Flambard Williams Reviews 181

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I have been working with Isabella Rodrigues for a few years now and she has handled the relationships with our client excellently. I am confident when working with her and knowing clients are getting... See more

Rated 1 out of 5 stars

I recently purchased a Below Market Value (BMV) property through Flambard Williams only to discover after completion that the property was overvalued by over £30,000 based on independent valuations.... See more

Company replied

Rated 5 out of 5 stars

Recently moved into a property managed by Jayson. Professional, yet friendly and approachable. We've lived in a few places prior and have generally had bad experiences with landlords and the like, but... See more

Rated 1 out of 5 stars

We were misled by FW to a shady project. Flambard Willams assured us that the project would be completed in short timeframe. After years, developer declared that they are unable to finish the project... See more

Company details

  1. Estate Agent

Information provided by various external sources

The Home of Property


Contact info

3.4

Average

TrustScore 3.5 out of 5

181 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Truth needs to be disclosed!

Chris is good at using his social media power to cover the truth that the properties he sold were all having problems.

Canterbury Student Village dropped from £60,000 to £35,000 within 9 months since signed the contract.

Nebula was a brand new building but got serious construction issue that cannot be sold at all. It was also £60,000 when signed up 9 months ago.

Everything got evidence. Does Trustpilot want to delete again to help this bad company?

You want to see all the transactions with bank statements? We are happy to share that to prove this is a verified feedback not faked!

Feedback is based on the fact based on the UK law. If you can delete feedback easily, why should we use “Trustpilot”?

1 April 2023
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Reply from Flambard Williams

This review is being investigated as this is not a real review. However, the reviewer mentions that Canterbury Student Village dropped in price to £35,000. So if you do own a property in Canterbury Student Village would you like to sell it for £35,000? If so we have a buyer for that straight away as the income would be 15% per year.

Please contact me at info@flambardwilliams.co.uk if you would like to sell for what you say is the perceived value.

Rated 1 out of 5 stars

Terrible experience

It was a terrible experience with this company as their sales George who has left the company but still showed on their company banners lied about the property. We only realised the property got a big issue after we have exchanged the contract and tried to contact FW for resale without any replies.

Kelly kept hiding there and saying the director has not back yet over two months.

These people are good at hiding the truth after taking the money and the resale process was none as their properties were not good at all.

Stay away from them. Don’t trust their words and faked data. They are good at hiding things in the beginning and making chicanery.

5 September 2023
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Reply from Flambard Williams

This is not a real review.

As I director I wish I could take 2 months off but I am lucky to get 2 weeks off.

Always happy to reply to clients directly.

Can be reached on info@flambardwilliams.co.uk which will come straight through me.

Rated 5 out of 5 stars

Review - Jayson

I was extremely lucky to have Jayson as the person I was in contact with regarding a new move. I only moved to Manchester in May, and I was unaware of the area, living costs and opportunities. Jayson was very helpful and understanding with my process. He was understanding of my needs and my budget and did everything to ensure the move went as smoothly as they can! He stayed in constant communication with me throughout giving me appropriate updates. I couldn’t recommend Jayson anymore.

5 May 2023
Unprompted review
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Reply from Flambard Williams

Hi Charlotte

Thanks so much for the great review. I will pass on your gratitude to Jayson.

Rated 5 out of 5 stars

Review

Where do I start?
So it was my first time moving out and Jayson made the whole experience amazing, going completely above and beyond his duties.
Was on hand at any point if I needed any questions answering and pushed Rightmove to try and speed up the process as we were on a time limit.
Couldn’t recommend Jayson enough.
Made the whole moving experience so much easier.
Thank you Jayson!

5 September 2023
Unprompted review
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Reply from Flambard Williams

Hi Harry

Thanks for taking the time to write the review. Jayson is an extremely hard worker so to get this feedback is fantastic. Thanks again.

Rated 5 out of 5 stars

Well structured approach to business

Well structured approach to business. The team talked me through the process and this was completed as prescribed. Introduced to a great law team to complete the legal side. The whole process from buying to renting the property out has been seamless. Will continue with the team.

1 August 2023
Unprompted review
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Reply from Flambard Williams

Hi Sean

Thanks for leaving a great review. It is really appreciated you going out of your way to do so.

The team is always on hand to answer any questions you have.

Rated 5 out of 5 stars

Everything was good

Everything was good, speciall thanks to Jason who always answer us and help us to rent a suitable house without any difficulty.

24 August 2023
Unprompted review
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Reply from Flambard Williams

Hi Sonia

Thanks once again for leaving this review, Jayson goes above and beyond for clients so it is great that this is recognized.

Rated 5 out of 5 stars

Very positive experience so far.

I'm really happy with my experience with Flambard Williams so far. I have bought an apartment on plan and look forward to a continued smooth experience with FW when it comes to letting.

This was my first time buying a BTL property and first time buying property in the UK. Tom went through everything with me, gave me a lot of his time and didn't push if I didn't feel quite right about a property until we found something that was the right fit for me.

Kelly has been really lovely; frequently checking in to guide me through next steps, make sure I have everything I need and to keep me updated on construction progress.

