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Flamin' Fitness Reviews 

134
•
TrustScore 3 out of 5

2.8

E-commerce service
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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process easy and transparent, with some receiving their parcels earlier than expected and appreciating the clear communication regarding delivery status. Some also praised the product quality, describing items as fabulous, awesome, or just as described, and noted good service. There were instances where the company was responsive and helpful, even correcting order mistakes and processing refunds efficiently. However, some people were dissatisfied with product sizing, finding items too small despite ordering according to guides, or receiving incorrect sizes. Delivery issues were also a concern for many, with reports of slow shipping, lost orders, and items not arriving even after several weeks or months. Additionally, some customers experienced poor product quality, items not working as expected, or receiving products that did not meet safety standards. A few reviewers also faced difficulties with refunds and customer service, noting ignored requests or unhelpful responses when issues arose.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing, with some customers expressing... See more

Order

Users describe ambiguous interactions with order, with some reviewers finding the ordering and tracking... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers reporting that their parcels... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising products like ankle wraps, toe... See more

Refund

Customers had ambiguous experiences with refunds, with some reporting difficulties in getting their money... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I thought the product was fine, but they definitely could use some improvement with regards to returns.

Company replied

Rated 4 out of 5 stars

Great communication from flamin fitness especially after sales. Unfortunately the sizing was not correct for me according to the guide provided I ordered an XL and it was too small I am Australi... See more

Company replied

Rated 1 out of 5 stars

I ordered 3 sets of toe separators advertised for "all" toes but received only toe separators for only the left feet toes and NO RIGHT feet toes. This is unacceptable because I really need separators... See more

Company replied

Rated 1 out of 5 stars

Placed two orders one after the other - asked them to put them together and deliver by the last date stated online - they cancelled both orders as they can’t fulfil by those dates. I got the refunds s... See more

Company replied

Company details

  1. #73 of 74 best companies in E-commerce service

Written by the company

Since 2020, we've been on a mission to fuel forever fitness by making health and fitness products that are suitable for all fitness levels at the best prices on the market.

Contact info

2.8

Average

TrustScore 3 out of 5

134 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(134)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

Would not recommend using their services!!

So I ordered a weighted hoola hoop a couple of months back. Never got round to using it straight away as I needed to buy sand to put in the ball attached to the hoop that swings around. So fast forward to today, got my sand and used the hoop for the 2nd time today in a spacey living room.

One of the attachments broke open and the weighted ball flew off into my TV breaking the screen. I left a 1 star review with a picture on flamin fitness website, they emailed me back apologising and saying that they recommend to use outdoors incase anything like this happens. So I screen shot them apart of the website that says that the hoola hoop is perfect for indoor use. They then took my review down off their website. So I put another one up and they have taken that one down aswel. I would definitely not recommend using there service.

24 February 2023
Unprompted review

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