Went to six different flooring places before deciding to go with Floor Street. Not only did they have the colour we wanted but the customer service was first class. Sean went above and beyond to make... See more
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Company details
- #20 of 88 best companies in Flooring Shop
- #11 of 33 best companies in Carpet Retail Shop
- #9 of 40 best companies in Wood and laminate flooring supplier
Written by the company
Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street
Contact info
United Kingdom
- 0333 038 3775
- help@floorstreet.co.uk
- floorstreet.co.uk
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This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
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Davinder has been terrific
Davinder has been terrific. He was able to recommend someone to lay my floor as well as everything I would need for the job. Whilst my property purchase took substantially longer than expected, Davinder would touch base from time to time. This was fantastic as he knew exactly what I was ordering when I was finally ready to go. One less thing to worry about in an otherwise stressful property purchase. Thanks, Davinder!
Great service
Great service. Really good to have Davinder as a single point of contact throughout the process of purchase. Also provided alot of advice regarding underlayer etc. Will definitely recommend.
Davinder was great
Davinder was great, quick responses and out of office hours. Helped make the process smooth and stress free.
Customer Service levels at Floor Street
From the time I picked up the phone to Floor Street and was greeted by Melo, through to my dealings with Sean, I have to say that I was very impressed by the superior customer focused help, efficiencies and overall courtesy I received. Sean couldn’t have been more helpful or efficient and I found myself comparing our own company’s customer service levels with what I experienced today and I have to say we could learn a thing or two from the staff at Floor Street. Sean is setting standards here that we can only hope to achieve in our own business. Keep up the good work and thanks again for your help and my overall positive experience. The product isn’t half bad either 🙂
Sean provided great advice and…
Sean provided great advice and communication was spot on. Thank you!
Great service
Sean helped me order the correct flooring and underlay via Watsapp. Made the process very smooth and easy
Great Price & Customer Service
The price was unbeatable and Davinda was very helpful throughout the process in helping chose the correct underlay and amount of flooring we needed.
Would highly recommend Floor street (& Davinda) for anyone looking at changing their flooring.
Great service from Davinder
Was unsure of quantities of flooring I needed and type of underlay I should be getting. Was recommended to speak to Davinder and he sorted everything out for me. Has given me great aftercare advice and has replied to all messages/queries really promptly, even out with usual office hours. Would highly recommended especially Davinder who has provided 5 star service.
Floor Street
The company, and especially Davinder , provide and efficient service by guiding me with my purchase. I really appreciated his professionalism and honesty.
Davinder was very helpful and lovely to…
Davinder was very helpful and lovely to deal with! Thank you again!
Amazing customer service
From start to finish I couldn’t complain on the customer service I received from Sean at Floor street. He contacted me via WhatsApp and was able to answer all questions I had straight away. From offering discount to advice on the products he showed fantastic customer service. I have received my carpet and stair runner today and the quality is amazing. I am am really pleased I purchased form floor street and will 100% use them again for future flooring needs
Great service from Davinder
Davinder was a great help in guiding us to our choice and ensuring we were happy before making our order.
Hopefully the delivery and product live up to expectations.
Davinder was super helpful
Davinder was super helpful and really efficient. Placing the order was very simple because of his help. Many thanks.
Thanks Davinder!
I have been dealing with Davinder over the past few weeks to process my flooring order and wanted to provide a review for his great service. We had some laughs on the phone and he was very patient with our order as we had to work around an extension timeline (things constantly moving). So, thank you Davinder! It was a pleasure working with you.
Davinder was super helpful
Davinder was super helpful, what an absolute gent. Fantastic product with superb service at a brilliant price. You can’t ask for more than that!!!!!
Excellent service
Excellent service, no hard sell, very informative and professional. Also great offers. Well done Davinder
Very personal service. Recommended
I ordered a sample from the website which arrived promptly.
I was then contacted by Davinder who was very helpful and knowledgeable.
He was able to set up an order for me and allow me to choose a delivery date.
With Davinder’s help I have now placed an order of flooring.
Davinder provided excellent customer…
Davinder provided excellent customer service. He listened to my needs and was able to suggest suitable flooring samples to ensure that I found and ordered the right flooring for me. I have no hesitation in recommending Floor Street.
Thoroughly recommend
Floor street was recommended by a friend as I wanted to redo all floors in my flat. They did not disappoint. Davinder was really helpful and patient whilst I dithered on when best to place the order. Thank you for such great service and at a great price. I can’t wait to see the finished result.
Davinder was really helpful
Davinder was really helpful when I needed to amend my order. He sorted it straight away and my delivery date remained the same. Thank you!
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