Very positive experience.

24 August 2023
Unprompted review
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Reply from Flambard Williams

Hi Gemma

Great review for the team here especially Kelly and Tom.

Really appreciate you going out of your way to write this and should you need anything we are always here to help out.

Rated 5 out of 5 stars

Good agent

We rent a flat before come to uk, and thanks for flambard Williams especially Mr Jason for help us. He answered us every time we need.

20 August 2023
Unprompted review
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Reply from Flambard Williams

I want to extend our thanks for this great review and especially for reaching out to Jayson.

I will pass on your thanks.

Rated 1 out of 5 stars

Lies then Silence

I bought an apartment back in September 2020. Back then I was told this was the last apartment available and that completion was going to happen in Q4 2020. Subsequently they asked me to obtain a mortgage offer as soon as possible as otherwise I was at risk to miss deadlines. So I did, ended up paying fees to secure a mortgage and was ready to proceed. Fast forward to August 2023 and guess what? The apartment IS NOT FINISHED yet, FW have gone dead quiet about it and only update when I chase (the update being, "yeah is very frustrating, we dont know anything..."so not really an update). They have also said to me if I decide to pull of this deal given the delay they would not pay back my reservation fee (reservation fee that I paid for listening to their lies, and they have delivered nothing). Do not trust anything they say, they will say all they need for you to go ahead and the disappear.

8 August 2023
Unprompted review
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Reply from Flambard Williams

Hi Ramon

I hope you are well.

I agree with your review apart from the fact we have disappeared, we are always at the end of the phone, email and of course you can come into our offices in Canary Wharf at any point.

This development was due to complete as your say a number of years ago. Since COVID the developer has dramatically slowed down and they have changed contractors on site as one contractor went into administration.

Unfortunately the developer is not forthcoming with the updates which in turn means we have no information to pass on.

We are not ignoring the situation, we have not disappeared, we simply don't have any information from the developer to share with you. If you would like us to email/call you monthly to say we don't have any information then of course we can arrange that but that is where we are currently.

I will email you personally the developers full details so you can call/email him yourself and then we can go from there.

Rated 5 out of 5 stars

Fantastic Service

My wife & I had, for a while, been trying to acquire a property in the UK without being a resident and had all stumbling blocks in the way until a friend referred us to Flambard Williams
Ricky and Kelly were excellent in guiding us through the process and at each stage provided top notch professional and customer centric service that made the purchase process very seamless and fast!
Having gone through this with utmost satisfaction, we are recommending Flambard Williams to any prospective home buyer in the UK to enjoy same top notch service as we did

Thanks
Uzo & Chi

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I came across to Flambard Williams while I was looking to purchase my first investment property. Ricky has been very patient with my questions and provided good guidance and insights about the areas I could potentially invest in for high returns. It has been a great journey and I ended up purchasing two apartments instead of one I was planning to. Also credit to Kelly she has been great with all kind of support. I would highly recommend Flambard Williams.

21 July 2023
Unprompted review
Rated 5 out of 5 stars

I was looking for the dream "Buy a property and sit back and watch the cash roll in"

I was looking for the dream, "buy a property and sit back and watch the cash roll in"
Well by a random act of chance I clicked on a pretty ad on instagram, and within 12 weeks I have completed on a luxury apartment in central Manchester, These guys have their own lettings and managment arm, The team have furnished the apartment and manage all the Short Term bookings through AirBNB and Booking.com . I have access to a portal where I can see all my calendar bookings along with revenue per month.
If you want a recommendation I give these guys an honest 100%
Every single person I have spoken to, from the MD, the sales team, the client care team: have been open honest and pleasant to deal with.
In this case I have actually realised my dream.

Robin

12 July 2023
Unprompted review
Rated 5 out of 5 stars

AWESOME 👍

The whole setup was truly awesome.
Jason and Kayleigh were particularly responsive in service delivery and ensuring my convenience.
The ambience and service were functional and effective. Keep up the great work.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Kelly at Flambard Williams has been a…

Kelly at Flambard Williams has been a real credit to the company. She regularly has been checking up on me to allow me to feel at ease during the whole process, also has been ready and willing to answer any queries myself or my wife may have had. She has made our first buy to let purchase as comfortable as could be and we strongly recommend her services to anyone considering.

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous support from Jayson Singh …

Jayson Singh has been incredibly helpful and supportive. Always friendly, approachable and goes above and beyond to help. His knowledge of the industry has been really useful and I am so grateful for all his advice. If something needs doing, he’s on it immediately. He’s absolutely brilliant!

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Great experience as a first time…

Great experience as a first time investor I had many questions. The team, particularly Ricky and Kelly were patient and helpful throughout the entire process from recommending areas in which to invest, discussing future plans and dealing with client care and finally completing the exchange. I would be happy to recommend Flambard Williams to any friends and family.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Jayson

I am grateful to Jayson. Even though I couldn't speak English well, they were sincere and supportive. His response is always quick. He also answered my questions accurately. I can live comfortably in my apartment. I'm glad you were the first rent agent in the UK. Thank you for your support. Thanks Jayson.

5 May 2023
Unprompted review

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