SR, Loughborough, Leicestershire, United Kingdom
- 01509 631838
4.7
Excellent
446 reviews
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A very professional organisation
A very professional organisation. Friendly and helpful staff.
14 January 2026
Reply from Fix Auto UK - Fix Auto Loughborough
jeff howells,
We appreciate your kind words! We are so glad to hear that you found our staff helpful and professional. Thanks for your feedback.
accounts.loughborough, Fix Auto UK
Would recommend 100%
Professional, polite & friendly staff. Extremely quick service & car came back with a wash & quick valet. Thank you so much!
14 January 2026
Reply from Fix Auto UK - Fix Auto Loughborough
Sarah,
We appreciate your fantastic review! We're so glad our team was professional and friendly, and that you were pleased with our quick service and valet.
accounts.loughborough, Fix Auto UK
Highly recommended!
I am delighted with the work done on my car.
From the start of the whole process to the end, Fix Auto have been professional, communicative and friendly.
Highly recommended.
25 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
HEM,
We're happy to hear that you are delighted with the work completed on your car. We appreciate your high recommendation and thank you for recognizing our team's professionalism and friendliness.
accounts.loughborough, Fix Auto UK
Excellent customer service and the…
Excellent customer service and the repair is perfect. Thank you!
15 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
NikSam72,
We're happy to hear that you received excellent service and a perfect repair. Thank you for your positive feedback; we appreciate it!
accounts.loughborough, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Thank you for your feedback, we are so happy to hear you had brilliant service.
Kind Regards,
Fix Auto Loughborough
Fantastic service
The garage was great from start to finish. The repairs were done quickly to a very high standard. Would highly recommend using them.
18 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Iris,
We're happy to hear that your experience was great from beginning to end. It's wonderful to know the repairs met your standards, and we appreciate your recommendation!
accounts.loughborough, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Thank you for your feedback, we really appreciate hearing from our customers and are very happy you had excellent service.
Fix Auto Loughborough
Amazing company
They did an amazing job and they had my car back on the road in 3 days definitely recommend them and I had a courtesy car and it came clean and very reliable 74 plate
17 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Claire,
We're happy to hear that you had an amazing experience! We're glad your car was back on the road quickly and that you found the courtesy car clean and reliable. Thank you for recommending us!
Fix Auto Loughborough
Brilliant
Brilliant, picked my car up and repair was done within a few hours then they delivered it back to me
15 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Chrissy McCullock,
We're happy to hear that our services met your expectations! It's great knowing we could get your car back to you quickly and conveniently. Thanks for your feedback.
accounts.loughborough, Fix Auto UK
All staff were friendly and so helpful…
All staff were friendly and so helpful and did a fantastic job on my car repair..and I would recommend them to anyone..they made everything easy and smooth..repair was fixed quickly
12 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate your recommendation and are so glad to hear that our staff were helpful. We're delighted that you're pleased with the repair work and how quickly it was completed.
accounts.loughborough, Fix Auto UK
Very professional
Very professional, polite and friendly service. Excellent repair to an extremely high standard. Vehicle returned clean inside and out.
10 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to leave us this fantastic review! We are so glad to hear you experienced professional, polite, and friendly service, and that your vehicle was returned to a high standard.
accounts.loughborough, Fix Auto UK
Great service
Great service. Repaired my car with super fast attention. Returned it in pristine condition. Would recommend to anybody needing their vehicle to be repaired
Thank you
8 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you were happy with our quick and efficient repair service and the pristine condition of your car.
accounts.loughborough, Fix Auto UK
Every thing replaced and can’t tell …
Every thing replaced and can’t tell there was anything damaged in the first place my car was returned back to me in a few days
5 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We're happy to hear that your car's repairs were completed to your satisfaction! We appreciate you taking the time to share your positive experience with us.
accounts.loughborough, Fix Auto UK
Excellent service and good…
Excellent service and good communication.
They let me know everything very understanding and quick response
1 December 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We're happy to hear that you received excellent service and appreciate the good communication. We're glad our quick responses were helpful and understanding. Thanks!
accounts.loughborough, Fix Auto UK
Disappointed
My original rating was 4 stars, but I’ve had to change this after realising the issues with my vehicle on its return.
My vehicle was collected with three quarters of a tank of petrol and returned empty. Over half a tank was used, which is far more than should ever be necessary. Because of this, I’m also interested in knowing the mileage that was added while it was in their possession.
The car also came back with several faults that were not there before: lane assist not working, cruise control disabled, radio controls unresponsive, and nothing functioning on the left side of the steering wheel. Clearly, the vehicle was not checked properly before being returned.
This is a wheelchair-accessible vehicle, so having to send it back in again is a major inconvenience.
I also will not be refuelling it for collection when it was returned to me on empty. Overall, I’m disappointed with the experience and having to change my review.
27 November 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate your feedback and are happy your vehicle was collected and delivered conveniently and ahead of schedule. We'll review our cleaning process to ensure vehicles meet expectations. Thank you!
accounts.loughborough, Fix Auto UK
Perfect very helpful and polite
18 November 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We're happy to hear that we were helpful and polite! Thank you for your positive feedback.
accounts.loughborough, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
We're happy that our repairs were quick and caring. Thank you for your positive feedback about our articulate service!
accounts.loughborough, Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to share your positive experience with our customer service and work. Thank you!
accounts.loughborough, Fix Auto UK
Excellent service!
From first call to book my car in for repair to collecting the process was made so easy and smooth by the staff. Kept informed the whole time of my cars progress. Very happy with service!
8 November 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that our staff made the repair process easy and kept you informed.
accounts.loughborough, Fix Auto UK
Proffesional job done
Proffesional staff curteous...kept me informed on my repairs..quick and efficent..
12 November 2025
Reply from Fix Auto UK - Fix Auto Loughborough
We appreciate you taking the time to share your positive experience! We're happy to hear our staff was professional, courteous, and efficient.
accounts.loughborough, Fix Auto UK
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