Fix Auto UK - Fix Auto Redcar Reviews 93

The work carried out on our car was excellent and carried out to a high standard.
Would not hesitate to recommend this company to family and friends.

Great experience

The repair itself was great as was collection but on delivery car was left was returned lower on fuel

Comminucation and contact was excellent they kept me i formed of the process and were really friendly and helpful which cant be said for my insurance company. Work was top quality and high standard

My first encounter with Drive Redcar. The workshop manager was very polite and helpful. The repair work is first class however whilst the outside of my vehicle was very good the inside was left with water marks on the inside of the door, floor and sills. I had to wash and vallet the inside when I got home.

Great body repair, looks like new!
Fast, efficient service, no hassle courtesy car. Nice people.

Communication was not great - I felt like I had to constantly chase for an update. Drive were unable to deliver back to where the vehicle was collected from as it was out of their area.

Was informed that the company would come to my house and assess the damage. Was waiting at 9 AM for the assessor only to find out they didn't come out to do this (informed the senior managers about this). They do collect cars if they get authorised to do the repair and bring them back to you. No update given on how the repair was progressing. They had the car 11 days for £1600 worth of damage. Saying all this the repair was done to a very high standard as I had it checked by a friend who is in this line of work for many years.

My vehicle was repaired quickly once it had been sent to Fix Auto. The bodyshop technicians took a very pragmatic approach on what was required, carried out skilled work, and the repairs are now invisible.
As the vehicle MOT certification expired during the repair work, I was extremely grateful for the arrangement of a new MOT, which was carried out on-site. I was particularly impressed to see the MOT tester's video, which was sent to me prior to collection.
Thank you.

When eventually sorted, you did a great job. Also it was returned the cleanest it's ever been.👍thankyou Peter.P13PBJ.

Friendly service with regular updates.

Great, knowledgeable customer service, before, during & after the vehicle was admitted

My car has been shoddily repaired by an insurance company recommended garage. The whole repair work was fantastic by changing parts then someone has decided to badly touch up the alloys instead of refurbing them even the touch up pen is coming off
I cant believe a garage has allowed a car to leave their premises the way it has trying to cut costs for a £4000 repair job by ruining the whole thing by not completing two alloys its disgraceful and i would never recommend taking a car to them. Wish insurance company would have approved my chosen body shop work would have been top standard. Disappointed to say the least

Car picked up by recovery and taken to garage.

When my car was ready it was fully repaired good as new and fully washed outside and valeted inside too.

Took 3 weeks just to replace a door
Car returned with polish compound everywhere, on the wing there are marks of clear coat/ lacquer
The door seal is now damaged from inside and missing one door trim which cover the screw
I would recommend

Excellent service from start to finish and very pleased with the repairs that were carried out.

Service was very good - from taking car to get checked re damage and booking in - workmanship excellent- the only downside is whenever you ring you either can’t get through or return calls are slow