While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and encouraging attitude, making the entire process pleasant and supportive. Many people highlight the exceptional customer service, noting that the team is always available to assist with inquiries and provides clear guidance throughout the journey. The service provided is consistently described as excellent, with consumers appreciating the smooth and hassle-free experience. Reviewers are particularly impressed with the knowledgeable instructors and the effective training methods, which helped many pass their tests on the first attempt. The overall user experience is often characterized as positive, with people feeling supported and confident.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent customer service and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report excellent and helpful... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently highlight the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you have never driven a lorry before and want to go straight from a cat B car license to a class 1 C+E license in less than a month then Flair are the ones to ask. The 15th of July I enquired with... See more

Rated 5 out of 5 stars

I had a fantastic experience with Flair — I honestly couldn’t have asked for a better team. John and Jaki were brilliant throughout the whole process. Always supportive, professional, and full of... See more

Rated 5 out of 5 stars

I can’t recommend Flair Training highly enough. I completed my Cat C training with them yesterday passing my test first time with no minors! Jacki and John handle everything from arranging your m... See more

Rated 5 out of 5 stars

What an amazing training school I did my HGV c+e and passed first time I had preme and Andy they were both amazing instructors packed with loads of knowledge. Don’t look no further this is the school... See more


Company details

  1. #3 of 17 best companies in Driving Licence Training School

Written by the company

established in 1999 Flair Training is now a market leader in providing all classes of LGV training. We are located in Chelmsford, Essex but also provide courses from Ipswich. We are able to offer several forms of financing for our courses. Uniquely we offer Free retest training if needed on all our Cat C+E courses.


Contact info

5.0

Excellent

TrustScore 5 out of 5

487 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely brilliant!

From start to finish both John and Jaki were amazing!
Really informative, really supportive, absolutely full of encouragement.
Both instructors were just as amazing, both again, really supportive, knowledgeable.
Would absolutely recommend Flair without a doubt...I passed my test on the Thursday and starting work the following Monday, couldn't have done without the Flair!

10 July 2025
Rated 5 out of 5 stars

Excellent customer service expert…

Excellent customer service expert trainers you get more than what you promised I was traveling from 150 miles away because I have been recommended to flair training I pass first time whith no fault whithout flair helps impossible I highly recommend to anyone fancy do hgv training flair is the place once again I want to thank flair Mr John, Jacki ,and Mr Prem ,for there quality service.

2 July 2025
Rated 5 out of 5 stars

Spot on service.

Extremely helpful, polite and informative!
I just literally turned up at the office out of the blue and sed I wanted to get my HGV please and they explained everything involved, cost and they sorted it all out! Other companies could learn from their service!👍

19 June 2025
Rated 5 out of 5 stars

✨✨✨✨

I’m really pleased with this training from start to finish. The trainers are very good at what they do and very professional.Highly recommend ✨

1 May 2025
Unprompted review
Rated 5 out of 5 stars

I’m really pleased with this training…

I’m really pleased with this training from start to finish. I was kept upto date with emails and reminders. The trainers are very good at what they do and very professional. I have learned a lot from driving being with the trainers. Very highly recommended thank you

12 May 2025
Rated 5 out of 5 stars

Thankyou to everyone at flair!

Want to say a massive thanks to my trainers Andy & Preme! And a big thankyou to everybody else at flair for getting me through my class 2. Would reccomend this company to ANYBODY looking to start training. 10/10 from start to finnish.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with …

Excellent Experience with FlairTraining!

I recently completed my C+E driving license training with FlairTraining, and I couldn’t be happier with the entire experience. From day one, the staff was professional, supportive, and incredibly well-organized. The instructors were knowledgeable, patient, and made sure I was fully prepared—not just to pass the exam, but to drive safely and confidently.

Thanks to their guidance, I passed the exam on my first try! I highly recommend FlairTraining to anyone looking to get their driving license. Great team, great atmosphere, and outstanding results!

16 April 2025
Rated 5 out of 5 stars

Quick and easy

Really lovely team, helpful and knowledgeable. Answer any phone calls and emails promptly. Andy was a fab instructor, very clear and helpful.

17 April 2025
Rated 5 out of 5 stars

Passed First Time

From booking to passing, Flair training surpassed any expectations I had!! The team are helpful, friendly and above all professional… What more can you ask for. Thanks Flair 👍🏻

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great team

They have very great team of instructors.they are highly skilled . Andy and Clark are best

25 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look