Our absolute go to for all ticket bookings. We have used Florida Tix several times now and always find the tickets to be fairly priced and the customer service second to none. Fast, friendly, great co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Floridatix is great, we've used them atleast 5 times now over the years and they've always been the lowest price around, and their customer care team is fab. Penny just personalised my holiday tickets... See more
Company replied
Booked a couple of things now with Floridatix. Prices seem really good when comparing with others. Latest one we booked I needed some clarification on the finer details so got in touch through custome... See more
Company replied
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immed... See more
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Company details
Written by the company
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Contact info
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, United Kingdom
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4.8
Excellent
693 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Amazing support and customer service
29 July 2026
Unprompted review
Reply from FloridaTix
Your feedback means a great deal to the team, and we're so pleased we could help make your experience a positive one. We really appreciate you choosing FloridaTix and hope to help you plan another fantastic trip in the future
A welcome surprise
I had already booked a Disney, Discovery Cove and SeaWorld package for our upcoming holiday, and the service was brilliant from start to finish. I was considering adding some time at Universal, but buying another 14-day ticket seemed like a waste when we already had 14 days at Disney planned.
This is where FloridaTix really stood out. They offered a fantastic 5-day Universal ticket, which was the perfect solution and meant we didn't have to pay for days we wouldn't use.
Penny was amazing throughout the process, helping me book everything seamlessly and making it completely stress-free. Thanks to her, we now get the best of both worlds and can't wait for our trip! 5 weeks and counting thank you floridatix!!
28 July 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience booking your holiday with us.
It's great to know that our 5-day Universal ticket was the perfect fit for your plans, allowing you to enjoy both Disney and Universal without paying for days you didn't need.
We're especially pleased to hear that Penny made the booking process seamless and stress-free. I'll be sure to pass your lovely comments on to her – she'll be thrilled to know she helped make your holiday planning that little bit easier.
With just five weeks to go, we hope you have the most amazing trip and create lots of magical memories. Thank you for choosing FloridaTix, and we look forward to helping you again with your future adventures!
Customer service was second to none!!
I had some issues receiving my tickets and they were absolutely fantastic in sorting it.
Penny was so helpful, kept me in the loop about what was happening and how they were going to resolve the situation every step of the way.
I received timely replies and never had to chase. I wouldn't think twice about booking through them again! Thank you Penny! :)
14 July 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review! We're delighted to hear that Penny was able to resolve the issue with your tickets and keep you updated throughout the process. We know how important clear communication is, so it's wonderful to hear you felt informed every step of the way and never had to chase for an update. I'll be sure to pass your kind words on to Penny – she'll be thrilled to receive your feedback. Thank you for choosing FloridaTix, and we look forward to helping you plan your next adventure!
Jennie was great help
Jennie was great help, I was very anxious with my tickets not arriving but she sent them to me. Great customer service!
28 July 2026
Unprompted review
Reply from FloridaTix
We're so pleased Jennie was able to put your mind at ease and ensure your tickets reached you. We understand how worrying it can be when you're waiting for travel documents, so it's wonderful to hear that Jennie provided the reassurance and service you needed. We'll be sure to pass on your kind words to her. We hope you have an amazing trip and look forward to helping you again in the future!
Great service
We have used FloridaTix a few times and always had a great experience. Contacted about a price match and was helped by Sarah who was fab and sorted everything out for us!
27 July 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your wonderful review! We're delighted to hear you've had another great experience with FloridaTix. I'll be sure to pass your kind comments on to Sarah – she'll be thrilled to know she was able to help with your price match and make the process so easy. We really appreciate your continued support and look forward to helping you plan your next Florida adventure!
Super recomend
Jennie was very attentive and resolved my request very quickly.
24 July 2026
Unprompted review
Reply from FloridaTix
We're so pleased to hear that Jennie was able to resolve your request quickly and that you found her service attentive. Providing prompt and helpful support is something we always strive for, so it's wonderful to know we met your expectations.
We really appreciate your kind feedback and look forward to helping you again in the future.
Excellent prompt service
Excellent prompt service from Jennie. Would recommend and use again.
22 July 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your lovely review!
We're delighted to hear you were happy with the prompt service you received from Jennie. I'll be sure to pass on your kind comments—they'll really appreciate the recognition.
Thank you for your recommendation. We truly value your support and look forward to helping you plan your next trip!
I've used Floridatix a few times now…
I've used Floridatix a few times now and cannot recommend enough. Staff are so friendly and always able to support quickly - a special mention to Penny who has been able to help me with Halloween tickets and answer any questions I've had.
22 July 2026
Unprompted review
Reply from FloridaTix
Thank you so much for taking the time to leave us such a wonderful review!
We're delighted to hear that you've chosen FloridaTix on several occasions and that you've consistently had a positive experience with our team. Providing friendly, knowledgeable support is something we pride ourselves on, so it's fantastic to know we've been able to help.
A special thank you for mentioning Penny. She'll be thrilled to hear your kind words and to know she was able to assist you with your Halloween tickets and answer all of your questions.
We really appreciate your continued support and look forward to helping you plan your next magical adventure!
