Floor Street Reviews 

Davinder has been a really great help so far. Were awaiting our order soon but the experience with ordering and in store at the oldbury branch has been great.

High quality product and great service from Davinder. Highly recommend.

After ordering my flooring I realised that I had made a mistake with my dates.
I contacted your customer service where Sean helped me and was able to rearrange my delivery. His response was quick and extremely helpful. Would definitely order from yourselves again. Excellent customer service.

FloorStreet are quick to reply to any queries, especially Sean, who promptly changed my delivery date as I requested, and let me know immediately. Thanks Sean

Sorted my issue out fast and efficiently. Required payment link sent straight away and a call to say it was all sorted within minutes. Great service and would encourage me to keep using this company going forward.

Great customer service throughout this sale from Davinder.
He was very pleasant and easy to deal with despite loads of questions from me.
The replies were always quick and honest which led me to getting exactly the floor I wanted.

I contacted Floorstreet for some samples of herringbone flooring, Davinder contacted me straight away to arrange for the sample to be sent as they were not quite what we wanted he arranged for me and my wife to visit their showroom, on arrival even though he was busy he spent the time with us to help get the best product for our extension and dinning area he sorted the order and delivery while we were there, well done Floorstreet and especially Davinder for all your help.

I had my order in my basket ready to go. I have a 3 month old and 3 year old so got distracted whilst living at grandparents whilst our full house renovation continues.

I was somewhat confused as my basket had gone up £300 overnight and not sure why. The same welcome discount applied.

Sean put himself in my, the customers position, and did what we had to, despite the promo coming to an end, to honour the basket.

As a gesture of goodwill for the inconvenience he also managed to get delivery waived too.

This is my first time using Floor Street and will not be the last. This purchase was for my residential family home but I have a portfolio of BTL properties so and when new flooring is required I will be asking for Sean.

In and amongst the countless decisions we are making daily about our project, the flooring was one made with ease.

Thanks again, Mr Browne

Davinder was a great help, despite him being busy with lots of customers he found the time to look after me and my partner. Really knowledgeable and informative on the different floorings we could have. Once we made our choice, I wasted no time purchasing, great value for money for a top product.

Great service from Davinder, he went above and beyond to help us with our order - much appreciated thank you

Sean provided great service, quick responses and was very helpful in getting my order sorted.

Sean was responsive and super helpful with guidance and considerations. Excellent experience and looking forward to get our new flooring & carpet fitted!

Davinder was really helpful and accommodating . Quick to respond and polite . Love Floor street products and the customer service is outstanding

Very good service and good value for money

I have to say Sean was fantastic. I must have asked about 50 questions from 9am through to 8 pm on the night. This was consistent. He responded to every single question that I had. His service was excellent and I rate him. Great service. I would certainly ask for him again. Nothing seemed to be too much trouble.

I haven’t received my flooring yet, but I wanted to leave a review for the amazing customer service I’ve received from Sean so far. I’ve had so many questions while trying to choose the right flooring, and Sean has been incredibly helpful, patient and knowledgeable throughout.

He’s given great advice and answered all my questions. Really appreciate all the help so far and I’m looking forward to receiving the flooring!

Davinder was great! Provided useful information and helped was always willing to help out.

A discount code direct from the site was not working which prompted me to call their hotline. On the call I got through to Davinder who was quick to understand my issue and helped me place the discounted order by generating the invoice and sending it by email. His speed over the call and later WhatsApp message exchanges meant I was able to submit the order in time for the cut-off to get my preferred delivery date. This was my first dealing with Floorstreet and definitely recommend them based on their prices and rapid customer support.

Great service. Friendly, knowledgeable and gave all required information to get product collected today.

Thanks 👍

Davinder was super helpful, he checked in straight after I ordered my samples to offer his support and followed up a few weeks later to get my order in before the end of the sale. He made the process super easy!