Fix Auto UK - Fix Auto Redhill Reviews 208

TrustScore 5 out of 5

4.8

17 Holmethorpe Avenue, RH1 2NB Redhill, Surrey, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff are friendly and very helpful. My small repair was fitted in speedily, and an excellent job done. Previously I had a crash repair done by them and it was so good I returned for help with this... See more

Rated 5 out of 5 stars

Great communications throughout with useful updates along the way. Excellent, friendly and helpful customer services. Fix Auto UK Redhill did a great job with repairing my car and it now looks as goo... See more

Company replied

Rated 5 out of 5 stars

We were unsure what kind of service we would receive having had to claim via our insurers after an accident. However, Auto Redhill made the whole thing very smooth and we were very impressed with thei... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly. Popped in the other day to ask for advice about car damage, following a very minor accident. I wanted to know if it would be necessary to claim off insurance, or if it would... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 17 Holmethorpe Avenue, RH1 2NB, Redhill, Surrey, United Kingdom

  • 01737 769777

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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1-star

Asks customers to review

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Rated 5 out of 5 stars

Exceptional Quality and Service

Always an excellent service from Fix Auto Redhill. It has previously repaired accident damaged bodywork on my Mercedes Benz to showroom condition as well as being on hand to offer free quotes and advice on day to day bodywork issues such as stone chips and scratches. Couldn't recommend this very friendly and professional team enough.

19 August 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Hello Bradley, Thank you for taking the time to leave us such a lovely review. We are pleased you had a great experience with us! Many thanks, All the Fix Auto Redhill Team.

Rated 5 out of 5 stars

Friendly service

My catalytic converter got stolen and my car was taken here. They were very friendly and contacted me quickly about a courtesy car. I was updated regularly about the progress which was great as it meant I could plan my week accordingly with kids and Work.

18 August 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Charlotte, Thank you so much for taking the time to leave us such a lovely review. We are so pleased you had a great experience with us! Many thanks, Fix Auto Redhill

Rated 5 out of 5 stars

Delay in authorisation of repair by…

Delay in authorisation of repair by insurance engineers otherwise excellent service.

14 August 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Mr Martin, Thank you so much for your feedback, we are pleased you had excellent service whilst using us. Many thanks, All The Fix Auto Redhill Team

Rated 5 out of 5 stars

Fantastic job on the car could not have…

Fantastic job on the car could not have been better

11 August 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for your lovely review, we are pleased you are happy with your repairs, we will pass your feed back onto the team in the workshop! Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Very happy!

Very lovely bunch who work here! My car was perfectly restored! The courtesy car they supplied me with was very nice and clean, I would recommend them to anyone.
Communication was very clear and I was updated regularly about my car!
May not be the same for others but my repairs were completed a lot quicker than other garages would!

9 August 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Abbie. Thank you for taking your time to leave us such a lovely review. We are pleased you had a great experience with us! Many thanks, All the team at Fix Auto Redhill

Rated 5 out of 5 stars

Thank you for all your hard work and…

Thank you for all your hard work and service. You kept me well informed and then went above and beyond to fix the puncture also. Fantastic coffee and lovely staff. Ka pai (Maori)!!!

8 August 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Adam, Thank you for taking your time to leave us review. We are pleased you had a great experience with us! Many thanks, All the team at Fix Auto Redhill

Rated 5 out of 5 stars
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Mr Morton, Thank you for taking your time to leave us review. We are pleased you had a great experience with us! Many thanks, All the team at Fix Auto Redhill

Rated 5 out of 5 stars

A good repair and helpful service.

A good repair and helpful service from prompt collection of my damaged car and simultaneous provision of a loan car. Swapping back after the repair was just as simple and easy.

5 August 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Mr Everitt, Thank you for taking your time to leave us review. We are pleased you had a great experience with us! Many thanks, All the team at Fix Auto Redhill

Rated 5 out of 5 stars

I was very pleased with the service I…

I was very pleased with the service I received, prompt and efficient. The driver that collected and delivered the car was very polite and helpful. I was kept up to. Date continually with progress.

