Fjern Outdoors Reviews 124

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality, often noting their durability and suitability for outdoor adventures. Many find the items to be well-designed, comfortable, and effective in various conditions, with some highlighting specific features like warmth and weather protection. The company's equipment and clothing are frequently described as high-quality and reliable, often exceeding expectations compared to other brands. However, some people were dissatisfied with the delivery times, experiencing significant delays and a lack of communication regarding order status. There were also occasional concerns about product sizing being smaller than expected and issues with specific product components like zippers or hanging loops. A few reviewers also reported receiving defective items or experiencing product failures shortly after purchase, raising questions about initial quality control.

What people talk about most

Product

People report positive experiences with product, often praising the quality, design, and durability of items... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent equipment, gear, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing prompt and swift... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers reporting significant delays in... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the Stormgrotta 1.5 tent on the basis of extremely good reviews online. It looked a great product. The only reason I haven't given this review top marks was the length of time it took to des... See more

Company replied

Rated 4 out of 5 stars

I bought a Fjern Orkan jacket a couple of years ago, and quite quickly it started coming apart and ceased to be waterproof. I tried getting a replacement but originally they said it was out of guarant... See more

Company replied

Rated 4 out of 5 stars

Bought a FJERN Arktis III jacket through a third party. Like the style and the quality although the price is a little high when considering they are not ‘yet maybe’ a mainstream brand. As already ment... See more

Company replied

Rated 4 out of 5 stars

This is the second fjern jacket I have brought and extremely happy. The only way to perfection is for the jacket to have a chest pocket! I know this echoes other reviews. Is there a reason other than... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

Inspired by the Nordic mindset to enjoy the outdoors whatever the weather. Mountaineers, hikers, climbers, adventurers. #BeyondBoundaries


Contact info

4.1

Great

TrustScore 4 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

Size 107cm chest

Size 107cm chest, so XL. sizes says the size chart.
Jacket looks like a potato bag, so let's change. it.
Return from Spain 43 euros
Fjern never again
Product good quality
Color is not like in the web pictures, that bright t blue super cool, as in the web, is just marketing , is simple plain blue in real life9

4 April 2025
Unprompted review
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your feedback, Juan.

We're sorry to hear the fit and colour didn't meet your expectations. We appreciate your comments and will pass them on to our team. If you haven’t already, please feel free to contact us directly — we're happy to help with returns or sizing advice for future orders.

The Fjern Team

Rated 3 out of 5 stars

Expensive jacket letting water through and not a year old

I purchased a fjern waterproof jacket less than a year ago and it has started to let water in. I contacted sports persuit where I purchased it and their reply was I need to buy a new waterproof agent and apply !!! The jacket retail price was above £200, I have older jackets that cost a fraction of the price, that I’m now using until I reapply the agent. Very disappointing fjern and sports persuit.

12 March 2025
Unprompted review
Fjern Outdoors logo

Reply from Fjern Outdoors

Sorry to hear your jacket isn’t performing as expected, Tom.

High-performance waterproof jackets use breathable membranes that allow moisture to escape while blocking external water. Over time, dirt, oils, and general wear can reduce the effectiveness of the DWR coating, causing water to soak into the outer fabric rather than bead off. This doesn’t mean the membrane has failed, but regular cleaning and reproofing are essential to maintain performance.

We’d be happy to send you a reproofing treatment free of charge to help restore the jacket’s water resistance. Please get in touch with our team at support@fjern.equipment and quote your Trustpilot review.

The Fjern Team

Rated 5 out of 5 stars

Impressed by women's brown leather walking boots…

The women's brown leather walking boots have been fantastic. I can't testify to longevity yet, but worn them for a 10km in Snowdonia without having the chance to break them in. They were very comfortable and feel really light. No rubbing or any issues. Impressed.

8 March 2025
Unprompted review
Fjern Outdoors logo

Reply from Fjern Outdoors

Thanks for your review, Katharine!

We're glad to hear the boots have been comfortable and lightweight. We hope you continue to enjoy them on all your adventures!

The Fjern Team

Rated 5 out of 5 stars

On my second pair. Love them.

Once you get the size right it’s a great product. Iv found their sizing to on the smal side.

4 January 2025
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, Tina!

We're glad to hear you're enjoying your purchases! :-)

The Fjern Team

Rated 3 out of 5 stars

Quality not the best

I didn’t like cost involved in returning items. Also the quality of jacket is not very good.

