All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant communication from start to finish of my repair. All staff dealt with were friendly and professional. Brilliant job and car looks good as new
Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... See more
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent con... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
879 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service provided
Friendly and professional staff.
Excellent standards service provided for the customer.
8 August 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Combrinck
Thank you for taking the time to leave a review and share your experience with FixAuto Oswestry. We are pleased to hear that our team provided excellent service.
Would like to thank all involved with…
Would like to thank all involved with the repair of my car EY67NEU Hyundai tucson,
Excellent job.
Would recommend to anyone.
5 August 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Jones
Thank you for taking the time to leave us a review. It is good to hear that you had such a positive experience with your Hyundai Tucson repair. Thank you for recommending our services; we appreciate your feedback.
Perfect
Efficient, quick and high quality repair but there was paint overspray over the screen and half the car,,,, thankfully it cleaned off the paintwork easily but took some effort to get it off the glass. I trashed the windscreen wipers trying to clean the paint off. I was promised new wipers but am still waiting for them after three weeks
1 August 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Rockey
Thank you for taking the time to leave us a five star review
Great service!
From the first point of contact, right through to the end result I was kept in constant contact; and even on the day I was updated with the steps that were taking place. Great job done, and it even had a clean while in their care!
30 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr Jones
We are pleased to hear that you were kept informed throughout the process. It's good to know that you appreciated the service and the care taken. Thank you for taking the time to leave a five star review.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Virdi
Thank you for taking the time to leave us a five star review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Hunt
Thank you for taking the time to leave us a review
Excellent service but a little lengthy
Communication from FixAuto was excellent & the staff were very professional, my car is good as new now, my only issue was the length of time it took but since I had a hire car it didn’t really matter.
30 July 2025
Very efficient and friendly service our…
Very efficient and friendly service our car was picked up and courtesy car delivered to our house we were kept updated about the repairs being done on our car.would definitely recommend this company.very happy with the work done.
17 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Fair
We appreciate you taking the time to leave us a review and 5-star rating. We are pleased to hear you were happy with the efficient service, the courtesy car, and the updates on your car's repairs. We are delighted that you would recommend our company.
They did everything they said on the…
They did everything they said on the can. Very good servive
22 July 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs McLean
Thank you for taking the time to leave us a review. We are happy to hear that you had a very good experience with our services.
Great communication and even a call the…
Great communication and even a call the next day to make sure everything was ok
22 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr Hodgson
We are pleased to hear that our communication was helpful, and we appreciate you mentioning our follow-up call. Thank you for your positive feedback.
Amazing staff and amazing service
Amazing staff and amazing service. Very informative. Quick response and really helpful!
16 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mia
We appreciate you taking the time to leave us a review. It is good to hear that you had a great experience with our team and your review will be shared with them.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Dave
We appreciate your kind words and are pleased you had a positive experience with our team. Thank you for taking the time to leave a review.
Auto Fix Oswestry…
Auto Fix Oswestry delivered exceptional service. The courtesy cars were brilliant, the staff were excellent, and they kept me up-to-date with every bit of it. Highly recommend them for any car repairs
Marc
10 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr Edensor
Thank you for taking the time to leave us a five star review. It's good to hear that you found our courtesy cars brilliant and our staff excellent. We pride ourselves on our customer service and it's good that this was appreciated.
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Neil
Thank you for your positive feedback; we appreciate you taking the time to leave a review.
Great customer service was informed all…
Great customer service was informed all the way through the process of the repair and the car looks brand new again
9 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Kathleen
Thank you for taking the time to leave us a positive review. We are happy to hear that you were informed throughout the repair process and that your car looks brand new.
Fix Auto UK
Fast response from start and all work…
Fast response from start and all work done to a great quality. The down side was waiting from February till July to get the car back due to slow part deliveries.
7 July 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon John
We appreciate your feedback and are glad the work met your standards. We regret the delay in receiving parts, which extended the repair time longer than expected, but hope that you were kept updated throughout the wait.
Excellent service throughout and…
Excellent service throughout and communication was consistent during the service process. Would recommend the team. Courtesy car was provided in great condition and in a speedy manner.
17 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Malcolm
Thank you for taking the time to leave a review and a five star rating. It is good to hear that you were pleased with our consistent communication and speedy courtesy car service. Thank you for your recommendation.
Car picked up and returned
Car picked up and returned. I felt it was a little expensive but can appreciate the work involved. good job done.
4 July 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Brian
We appreciate you choosing our services and are glad the vehicle pickup and return went smoothly. We acknowledge your feedback regarding the cost and value your business.
It looks like a new car !
I am delighted with the work I had done on my car following some accidental damage to the bodywork. It looks like a new car !
From the moment I took my car to Fix Auto Oswestry I was treated with great professionalism by all the staff I came into contact with including the receptionist
and two employees from the body
workshop. I was informed on a regular basis as to the progress of the work and when it woud be completed
and ready for collection. It was ready
at the appointed time , looking great both inside ( after a valet) and outside. This is the second time
I have used Fix Auto Oswestry and I would strongly recommend them to anyone needing any bodywork on their car.
9 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Anne
We are happy to hear that you were delighted with the work completed on your car. It's good to know that you were treated with professionalism and kept informed throughout the process. Thank you for recommending our services; we appreciate your positive feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.