We went on a land cruise organized by Gon Vega. It was mostly well organized, however we flew into LA at 1.30 in the morning and there was no room booked for us for the night/morning we flew in so we... See more
Location
Switch locationNorthlands Shopping Centre, 55 Main North Road, 55 Main North Road, 8051 Papanui, Christchurch, NZ
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Nicola Peacock from Flight centre Northlands Christchurch is an absolute super star! We changed our plans a few times and she handled everything with a kind and professional manner. Thanks Nicola we a... See more
Company replied
Gon Vega was really helpful, helped us find the best deal for our trip to the UK for the route we wanted, with a lot of questions and needs. I've always used Flight Centre for all my holiday booking a... See more
Company replied
Gon was absolutely outstanding no question was too stupid and nothing was a problem our trip was amazing the accommodation was so good that we want to go back and stay in the same room next time! Woul... See more
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Contact info
Northlands Shopping Centre, 55 Main North Road, 55 Main North Road, 8051, Papanui, Christchurch, New Zealand
- 0800 250 132
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Great service excellent knowledge
Great experience with a very experienced team member Tamara new what we wanted and we really appreciate the service and support that was provided we are really looking forward to our trip.

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Nicola (Travel Expert) was proactive
Nicola was proactive even after we had a few options. She last minute reached out to check if we would consider an alternative stopover destination which saved us 25% on the overall cost - Now this is service!!!!

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Ben was understanding and helpful
Ben was understanding and helpful, he has been an agent we go back to because we feel he know us.

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Could understand what were told

Reply from Flight Centre New Zealand - Flight Centre Northlands�
The consultant was friendly and…
The consultant was friendly and efficient and my request was dealt with quickly.

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Friendly, expert, helpful, efficient.
Friendly, fast, efficient, helpful service from a true travel expert.

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Matt was fantastic in helping to book…
Matt was fantastic in helping to book our flights to Europe
Seamless experience and great follow up
Thanks
Anton & Jules Wilke

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Cannot rate Flight Centre and Travel Expert Matt Allan highly enough. 11 out of 10
We already had our accommodation in the USA and had booked at various places in the UK, Europe and Hong Kong
Plus we needed to join with and be on the same flights as other family members during various stages of our trip.
No problems for Flight Centre to put all the connecting flights together.. and also help us with The Trafalgar bus Tour booking!
Plus we had a major issue with one of the airlines at one stage, which left us stranded. Again no problems for Flight Centre to sort for us.
Matt Allan has been amazing

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Gon was absolutely outstanding no…
Gon was absolutely outstanding no question was too stupid and nothing was a problem our trip was amazing the accommodation was so good that we want to go back and stay in the same room next time! Would highly recommend flight centre and Gon to everyone! It just goes to show how worthwhile it is to go through a travel agent 5 stars

Reply from Flight Centre New Zealand - Flight Centre Northlands�
knowledgeable
knowledgeable, helpful, and achieved what we wanted without fuss.

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Tamara went above and beyond for us
Tamara went above and beyond for us - we had a bad experience with one of your other consultants from another store but she restored our faith in your company by listening to our wish list, providing us options and getting it right the first time - we really appreciated the service we received from her and went from never wanting to deal with Flight Centre again, to definatley using your services in the future

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Great service from Tamara and the staff…
Great service from Tamara and the staff @ Northlands

Reply from Flight Centre New Zealand - Flight Centre Northlands�
Always great service from Gon
Always great service from Gon. Always looking at best options. Have used his service for quite a number of years and recommended friends to him

Reply from Flight Centre New Zealand - Flight Centre Northlands�

Reply from Flight Centre New Zealand - Flight Centre Northlands�
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