31 December 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your feedback.

We're sorry the jacket didn’t meet your expectations. We appreciate your input and would love to hear any specific details on how we can improve. If there's anything we can do, please let us know!

E: support@fjern.equipment

The Fjern Team

Rated 5 out of 5 stars

The jacket is very warm and light with…

The jacket is very warm and light with a good fit.Excellent quality too with a great choice of colours.

4 January 2025
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, Sally!

Great to hear you're enjoying your jacket! :-)

The Fjern Team

Rated 4 out of 5 stars

Product was excellent

Product was excellent. Far much better than expected. Shiping process was rather slow and tracking information insufficient.

31 December 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thanks for your review, Fivos!

We're glad to hear you're pleased with the jacket! We know our international shipping isn’t always as fast as we’d like, and we’re continuously working to improve tracking and delivery times.

We appreciate your feedback and support!

The Fjern Team

Rated 4 out of 5 stars

Great products, just check prices

So far the products are great so I have no complaints about the quality, only the cost really.

Items ship as from Sports Pursuit which sold the same items for much cheaper that direct from Fjern. It would be nice to just see a consistent price but won't stop me from buying more product in future

8 December 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thanks for your feedback, Matt!

We're glad you're happy with the products and appreciate your support. Pricing can vary depending on promotions and sales, but we always aim to offer great value.

Get in touch if you have any questions at support@fjern.equipment!

The Fjern Team

Rated 1 out of 5 stars

Xxl was more like a m

Xxl was more like a m
They said somebody would be in contact didn’t happen, should have stuck with thrudark

8 December 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

We're sorry to hear about your experience, Rob.

We'll review this and ensure the team follows up promptly. Thank you for your feedback.

The Fjern Team

Rated 5 out of 5 stars

Bought two very good quality items

Bought two very good quality items, one was a repeat purchase of a jacket in a different colour. The first purchase has been worn very many times and is my wife's go-to winter jacket. The second was a very helpful camping tool for fire starting with an integral whistle given to a hiking grandson.

6 December 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, Derek!

We’re pleased to hear that both items have been helpful and put to great use!

The Fjern Team

Rated 5 out of 5 stars

Very pleased with the product and…

Very pleased with the product and service. First class.

15 November 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your review, John!

We are happy to hear you're pleased with your purchase, and we appreciate your positive feedback.

The Fjern Team

Rated 4 out of 5 stars

Quality jacket

Quality jacket, very good value and service.

7 November 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thanks for your review, Nigel!

We're glad to hear you're happy with the jacket and our service.

The Fjern Team

Rated 4 out of 5 stars

Product quality and details are top notch

I really like the quality if the product I bought. Recommend friends to look at Fjern clothing for sure!
I didn’t like the delivery process as it was untrackable and took very long about 3 week considering it moved within Europe.

4 November 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your feedback and recommendations!

We are sorry to hear about the delivery delays & will pass this on to the team to look into.

The Fjern Team

Rated 1 out of 5 stars

Don’t bother buy RAB.

For the main part of the buying process great. But sent it back and tried to order it in a bigger size. This was the start of November and no sizes since. No information on when more stock will be in or anything. This is your own brand stuff!!! Absolutely rubbish customer backup. Winter will be gone by the time you’ve finished the fire sale of odd sizes! Bombard me with emails every day to try flog me xs or xl. Get your act together!

31 October 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your feedback, Tim.

We are sorry for the frustration caused by the limited size availability. While restock dates aren’t displayed on our site, we’re always happy to help — please feel free to get in touch for restock updates or assistance with finding alternatives.

The Fjern Team

Rated 2 out of 5 stars

Expensive, but no credibility

Its an expensive brand without any credibilitty. They are new in the market, hardly 100 reviews but their pricing are jsut like the leading designer brand. A website called Sports pursuit sells the Fjern brand on 50% discount, but they are still expensive. I will NOT buy.

28 November 2024
Unprompted review
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you for your feedback, Rajesh.

We strive to create high-performance outdoor gear inspired by decades of experience in the field. However, as it seems you haven’t used our products, we’d encourage reviews to reflect actual experiences to help other customers make informed decisions.

If you have any questions or would like to know more about Fjern, please get in touch with us at support@fjern.equipment.

The Fjern Team

Rated 5 out of 5 stars

Gear is good and customer service was…

Gear is good and customer service was significantly better than many

11 October 2024
Fjern Outdoors logo

Reply from Fjern Outdoors

Thank you! We're glad to hear you're happy with our products and customer service!

The Fjern Team

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