All the staff involved in the repair of my car when it got hit were so helpful. They came and collected my car and dropped it off too once it was repaired which was a lifesaver with a young baby. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant communication from start to finish of my repair. All staff dealt with were friendly and professional. Brilliant job and car looks good as new
Excellent repair, looks absolutely amazing! I’ve had great communication throughout, they kept me informed of every process and stage, great people to deal with, staff are lovely and gave me great... See more
Excellent customer service from FixAuto Oswestry. Car went in after colliding with a badger and I was kept up to date with texts and phone calls from start to finish. Car was returned in excellent con... See more
Company replied
Company details
- #21 of 36 best companies in Vehicle repair shop
- #10 of 17 best companies in Car Body Shop
- #7 of 8 best companies in Vehicle Dent Removal Service
- #32 of 62 best companies in Vehicle Repair
- #26 of 54 best companies in Car service
About Fix Auto UK - Fix Auto Oswestry Welsh Borders
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Canal Side, Llanymynech, SY22 6EA, Oswestry, Shropshire, United Kingdom
- 01691 830793
4.8
Excellent
879 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and friendly staff
Very helpful and friendly staff who kept me informed of the progress of the job until completion. I was very pleased with the end result.
19 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Cross
We appreciate you taking the time to leave us a 5-star review. We are pleased to hear that our staff were helpful and kept you informed. It's good to hear you were pleased with the final result and hopefully your expectations were met.
Fix Auto UK
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Lucas
We are pleased to hear that you were satisfied with our repair service and communication. Thank you for your positive feedback.
The service was great was kept up to…
The service was great was kept up to date and was made to feel valued
19 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Miss Rainey
We appreciate your feedback and are pleased to hear that you felt valued and updated with our service.
Had never heard of Fix Auto Oswestry…
Had never heard of Fix Auto Oswestry until my Insurance Co put me in touch.From day one I was
informed of progress.The extent of damage to my car
was explained,along with possible delay for parts.
Regular updates on progress,and concerns for delay
beyond your control.Very satisfied,and full marks to
all of your Staff.No hesitation in recommending to
anyone.Thank You.
10 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Bridgwater
Thank you for taking the time to leave us a 5-star review. We appreciate you choosing us and are so pleased to hear you were informed of the repair process. We are grateful for your recommendation and thank you for acknowledging our staff's efforts.
We pride ourselves on our customer service and it is good to hear that our efforts pay off.
Excellent service !
Excellent service !
To say I was very pleased would be an understatement.
Because of a ferry booking I had to have my car repaired and ready to go in time for the sailing, thankfully fix auto Oswestry pulled all the stops out and delivered !
They even managed to complete an oil service too !
Thank you fix auto for your five star service
E Denham
Abercegir
13 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Denham
We are happy to hear that you were very pleased with our service. We appreciate you highlighting our team's efforts to complete your car repair and oil service in time for your ferry booking. Thank you for taking the time to leave us a five-star review.
Staff friendly and helpful
Staff friendly and helpful , work was carried out to a high standard , I was kept informed at all times as to the progress of the work being done
13 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Burton
We appreciate you taking the time to leave us a 5-star review. We are pleased to hear that you found our staff friendly and helpful and that the work met your expectations.
Fix Autos have been incredibly helpful…
Fix Autos have been incredibly helpful and delighted with quality of repairs and workmanship with the car. The team always provided regular updates via text and extremely polite and courteous whenever I needed to speak to them. A great service from start to finish.
12 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Hall
Thank you for taking the time to leave a review and share your positive experience. It's good to know you were delighted with the repair quality and the team's helpful updates. Thank you for your kind words, these will be shared with our team
Great to have courtesy car,as long delay getting Jeep sparesy on spares
Such a long delay on spares, but
11 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Torry
We regret the spares delay. Unfortunately this is out of our control as we are at the mercy of the manufacturer. We appreciate your feedback and hope you feel you were sufficiently updated.
From my experience Fix Auto Oswestry, excellent Company
From my experience Fix Auto Oswestry provide an excellent service.
They contacted me in appropriate 2hours after me informing my insurance company of my accident.
They provided me with a courtesy car within 24 hours.
Importantly, they kept me informed of progress in repairing my car.
The repairs and completed paint work was excellent!
I cannot speak highly enough of Fix Auto Oswestry!
9 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mr. Smith
We appreciate you taking the time to leave us a 5-star review. We are pleased to hear that you were happy with our service, the courtesy car, communication, and the quality of the repairs. Your review will be shared with our team.
