Fix Auto UK - Fix Auto Sandhurst Reviews 204

TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every s... See more

Rated 5 out of 5 stars

I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was... See more

Rated 5 out of 5 stars

I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair,... See more

Rated 4 out of 5 stars

Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

204 reviews

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1-star

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Rated 5 out of 5 stars

Efficient and Professional Service

I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was repaired to a very high standard and returned on the forecast date in a clean and tidy condition.
The curtesy car they provided arrived when detailed and their driver took the time to explain the operation of various controls as it was a different make to mine.
I would not hesitate to recommend this company.

8 May 2026
Rated 5 out of 5 stars

I’m pleased to say that it was the best…

I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every step of fixing my car. They done a great job! 5 stars from me, thank you!

26 May 2026
Rated 5 out of 5 stars

Top class service

I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair, and pick up/drop off at my house after my initial visit to their premises was easy and timely. The car now looks as good as new.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Fix Auto amazing service

Fix Auto handled the whole process with care and professionalism. We were kept informed of the progress and when there was a delay, we knew well in advance. When the car was retruned it looked brand new. Would highly recommend them !

14 May 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Greg

We truly appreciate your kind words! We are delighted to hear that our professional service and communication met your expectations. Thank you for your recommendation.

Fix Auto Sandhurst

Rated 5 out of 5 stars

The staff kept me up to date at all…

The staff kept me up to date at all times on the process of the work being done to my car. They were all very helpful.

11 May 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Keren
We appreciate your positive feedback and are so glad to hear that you were kept informed and found our team helpful throughout the repair process.
Many Thanks
Nina

Rated 5 out of 5 stars

Extremely efficient

Extremely efficient, communicative and friendly service throughout.

11 May 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Helle
We appreciate you taking the time to leave us this fantastic review! We're happy you found our service efficient, communicative, and friendly.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Our first point of contact was with…penny

Our first point of contact was with Penny who booked us in for the damage assessment.
Once completed the mutually agrees date for the repair was set.
When the car was collected the driver was very thorough with his checklist and providing feedback before taking the car for its repair.
On receiving the car back we are very pleased with the repair and the paintwork and are very happy to recommend this garage

28 April 2026
Unprompted review
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Anita
We're happy to hear that your experience, from booking to the return of your car, was so positive. We appreciate you mentioning the thoroughness of our team. Thank you for recommending us, we value your feedback.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great service

Friendly staff that kept you updated with your repair. The courtesy car was dropped off and collected at our convenience with friendly, efficient service. The repair itself was was of high quality and the car was returned fully valeted - it's never looked so good! Thank you for a great service.

6 May 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Allison
We appreciate you sharing your positive experience. We're happy to hear that our staff kept you updated and that you were pleased with the courtesy car service and the high-quality repair.
Many Thanks
Nina

Rated 5 out of 5 stars

Efficiency and punctuality

Efficiency and punctuality

23 April 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Les
We appreciate you taking the time to leave us a review. We are happy to hear that you were pleased with the service from our team.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Excellent Service and very flexible…

Excellent Service and very flexible team to meet our needs. As our MOT was due they arranged it for us with the garage next door.

2 May 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Annika
We're happy to hear that you received excellent service! It's great to know our team was flexible and met your needs by arranging your MOT. Thank you for your positive feedback.
Many Thanks
Nina

Rated 5 out of 5 stars

Absolutely excellent

What a team. Every single member of staff I spoke to was a great advert for the company. Delighted with the work done and would have no hesitation in recommending.

16 April 2026
Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Did a good jo.

8 April 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Mr Hall
We appreciate you sharing your positive experience with our helpful and friendly staff. We are glad you were happy with our work!
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Perfect Paint - 5 Star

The Sandhurst branch did a great job on repairing my car after an accident, it looks better than before!
Really helpful team, easy to deal with and supplied me with a courtesy car for a couple of weeks while mine was being repaired!
Would definitly recommend in the future.

9 April 2026
Unprompted review
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Jamie
We appreciate you taking the time to leave us a review! We're so glad to hear that you were pleased with the repair work and found our team helpful. It's great to know you were satisfied with the courtesy car service too. Thank you for recommending us!
Fix Auto Sandhurst

Rated 4 out of 5 stars

I wasn't impressed with the attention…

I wasn't impressed with the attention to detail IE push fit rivets and screws left out of panels and wheel arch liners , clearly leaking washer bottle leading to the inconvenience and another half day leave taken for the to be car returned .

1 April 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Simon
We appreciate your feedback and apologise for the issues you experienced. We regret the inconvenience and time lost in returning the car. We'll address these concerns to improve our attention to detail.
Many Thanks
Nina

Rated 4 out of 5 stars

Professional repair service, friendly and willing to chat on the phone.

Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It was lovely to speak to knowledgable and confident staff rather than text, email and AI suggestions that my car was not repairable. Thank you

23 March 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Ms Davies

We appreciate you sharing your experience! We're happy to hear that you received excellent service, including collection and delivery. We're also glad you valued the clear communication from our staff.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Very efficient with regards to the…

Very efficient with regards to the whole process of car assessment, repairs. Kept me informed. Timely collection of the car

13 March 2026
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Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Mark
We appreciate you taking the time to leave us a five-star review; we are so glad to hear that you received a great service and you are happy with the repairs.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Their total and professional service

Their total and professional service - From Penny to Kevin and their team

13 March 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Mr Bennette
We appreciate your kind words regarding our team's professionalism and comprehensive service. We are so glad you had a positive experience.
Many Thanks
Nina

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