Fix Auto UK - Fix Auto Sandhurst Reviews 204

TrustScore 5 out of 5

4.8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every s... See more

Rated 5 out of 5 stars

I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was... See more

Rated 5 out of 5 stars

I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair,... See more

Rated 4 out of 5 stars

Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It... See more

Company replied


Company details

  1. #22 of 37 best companies in Vehicle repair shop
  2. #12 of 17 best companies in Car Body Shop
  3. #8 of 8 best companies in Vehicle Dent Removal Service
  4. #33 of 62 best companies in Vehicle Repair
  5. #26 of 54 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, United Kingdom

  • 01252 861153

4.8

Excellent

TrustScore 5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, very efficient at handling the repair. The work was also carried out perfectly.

5 March 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Dear Mr & Mrs West
Thank you for this lovely review. We are happy to hear that you were pleased with our service and the repairs were carried out to your satisfaction.
Fix Auto Sandhurst

Rated 5 out of 5 stars

First class service and repair, delivered on time and they cleaned it! Inside and out!! Excellent!

Everything was very easy. Dates were upheld. Work was perfect. My car was collected for the work to be undertaken and delivered when it was complete. Nice, friendly staff. Car returned cleaned inside and out! Bonus!!

9 March 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Carrie
We're happy to hear that everything was easy for you and that you were pleased with our work. We appreciate your positive feedback regarding our team and the vehicle's condition upon return.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Yeah good experience and excellent…

Yeah good experience and excellent customer services.

6 March 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Matthew
We're happy you had a good experience and appreciate your highlighting our excellent customer service. Thanks for your feedback.
Fix Auto Sandhurst

Rated 4 out of 5 stars

Rapid repair

Car picked up first thing to investigate screen washer leak. Source of leak found, corrected (a feed tube reseated) and returned to home in four hours. Excellent!!

24 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Paul
We're happy to hear that we could quickly resolve the screen washer leak and return the car promptly. Thank you for your positive feedback and for taking the time to share your experience.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Honest, No nonsense service

Prompt, honest, no nonsense

20 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Rajnesh
We appreciate you taking the time to share your positive experience. We're happy to hear that you were pleased with our service.
Many Thanks
Fix Auto Sandhurst

Rated 4 out of 5 stars

Good service very helpful to my needs…

Good service very helpful to my needs great hire car for me to use

19 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Paul
We appreciate your positive feedback and are happy that our service and hire car met your needs. Thank you for taking the time to share.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Very pleased with the service received

Very pleased with the service received. All the work done fast and smooth with no complications. I would always get a call if they were not sure about something and to double check if I am all cost and time aware. Very happy
Thanks guys

13 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Anna
We're happy to hear that you were pleased with our service and that the work was completed quickly and efficiently. We appreciate your positive feedback regarding our communication and your overall satisfaction.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Friendly staff

Friendly staff always happy to give updates, the work was completed a lot quicker than expected. The hire car was delivered within a few days and our car delivered back freshly cleaned and looking brand new.

24 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Miss Chesterton,
We appreciate your kind words! We're happy to hear that our team was friendly and communicative, and that the repairs were completed ahead of schedule.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Outstanding from start to finish

Outstanding from start to finish. They went above and beyond to quickly process my referral from my insurance and get a courtesy car to me as my car could not be driven. My car was collected and dropped back to me when done with the work completed to a high standard. Every member of staff I spoke to was kind, polite and extremely helpful. I would absolutely use again and recommend.

19 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Claudia
We appreciate you taking the time to leave us such a lovely review. We're happy to hear that our team was helpful and efficient in processing your claim and providing a courtesy car. It's great to know you were pleased with the quality of the repair. Thank you for the recommendation.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Excellent friendly service everyone was…

Excellent friendly service everyone was very helpful highly recommended very pleased with my car

19 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Hi Daragh
We appreciate your kind words! We're very pleased that you found our service helpful and friendly and that you are happy with the repairs.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Fix Auto Sandhurstt

Fix Auto Sandhurst repaired my BMW (after a lorry scraped the entire left side of my vehicle) recently and did a superb job - 1st class
The entire staff were very professional courteous and happy (always a good sign)
I shall never hesitate to recommend them

Mrs Sally Ann Huntsman
Camberley

12 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mrs Huntsman,
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with the repair work on your BMW and that you found our team professional and courteous. We value your recommendation!
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great customer service and overall amazing work

Amazing customer service. I was so happy receiving my car back after an accident. So impressed by their work outstanding attention to detail. Cant thank you enough.
Many thanks

Vauxall insignia owner

2 February 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Zoe,
We appreciate you sharing your positive experience! We're so happy to hear that you were impressed with our team's attention to detail and customer service.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Very Helpful Staff

Very Helpful Staff

30 January 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Elizabeth
We appreciate you taking the time to share your feedback! We're happy to hear that you had a positive experience with our team and our services.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great communication from the word go

Great communication from the word go. Keep me updated with how the repair was going. Picked up the car and dropped it off afterward. It was an insurance claim but carried out extra work on the car as we requested
Happy with the paint work and other work carried out. Would definitely recommend highly

7 January 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Mr P Smith,
We're happy to hear that you experienced great communication throughout the repair process. It's great to know that you were updated on the progress and satisfied with the work completed. Thank you for recommending our services.
Fix Auto Sandhurst

Rated 5 out of 5 stars

Great Experience from start to finish

The staff at Fix Auto Sandhurst were great - they reviewed my car quickly, booked it in and then collected and returned it in within the agreed timescale. Work has been completed to a high standard and Penny in particular was super helpful regarding the insurance/hire car. Thank you

15 January 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Morning Mandy,
We appreciate you taking the time to leave us a review. We're happy to hear that you found our team helpful and efficient, especially with the insurance and hire car process. It's great to know you are pleased with the repair work.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars

Repaired car bodywork

From the first contact to getting our car back the service was faultless. After some idiot drove into the back of our car, this company picked up the car the next day, the office kept us informed at every stage. Car was delivered back to us in immaculate condition, we have been extremely satisfied with the help and expertise given and would not hesitate to recommend this company.

14 January 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon William,
We appreciate you taking the time to leave us a review. We're happy to hear that you were completely satisfied with our service, from start to finish, and that our team kept you well-informed. It's great to know you were pleased with the quality of the repair.
Many Thanks
Fix Auto Sandhurst

Rated 3 out of 5 stars

Excellent repair

Courtesy car ran out of petrol without the fuel light being on to say the tank was low.
When my car was returned it was super clean and shiny and you could see no evidence that it had ever been damaged.

13 January 2026
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Amy
We appreciate your feedback. We're sorry the courtesy car ran out of fuel. We're glad your car was returned clean and with no signs of damage. We'll review the fuel procedures for courtesy cars.
Many Thanks
Fix Auto Sandhurst

Rated 5 out of 5 stars
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Evening Emma

We're happy to hear that you had a great experience with our friendly team and our work. Thank you for your positive feedback.

Fix Auto Sandhurst

Rated 5 out of 5 stars

Friendly

Friendly, reliable and trustful.

24 December 2025
Fix Auto UK - Fix Auto Sandhurst logo

Reply from Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mr Flemming
We appreciate you taking the time to share your feedback! We're happy to hear that you had a positive experience with our team and our services.
Many Thanks
Fix Auto Sandhurst

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look