Lovely friendly staff...effiencent …
Lovely friendly staff...effiencent and regular updates Excellent service.
11 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Miss Morris
We appreciate you taking the time to leave us such a positive review. We are so glad you found our team efficient and friendly.
Brilliant
Brilliant, i honestly dont now how to express how brilliant this company has been from start to finish. They collected my car because it was undriveable from an accident, withing 2 days the vehicle has been acessed and parts ordered. They keep me up today via text message and if i did have to call then everyone was so kind and polite. The whole repair was completed within 3 weeks and they even delivered my car back to me at work. Thank you so much, this is the kind of service everyone should offer its conviniant and stress free. Thank you fix autos.
10 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mrs Pritchard
We appreciate you taking the time to share your experience. We are happy to hear that you found our service to be so efficient and stress-free, especially with the updates and delivery. Your kind words will be shared with our team.
Excellent service
Excellent service, the staff are very friendly. We were seen by Wendy who was lovely, the work done was brilliant, we couldn’t fault them & would highly recommend.
9 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Bowler
We appreciate your kind words and are pleased to hear you had a positive experience. It's good to hear that you found our team friendly and the service excellent. Thank you for recommending us and taking the time to leave a review.
Fantastic repair and paint job done on…
Fantastic repair and paint job done on my sons car.
Great service and price, and all work completed as per quote.
Freddy and the team geat to deal with.
Would recomend Autofix Llanymyech to anyone who needed bodywork repairs. Top class
9 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Morris
Thank you for taking the time to leave a review. It is good to hear that the car repair met your expectations. It's good to know you were pleased with our service, price, and the team's professionalism. Your comments will be shared with our team.
Really good experience
Really good experience! Repair was carried out on time and I was kept up to date with its progress. Superb customer service as always👍
6 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Walker
It is good to hear that you had such a positive experience. It's great to know that the repair was completed promptly and that you were well-informed. Thank you for taking the time to leave us a review.
Can’t praise enough …
This is the first time I’ve had a cars bodywork repaired and it was a metallic gold colour I was very concerned it would be always visible but the job done is perfect I would 100% recommend this company they were professional from start to finish giving me updates along they way
9 June 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Bruce
We are pleased to hear that your first experience with our bodywork repair service exceeded your expectations, especially with the metallic gold finish. We appreciate your recommendation and are glad you were kept informed throughout the process.
A top notch company
I recently had some bodywork repairs done on my car at Fix Auto Oswestry Welsh Borders in Llanymynech, and I couldn't be more pleased with the experience. From start to finish, the staff were professional, friendly, and clearly committed to high standards.
They kept me informed throughout the process and delivered the car on time. The repair work was done to an excellent standard — you’d never know there was any damage in the first place. The finish looks flawless, and the attention to detail really impressed me.
Highly recommend them if you’re looking for reliable, high-quality service with great customer care. Thanks again to the whole team!
30 May 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Ms. Owen
Thank you for taking the time to leave a review about your positive experience with the bodywork repairs. It's great to know that our team's professionalism and commitment to high standards were evident. We appreciate you noting the excellent repair work and attention to detail. Thank you for recommending our services.
Great service wonderful staff
Great service wonderful staff, and commitment to providing an excelent service
29 May 2025
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Dimuro
Thank you for taking the time to leave us this great review. We are happy to hear you were pleased with our wonderful staff and service.
Staff very professional
Staff very professional, helpful and friendly - could not fault the work that was carried out on my vehicle.
5 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mrs Lee
Thank you for your kind words and 5-star rating. It is good to hear that you were pleased with our team and the work completed on your vehicle.
Excellent Service
Excellent service and very professional. Kept up to date with progress along the way.
4 June 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Morning Mr. Davies
Thank you for taking the time to leave a review. We are pleased to hear you received an excellent and professional service. We pride ourselves on our customer service and it is good to hear that regular updates were provided.
SMOOTH OPERATORS
Went to great lengths to secure a repair on my car after an altercation with a deer. Supplied me with a courtesy car and kept me informed of the progress of the repair. Friendly, courteous business. Took over and saved me a load of stress. Many thanks !
29 May 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Oswestry Welsh Borders
Good Afternoon Mrs Higgs
We appreciate your kind words and 5-star rating. We are pleased to hear we could assist with your car repair after the incident, provide a courtesy car, and keep you updated. We pride ourselves on our customer service and aim to minimise the stress that goes with having an accident; it is good to hear that we were able to do this for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.