Work on car not complete and don’t understand how this issue wasn’t seen on first examination. Car came back in a mess hadn’t been cleaned and also marks where dug in with buffer or what ever used on... See more
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See what reviewers are saying
All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... See more
Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... See more
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent con... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #25 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
883 reviews
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Friendly efficient service given
Repair was done quickly to a very high standard.
All staff involved with the handover of the car and the return were very pleasant.
Overall a very friendly and efficient service provided.
8 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Jones
Thank you for taking the time to leave a five star review. We are pleased to hear that the repair was completed quickly, to a high standard and that you found our service efficient and friendly.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Jones
We appreciate you taking the time to leave us a review. We are pleased to hear our team was helpful and answered your questions promptly.
Received a very good courtesy car to…
Received a very good courtesy car to use while my car was being repaired Collected my car which had had a thorough clear. On my first journey in my car everything seemed to be OK
7 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Lowarch
Thank you for taking the time to leave us a five star review. It is good to hear that you found the courtesy car suitable and your car was thoroughly cleaned. We appreciate your positive feedback regarding your initial journey after the repair.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Whitney
We appreciate your fantastic feedback and are so glad you were pleased with our service again
Polite and considerate staff
Polite and considerate staff. Damage made invisible and car returned clean as well.
6 October 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Snowball
We appreciate you taking the time to share your positive feedback and 4-star rating. We are happy to hear you were pleased with our polite staff and the quality of our work.
Exceptional service - I highly recommend
This company provides an exceptional service from start to finish. All the staff were both helpful and friendly and Neil in particular was very approachable and did a brilliant job on my car. The whole process was smooth and seamless - I highly recommend them.
1 October 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Ms. Cummard
Thank you for taking the time to leave us a five star review. We are pleased to hear that you found our service exceptional from beginning to end. It's great to know our team was helpful and friendly, and that you had a smooth, seamless experience.
Excellent quality accident repair
Our insurers arranged for a non-fault repair through Fix Auto. Our car came back to us looking as good as new. The delivery driver was lovely. Text updates were useful to keep track of the repair. Fix Auto also arranged to replace the other front tyre (which we paid for) to have a matched pair after front tyre damage. We were surprised how long the repair took especially as the expected completion date from our insurer had been 10 days prior hence 4 rather than 5 stars. We understand some trim had to be ordered and the team was attempting to source a matched tyre to the others fitted, which took time, however not being an old or unusual make of car, it did surprise us that it caused such a delay. Overall we would definitely recommend Fix Auto and feel they looked after our car and had excellent friendly customer service. Particular thanks to Wendy and Martin.
29 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Sarah
Thank you for taking the time to leave us a review. it's good to hear that your car looks as good as new and that the delivery was a smooth transition. We appreciate your comments regarding the text updates and the tyre replacement. We acknowledge your surprise at the repair duration. Unfortunately when ordering parts we are at the mercy of the supplier and, on occasion, they can take a little longer than expected to get to us. We value your recommendation and are grateful for your kind words about our customer service. Thank you for your feedback.
Great communication & service
Great communication & service, all around friendly people! My car came back in perfect condition!
25 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Miss Smith
We are pleased to hear that you had a positive experience with our team. We appreciate your feedback and pleased to hear you are happy with the repair.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Clee
We appreciate you taking the time to leave us a five star review. We are pleased to hear you were happy with our service and workmanship.
Quality Experience
Helpful, honest and friendly staff.
The work to my Car was prompt and to a high standard as always.
23 September 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Dutton
We appreciate your positive feedback and 5-star rating. We are happy to hear you found our staff helpful, honest, and friendly, and the work prompt and of high standard.
Very good job from start to finish.
15 September 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Thomas
Thank you for taking the time to leave us a five star review. It's good to hear you enjoyed your experience. Your positive feedback will be shared with our team.
Excellent service throughout
Excellent service throughout. They collected and returned our car which was fantastic. The repair work was excellent. Would highly recommend.
19 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Cairns
Thank you for taking the time to leave us a review. We are pleased to hear that you received excellent service and that you were pleased with the repair work.
A day to remember.
Fix Auto were very good from day one, they had everything that I asked for, an automatic car,and very flexible with dates for when to bring my car in for repair.
They kept me informed by text with the progress every other day.
The repair work was very good and the staff in the office and the workshop were very professional and helpful when I collected my car.
I would recommend them to anyone for repair work.
11 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Alex
Thank you for taking the time to share your positive experience. We are pleased to hear that you were satisfied with our flexibility, communication, and the quality of our repair work. It's good to know our team's professionalism and helpfulness made a difference.
A Great Repair
Excellent quality repair, the car looks as good as new. Staff courteous and professional. Only quibble was length of time it took to complete which prevented a five star review.
9 September 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Upton
It is good to hear the repair quality met your expectations and our staff were helpful. We appreciate your feedback regarding the completion time, the repair to your vehicle was a large repair and unfortunately there was a delay in some of the parts coming on site to us. Thank you for taking the time to leave us a review.
Excellent service
Excellent service. Great communication throughout and the repair was so good. My car looks brand new. Thank you.
4 September 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Roberts
Thank you for taking the time to leave us this great review. We are pleased to hear you received excellent service and that your car looks brand new.
Pride in their work and customer care
Pride in their work and customer care.
Kept me regularly updated on progress of repair. End result was first class.
22 August 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mrs Carter
Thank you for taking the time to share your positive experience. It is good to hear you were pleased with our customer care and the quality of our work, your kind words will be shared with our team.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Thank you for taking the time to leave us a review. It is good to hear your were happy with the service you received.
Work carried out to high standard
Work carried out to high standard. Slight breakdown in keeping me updated.
12 August 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Batsford
Thank you for taking the time to leave us a review. Apologies for the communication issues, we pride ourselves on our Customer Service and updates should be provided every three days. Thank you for your feedback, all of which will be shared with our team.
The company were good with regular text…
The company were good with regular text updates on progress. Staff were helpful and courteous on the phone.
The courtesy car was great (I would have liked to keep it!).
The repair is well done.
20 August 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Cox
Thank you taking the time to leave us a five-star review. We were pleased to hear that you were happy with our updates, staff, courtesy car and the repair work.
Lovely job cannot see the repair
18 August 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Fletcher
It is good to hear you were pleased with our work. Thank you for your positive feedback and taking the time to leave us a review; we appreciate it.
Fix Auto UK
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