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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and encouraging attitude, making the entire process pleasant and supportive. Many people highlight the exceptional customer service, noting that the team is always available to assist with inquiries and provides clear guidance throughout the journey. The service provided is consistently described as excellent, with consumers appreciating the smooth and hassle-free experience. Reviewers are particularly impressed with the knowledgeable instructors and the effective training methods, which helped many pass their tests on the first attempt. The overall user experience is often characterized as positive, with people feeling supported and confident.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent customer service and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report excellent and helpful... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with... See more

Rated 5 out of 5 stars

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team. John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of... See more

Rated 5 out of 5 stars

I can’t recommend Flair Training highly enough. I completed my Cat C training with them yesterday passing my test first time with no minors! Jacki and John handle everything from arranging your m... See more

Rated 5 out of 5 stars

What an amazing training school I did my HGV c+e and passed first time I had preme and Andy they were both amazing instructors packed with loads of knowledge. Don’t look no further this is the school... See more


Company details

  1. #3 of 17 best companies in Driving Licence Training School

Written by the company

established in 1999 Flair Training is now a market leader in providing all classes of LGV training. We are located in Chelmsford, Essex but also provide courses from Ipswich. We are able to offer several forms of financing for our courses. Uniquely we offer Free retest training if needed on all our Cat C+E courses.


Contact info

5.0

Excellent

TrustScore 5 out of 5

487 reviews

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Rated 5 out of 5 stars

HIGHLY RECOMMEND FLAIR TRAINING

From the very first day I applied online and spoke with John, I knew I had found the right place to get my LGV driving licence. I’m extremely satisfied with the training and overall experience! The entire team is hardworking, professional, and incredibly helpful and friendly.

A big thank you to John, Jaki, and my instructors Preme and John — I truly appreciate your patience, guidance, and effort throughout my learning journey!

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Superb experience with Flair Training

I can’t recommend Flair Training highly enough. I completed my Cat C training with them yesterday passing my test first time with no minors!
Jacki and John handle everything from arranging your medical and theory tests to the driver training and tests themselves. It was seamless and they explain and support you every step of the way. The online learning materials for the theory test are great.

My instructors, John for the reversing element and Preme for the driver training were kind and superb instructors who really made you feel like you could achieve a pass and helped to put you at ease.
Thanks Flair for a superb experience.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing LGV C+E Trainer

I passed my LGV C+E test on my first attempt, and it’s all thanks to my exceptional trainer. Their guidance, expertise, and support were outstanding, making the process smooth and confidence-boosting. Highly recommend this company for anyone looking to succeed in their training!

6 October 2025
Rated 5 out of 5 stars

First time pass with no faults LGV car to C+E pass

Brilliant company guided me from car to C+E licence and I somehow got a no faults drive thanks to LGV driving instructor Preem. I highly recommend this company who arrange everything from the medical to the test day making sure you are as prepared as you can be and the app they use for the Theory information is also amazing and easy to test yourself and progress quickly to test standard thankyou so much

24 September 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

From start to finish everything was made clear and taken care of. From the bookings to payments and the training. The training team were supportive and encouraging. Would highly recommend.

15 September 2025
Rated 5 out of 5 stars

I can't thank you enough to the entire…

I can't thank you enough to the entire flair team. I have recently passed my class 1 test. The entire journey to get the licence from the very beginning was very smooth. All things were coordinated by Jackie and John and my special thanks to my trainers, Preme and Andy. They are really professionals.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Pass

Great service from start to finish, passed class 2 first time thanks to Andy and Preme. Would highly recommend.

4 September 2025
Rated 5 out of 5 stars

Fantastic company. Excellent trainers.

I had a fantastic experience earning my class 2 licence with Flair. From the moment I stumbled upon their site I knew they were right for me. I like how their prices are set out on the website rather than some companies who don't divulge their prices unless you fill in a contact form. There's no pushy sales technique, just down to earth people who enjoy their work. I also loved the free trial drive option, which really sealed the deal for me. I felt confident that these were the right guys to get me through. I had John for my reversing test and first part of my training, and Preme for the 2nd day of training and test.

I never have enough confidence in myself and before I found Flair I kept thinking there was no way I would ever be able to do it. But everyone was encouraging and patient with me and I ended up passing on my first attempt. My husband is now looking to book up to do his class 2 as well.

I would honestly give Flair 10 stars if I could. If you're on the fence over booking with them I would recommend you go for it. I'm so glad I did.

2 September 2025
Rated 5 out of 5 stars

Andy is very professional.he was polite…

Andy is very professional.he was polite and friendly very helpful he asked me questions about my previous fails located my mistakes and started to add knowledge and skills on one day.when the exam arrived I delivered,got my C+E licence without a Hustle.

21 August 2025
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I can’t thank this company enough for helping me achieve my dream of becoming a C+E truck driver! From the very first day, Mr. John (the owner) and Mr. Prem (my amazing trainer) made me feel supported and confident. Every single trainer here is incredibly polite, patient, and genuinely kind-hearted — they treat you like family, not just a customer.

Their training is professional, clear, and filled with encouragement, which made passing my C+E exam not only possible but enjoyable. They go above and beyond to help people like me and so many others who are determined to build a career in trucking.

May God bless this team for their hard work and dedication. I truly appreciate everything they have done for me, and I wish them nothing but continued success. If you want the BEST training and real support, look no further — this is the place to be!

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Masters of their craft.

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with flair and as of today (7th of August) I’m now a qualified class 1 driver. In the matter of a 3 day course I had gone from no lorry driving experience to passing my reversing and main driving test. A big shoutout to both Andy’s, Preme and the lovely people in the office. True masters of your craft, can’t thank you enough.

7 August 2025
Rated 5 out of 5 stars

I had a fantastic experience with Flair…

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team.
John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of encouragement.
A huge shoutout to both driving instructors — Andy and Andy — who were incredibly patient and gave clear, practical advice that really boosted my confidence on the road.
Also, the reversing instructor (sorry I forgot his name!) was amazing — calm, friendly, and made the whole manoeuvre feel a lot less stressful.
Thanks to the whole team,
I’m truly grateful and would highly recommend Flair to anyone looking to start their driving career!

28 July 2025

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