1 August 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Mr & Mrs Moreyu, Thank you for taking your time to leave us a review. We are pleased you had a pleasant experience with us start to finish. We shall make sure to pass your feedback onto our team. Many thanks, Fix Auto Redhill

Rated 5 out of 5 stars

Excellent level of customer service…

Excellent level of customer service since beginning to end of the process. Repair also completed exceptional level

1 August 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Mr Rajapaksha, Thank you for taking the time to leave us a review! We are so pleased you had an excellent experience with us! Many thanks, Fix Auto Redhill

Rated 5 out of 5 stars

Fail to stop damage !

Wing mirror assembly destroyed by fail to stop - my vehicle unattended in street / whole situation made as best as possible during repair with Holly, professional, friendly, well turned out and knowledgeable plus Jenny over phone - All repaired - First Class service

30 July 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Jason, Thank you for taking your time to leave such a glowing review! We are pleased you had a great experience with us and we shall pass your feedback onto the team! Many thanks, Fix Auto Redhill

Rated 5 out of 5 stars

Thank you to the team at Fix Auto

Thank you to the team at Fix Auto - who provided a quick, efficient service. I popped in to get a quote and they made the whole process so easy for me. Kept me informed from start to finish, and did an amazing job. I would highly recommend using this company. Professional team.

19 July 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Suzanne, Thank you for taking the time to leave us such a lovely review, we are pleased you had a great experience with us! Many thanks, The Fix Auto Redhill Team.

Rated 5 out of 5 stars
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Mr Beazley, Thank you for taking the time to leave us a review. We are pleased you had a pleasant experience with us. Many thanks, The Fix Auto Redhill Team

Rated 5 out of 5 stars

Great service

I'm really pleased with the repair to my car. They even touched up another scratch which was nothing to do with the damage in question. My car was
cleaned, polished and valeted when I collected it. Customer service was friendly and efficient throughout the whole process.

12 July 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning, Thank you for taking the time to leave us a review. We are pleased you had a great experience with us. Many thanks, Fix Auto Redhill

Rated 5 out of 5 stars

Really good team

Really impressed with the team at Redhill, from the first contact through to the last, they were professional, courteous and kept me up to date on progress,

6 July 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning, Thank you for your glowing review, we will pass your feedback onto the team. Many thanks, Fix Auto Redhill.

Rated 5 out of 5 stars

First class service

First class service. The office staff Holly was extremely helpful the gentleman who collected and delivered my car was courteous and helpful. Car was repaired quicker than time frame. Very pleased with the repair the service etc refreshing change to have first class care from beginning to end. Totally recommend

24 June 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Good Morning Jenny, Thank you so much for your lovely review, we are so pleased you are happy with the service you received. Many thanks, All the Fix Auto Redhill Team

Rated 5 out of 5 stars

Holly and the team were brilliant from…

Holly and the team were brilliant from start to finish. You couldn't ask for a better service!!

17 June 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Good Afternoon Andrew & Lisa, I am so pleased you had a great experience with us! I shall make sure all the team see your feedback! Many thanks, Holly - Fix Auto Redhill

Rated 5 out of 5 stars

Good sevice

Good service

15 June 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for your Review! From all the Team at Fix Auto Redhill

Rated 5 out of 5 stars

I was really impressed with everyone…

I was really impressed with everyone involved in getting my car repaired. This was through my insurance company, and I was called by Fix Auto within hours of me making a claim! A lovely, friendly and helpful lady booked in my car, and kept me informed of the repair process, and a knowledgeable man delivered my car back to me. A friendly and professional team, I am not surprised that they are the authorised repairer for my insurance company.

11 June 2021
Unprompted review
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you so much for your review Mr Underwood, we are so pleased you had a great experience with us! Many thanks, Fix Auto Redhill

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, great communication. Work completed to a brilliant standard and completed before original date given. Would not hesitate to recommend.

10 June 2021
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Reply from Fix Auto UK - Fix Auto Redhill

Thank you for you lovely review Mr & Mrs McInerney, we are so pleased you had a great experience with us. We shall pass your feedback on to all the team here at Fix Auto Redhill.

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