Genuinely made my day with a visit to this place. Couldn’t have asked for better customer service - nothing was too much trouble and it was refreshing to be greated with a “can do” attitude. Professio... See more
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Wow - to say I’m pleased is a total understatement! From initial contact to picking up the car was absolutely flawless. Expert help & advice, friendly, attentive service - really felt looked after. Th... See more
Company replied
The Customer Service team were really good, particularly Caris who booked my vehicle in for inspection and a repair service. Caris kept me informed at each step of the process along the way. The vehic... See more
Company replied
Car Repair The car was required to be repaired. A courtesy car was provided while our car was fixed. They collected the damaged car and left us a courtesy car. Our car was fixed promptly and go... See more
Company replied
Company details
- #20 of 35 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #24 of 53 best companies in Car service
About Fix Auto UK - Fix Auto Loughborough
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
9a Messenger Close, LE11 5SR, Loughborough, Leicestershire, United Kingdom
- 01509 631838
4.7
Excellent
446 reviews
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Reply from Fix Auto UK - Fix Auto Loughborough
We're happy to hear that you had a very good experience with our friendly team. Thank you for your positive feedback!
accounts.loughborough, Fix Auto UK
Brilliant garage with very helpful staff
After having an accident in my vauxhall Crossland, Loughborough auto fix kept us informed all the time. Unfortunately it took 7 months for a couple of the parts to become available but we either got a text or phone call every week to let us know what was happening. As soon as the parts were received, they finished repairing my car straight the way and it was back with us within a couple of days and it was perfect. Everybody we spoke to was lovely.
6 November 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Lisa,
We appreciate you sharing your experience. We're glad to hear that we kept you informed about the repairs to your vehicle. We know the parts delay was lengthy, and we're happy with the final result. Thank you!
Fix Auto UK
Excellent service from start to finish.
Excellent service from start to finish.
From the moment they picked up my car to the day they dropped it off, I was kept informed throughout the repair process. Thank you for the great communication and care!
30 October 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Imran Salim,
We appreciate your kind words and 5-star rating! We're happy to hear that you were pleased with our service and communication throughout the repair process. Thank you!
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Thank you so much for your feedback. We really appreciate it.
Brilliant
Brilliant
Kept me updated when possible and my car looks like nothing ever happened
30 October 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Sezy,
We're happy to hear that you were kept informed and that your car was restored to its original condition. Thank you for your positive feedback!
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
ringo pattison,
We're happy to hear that your experience was easy and stress-free; thank you for your positive feedback.
Fix Auto UK
Fix auto repair Loughborough
Yes very good service went to take the car for damage assessment and luckily they said we can keep the car now if you want and gave me a courtesy car there and then and 2 days car fixed ready 👍🏾 for collection or they can drop it off without any issues brilliant really happy job well done no dramas 👍🏾
24 October 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Kulwant,
We appreciate your positive feedback! We're happy to hear that you were pleased with our quick service, the courtesy car, and the efficient repair process. We are glad everything went smoothly for you.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Thank you so much for your feedback!
Very quick to do repairs and the guys…
Very quick to do repairs and the guys really friendly
21 October 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Sharon Weston,
We're happy to hear that our team provided quick and friendly repairs. Thank you for your positive feedback; it means a lot to us.
Fix Auto UK
Great on time service with politeness and a smile
The service was professional, and polite. They did what they said they were going to do, on time. It was completely hassle free
16 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Loughborough
Mike Kelsey,
We appreciate you taking the time to leave us this fantastic review! We're so glad to hear you received professional, polite, and timely service that was hassle-free.
Fix Auto UK
Quick repair
Quick repair, keep in communication with the client, they even clean your car for you, all-in-all great service
14 October 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Brian Bishop,
We appreciate you taking the time to leave us this 5-star review! We're so glad you were happy with our quick repair and communication.
Fix Auto UK
efficient organization- excellent…
efficient organization- excellent communication and friendly and helpful staff . A seamless process from start to finish.
13 October 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Mitchell,
We appreciate your 5-star review and are so happy to hear about your seamless experience with our efficient organization, excellent communication, and friendly staff.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Lattesha Lynch,
We appreciate you taking the time to share your feedback. We are happy to know that you found our service great and efficient.
Fix Auto UK
Great customer service and repairs…
Great customer service and repairs carried out quickly
8 October 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Kerry,
We're glad you enjoyed your experience and that our repairs were completed quickly. Thank you for your positive feedback regarding our service.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Jade Hogan,
We are so glad we could assist you during a difficult time. Thank you for your kind words; we appreciate your feedback!
Fix Auto UK
I am quite upset
I am quite upset. I had fuel in my car when it was collected and there was no fuel when the car was returned.
Also, I had an item to return to marks and Spencer’s which was in a black river island canvas bag. I was hoping to return it but when I got to the shop and checked in my car, it wasn’t there!!
2 October 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Jubayda Rahman,
We're very sorry to hear about the fuel and missing bag. We appreciate you bringing this to our attention and will investigate what occurred during the service. Thank you for your feedback.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Benyamin Chaudhry,
We're happy to hear that you had such a great experience! Thank you for the very positive feedback.
Fix Auto UK
Nice experience with FIX AUTO
Nice experience with FIX AUTO, and staff also helpful they give good advice
25 September 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Krupali Jaiantilal,
We appreciate your positive feedback and are happy to hear you had a nice experience and found our staff helpful and the advice good.
Fix Auto UK
The best repair service!
This is a brilliant service they are friendly quick professional and keep you posted with the progress of your repair, I would highly recommend them to anyone.
26 September 2025
Reply from Fix Auto UK - Fix Auto Loughborough
Karen Carroll,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you found our service quick, professional, and friendly.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Loughborough
Thank you for you feedback. We are happy you rated us so highly.
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