Fix Auto UK - Fix Auto Redhill Reviews 208

TrustScore 5 out of 5

4.8

17 Holmethorpe Avenue, RH1 2NB Redhill, Surrey, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Staff are friendly and very helpful. My small repair was fitted in speedily, and an excellent job done. Previously I had a crash repair done by them and it was so good I returned for help with this... See more

Rated 5 out of 5 stars

Great communications throughout with useful updates along the way. Excellent, friendly and helpful customer services. Fix Auto UK Redhill did a great job with repairing my car and it now looks as goo... See more

Company replied

Rated 5 out of 5 stars

We were unsure what kind of service we would receive having had to claim via our insurers after an accident. However, Auto Redhill made the whole thing very smooth and we were very impressed with thei... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly. Popped in the other day to ask for advice about car damage, following a very minor accident. I wanted to know if it would be necessary to claim off insurance, or if it would... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 17 Holmethorpe Avenue, RH1 2NB, Redhill, Surrey, United Kingdom

  • 01737 769777

4.8

Excellent

TrustScore 5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely first class company to deal with.

My insurer directed me to this company, and I'm so pleased it did. I received the highest possible standard of work, and superb customer service - I highly recommend Fix Auto Redhill.

18 April 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for taking you time to review us Mr Bonner, we are pleased you have a great experience with us! All the best, The Fix Auto Redhill Team

Rated 5 out of 5 stars

I was made very welcome

I was made very welcome, the car was checked and a quote and date for repair was given straight away. The work was completed to a high standard. The car was returned clean both inside and out. Excellent and high quality service.

11 April 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for taking you time to review us Terry, we are pleased you have a great experience with us! All the best, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Brilliant

Brilliant. Thank you

13 April 2023
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for taking you time to review us, we are pleased you have a great experience with us! All the best, The Fix Auto Redhill Team

Rated 5 out of 5 stars

An absolute 5 STAR service

An absolute 5 STAR service. Holly handled everything perfectly from start to finish. The repair work was completed to a very high standard.
I would definitely recommend Fix Auto Redhill to anyone.

30 March 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for taking you time to review us Graeme, we are pleased you have a great experience with us! All the best, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Holly was professional very helpful and…

Holly was professional very helpful and made sure the whole experience when smoothly from start to finish.
My car has been fixed to a high standard by the mechanics and it was given back to my clean inside and out

30 March 2023
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for taking you time to review us Bernadette, we are pleased you have a great experience with us! All the best, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Fix Auto are very helpful and…

Fix Auto are very helpful and approachable and kept me up to date with repairs.
The staff with whom I had contact Kevin, Holly and Michael were excellent.

30 March 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Top Team…

Unfortunately for me, this is the second time if used Fix Auto Redhill, and yet again the service has been amazing. From Holly at reception, Andy from the Engineering office, and Katie in accounts, see what I mean, first name terms…. Well done team

6 March 2023
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review Mr Russell! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

I am very pleased with the repair work carried out by Fix Auto Redhill

I am very pleased with the repair work carried out by FixAuto(Redhill), the approved garage of my motor insurers and the
very decent courtesy car provided, during the period of repair.
Having suffered a rear-end collision, the repair included replacement of the tailgate and bumper, with ordered-in genuine Honda parts, but the wait was worth it.
I found the staff very polite, professional and dedicated and I have the utmost faith that the repair was carried out to the highest of standards and safety checks.
A special thanks goes out to Andy and Holly, who went above the call of duty to ensure any queries or concerns I had were dealt with, even post repair completion. Such is the pleasurable experience and successful outcome I have had with FixAuto(Redhill), that I would wholeheartedly recommend them, without any hesitation, as the number one vehicle repair garage.

6 March 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Pleasant experience throughout

Staff were very helpful & the work carried out by Billy was completed at a quality & very professional standard.

26 February 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

FixAuto did a great repair quickly.

FixAuto picked up my car, quickly repaired it's to a high standard and carefully returned it. Delivery driver was excellent too!

24 February 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Satisfaction

What made my experience fine was the fact I was put in the picture from day one that due to pressure of workload and the Christmas period it would be a while before car could be dealt with which was no problem as the car was still usable but fix autos Redhill always kept you up to date in a very pleasant way but always efficient,the job they did was first class and only took a week all in all my first experience with the company was a very good one and I would highly recommend them to anyone particular thanks to Holly the receptionist on the front desk who dealt exceptionally well with all matters !

21 February 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

I’m back on the road!

Clear communications, managed expectations well.
Provided a courtesy car, which was presented well and easy to use.
Good standard of works, and managed interactions with my insurance company well.
Nice people to do business with. Glad to be back on the road in my own car.

17 February 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Overall good experience

Easy to deal with. Nothing was too much trouble. Very helpful when trying to arrange drop off and collection.

1 February 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient. Job done to great standard.

27 January 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Thank you for leaving a lovely review! We are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Great service from Fix Auto

Unfortunately had to make a claim on my insurance and wasn't sure what to expect from Fix Auto but the whole process was so much easier than I expected. Great service friendly staff and from what I can tell a great repair of my car. To make things better my car came back cleaner inside and out!

9 January 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

Highly recommend Fix Auto Redhill

Having any type of work done to your car is always a worry. Fix Auto Redhill were very friendly, arranged collection and delivery to suit us and the workmanship was excellent.
Would definitely recommend the Redhill team.

19 January 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

Very impressed.

We were unsure what kind of service we would receive having had to claim via our insurers after an accident. However, Auto Redhill made the whole thing very smooth and we were very impressed with their communication and level of service. We wouldn't hesitate to recommend.

16 January 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

Efficient and friendly service

Met with a smile in reception and work was carried out with a minimum of fuss. Will be back if I have another scrape.

4 January 2023
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

My car looks like new after the repair…

My car looks like new after the repair and the workmanship is great.The staff were very friendly and helpful and explained/answered all my questions. l would recommend them to anyone seeking a repair to their vehicle

23 December 2022
Unprompted review
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

They did a great job

They did a great job. Quick and professional. Called me with updates and to remind me the day before. Great service.

5 December 2022
Fix Auto UK - Fix Auto Redhill logo

Reply from Fix Auto UK - Fix Auto Redhill

Hello, Thank you for taking your time to leave us such a lovely review. We are pleased to hear you had a great experience with us! Many thanks, All The Fix Auto Redhill Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look