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Flixy Reviews 621

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TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 570 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting that the support team is helpful, professional, and quick to respond to queries. Many people appreciate the short wait times to speak with a live agent and the polite, understanding approach of the staff. The ordering process is often described as easy and straightforward, with a well-constructed website that makes it simple to understand what is being purchased. However, some people were dissatisfied with the product itself, mentioning that it did not meet their expectations or function as advertised. Issues such as difficulty navigating, slow performance, or the product not working with their existing devices were occasionally reported. Some customers also found the ordering process to be tricky due to multiple pop-ups for additional products, leading to a feeling of being pressured to buy unnecessary add-ons.

What people talk about most

Product

Clients share ambiguous opinions on the product. Many reviewers express disappointment, stating the product... See more

Order

Consumers find the ordering process to be ambiguous. While many reviewers report that ordering is easy and... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers found the setup and navigation... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more

Rated 4 out of 5 stars

Just ordered 3 fire sticks. Haven't received them yet, so can't review the product. However, I didn't like the multiple pop'ups during the ordering process to try to get me to order more products.

Rated 4 out of 5 stars

My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before fr... See more

Rated 4 out of 5 stars

I spent several hours trying to get it hooked up to the internet. I never got it hooked up. I do not know if it was because it was an apple device. I even followed the instructions that was sent to m... See more

Company details

Written by the company

Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.

Contact info

4.1

Great

TrustScore 4 out of 5

621 reviews

5-star
4-star
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2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very easy to order now I just have to…

Very easy to order now I just have to wait till he gets here. I'm really hoping that this does exactly what it says it does cuz I'm really tired of paying for streaming services all the time. And if it does then I will add to my review.

7 May 2026
Unprompted review
Rated 3 out of 5 stars

The product did not function as advertised

The product did not function as advertised. TV apps did not automatically populate for streaming as expected. Further sign-ins and purchases were necessary.

7 May 2026
Unprompted review
Flixy logo

Reply from Flixy

Hello Deb,

Thank you for sharing your feedback.

What you described is not at all the level of service we aim for, and we're saddened to hear that Flixy didn't meet your expectations.

Your concerns regarding product quality are important to us. Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.

If you have any further questions, please don't hesitate to get in touch with us again.

Best regards,
Ron from Flixy

Rated 1 out of 5 stars

I requested that my order be cancelled in less than two minutes.

I requested that my order be cancelled less than two minutes after payment because I made a mistake with the order and that I would correct the error and re-order as soon as I had the refund; however, I was told it was too late as the order was already processed. Unbelievable. There are numerous one-star reviews about the product, indicating many problems and issues with the stick. I cannot confirm either way, as I have not bothered to try it. All I ever wanted was to return what was sent and get an immediate refund, as I was told would not be a problem when I bought it on Apr 23rd, 2026. Please don't make this difficult.

23 April 2026
Unprompted review
Flixy logo

Reply from Flixy

Hello Tom,

Thank you for your feedback.

For clarity, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution.

If you have any further questions, please don't hesitate to get in touch with us again.

Best regards,
Ron from Flixy

Rated 5 out of 5 stars

Easy to follow

Easy to follow. Quick instructions. I really hope to get all streaming channels as advertised. Looking forward to receiving it abd checking it out.

6 May 2026
Unprompted review
Rated 3 out of 5 stars

So far the experience has been a bit…

So far the experience has been a bit frustrating. The tech service has tried to help, but the suggestions have not worked. I'm hoping that the next steps will resolve my issue.

5 May 2026
Unprompted review
Flixy logo

Reply from Flixy

Hello Dottie,

Thank you for bringing this to our attention.

We want to learn more what happened with your Flixy. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Ron from Flixy

Rated 5 out of 5 stars

I just want product to work i look…

I just want product to work i look forward to receiving 2 remotes so I can give one as a present I keep my fingers crossed that new remotes work i appreciate if you can test and make sure they work yours James Ross burns thanks

23 April 2026
Unprompted review

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