Prompt response when I had a question…
Prompt response when I had a question from Penny. great service would recommend
21 July 2026
Unprompted review
Reply from FloridaTix
We're delighted to hear that Penny was able to respond to your query so promptly and provide the service you needed. Delivering friendly, efficient customer support is something we take great pride in, so it's wonderful to know your experience reflected that.
We'll be sure to pass your kind feedback on to Penny – she'll be delighted to hear it.
Excellent service from Penny
Excellent service from Penny! Hassle feee booking for my families tickets to Kennedy Space Centre! Will definitely use again, a huge thank you! Penny is a credit to you!
The Stephens Family
21 July 2026
Unprompted review
Reply from FloridaTix
Thank you, Stephens Family, for your fantastic review!
We're delighted to hear that Penny made booking your family's tickets to Kennedy Space Center such a hassle-free experience. Providing excellent service is what we strive for, so it's wonderful to know Penny made such a positive impression.
We'll be sure to pass your lovely comments on to Penny – she'll be thrilled to hear that you think she's a credit to the team.
Responsive customer service
Penny in customer service was really helpful – got back to me within minutes about my confirmation email not coming through, and resolved it all with no fuss. Very straightforward.
20 July 2026
Unprompted review
Reply from FloridaTix
Thank you for your lovely review!
We're delighted to hear that Penny was able to help you so quickly with your confirmation email. We know how important it is to have everything in place before your trip, so it's great to hear she resolved the issue within minutes and made the process simple and hassle-free.
We'll be sure to pass your kind feedback on to Penny – she'll be delighted to know her help was appreciated.
Thank you for choosing FloridaTix. We hope you have a fantastic holiday, and we look forward to helping you again in the future!
Disney date change due to flight changes.
Penny assisted me today with a date problem due to my airline changing my flight dates, I tried online but was not able to find what I required. Penny checked my order and was able to replicate my order but with the adjusted dates. Excellent customer service and a cheerful voice too. Thank you very much.
20 July 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your wonderful review!
We're delighted to hear that Penny was able to help you after your airline changed your flight dates. We understand how frustrating it can be when travel plans change unexpectedly, so it's great to know she was able to quickly recreate your order with the new dates and make the process as smooth as possible.
We'll be sure to pass your kind comments on to Penny – she'll be thrilled to hear that her cheerful service made such a positive impression.
Jennie was super helpful with my…
Jennie was super helpful with my enquiry and was resolved quickly. Thank you! We always use floridatix and always great!
19 July 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review and for your continued loyalty to FloridaTix!
We're so pleased to hear that Jennie was able to help with your enquiry and get everything resolved quickly. Providing friendly, efficient service is something we pride ourselves on, so it's wonderful to know we've delivered that once again.
We'll be sure to pass your kind comments on to Jennie – she'll really appreciate them.
Thank you for choosing FloridaTix time and time again.
I received our tickets today and…
I received our tickets today and realised I had made a mistake and put the wrong surname on one of the tickets. I instantly emailed them and I was lucky enough to deal with Jennie. She instantly emailed me back and corrected my mistake. She made the process stress free and put my mind at rest. Thank you. 🤩
18 July 2026
Unprompted review
Reply from FloridaTix
We're delighted to hear that Jennie was able to resolve the issue with your ticket so quickly. We know how worrying it can be to spot a mistake on your booking, so it's great to hear that she was able to put your mind at ease and make the process completely stress-free.
We'll be sure to pass your kind words on to Jennie – she'll be thrilled to know she made such a positive impression.
Thank you for choosing FloridaTix. We hope you have an incredible time in Florida and enjoy every moment of your holiday!
Great service from Jennie
Great service from Jennie. I explained what I wanted to do during my visit to Florida and she worked up all of the options to ensure I was getting the best deal. Several date changes later by me which she was accommodating with and I finally booked.
Excellent service by her
18 July 2026
Unprompted review
Reply from FloridaTix
We're delighted to hear that Jennie was able to help you find the best options for your Florida trip. We know that travel plans can change, and we're pleased that Jennie was able to accommodate your date changes while ensuring you still received the best possible value.
Your kind comments will mean a great deal to Jennie, and we'll be sure to pass them on. We hope you have an amazing time in Florida, and we look forward to helping you plan your next adventure!
Great service again!
Great service again!
Purchased Mickey’s Very Merry Christmas Party tickets from Jennie at FloridaTix today. Very quick service as usual and great communication.
16 July 2026
Unprompted review
Reply from FloridaTix
We're delighted to hear that you had another great experience booking your Mickey's Very Merry Christmas Party tickets with Jennie. We'll be sure to pass on your lovely comments to her – she'll be thrilled to know her quick service and communication made such a positive impression.
We really appreciate your continued support and look forward to helping you plan many more magical trips in the future.
Floridatrix was brilliant booking…
Floridatrix was brilliant booking tickets . Jennie was very helpful . Definitely recommend this company .
16 July 2026
Unprompted review
Reply from FloridaTix
We're delighted to hear that you had a great experience booking with FloridaTix. It's wonderful to know that Jennie was able to help and make the booking process easy for you. We'll be sure to pass on your lovely comments to her.
Thank you for recommending us—it really does mean a lot! We hope you have an amazing trip and create lots of magical memories.
Reply from FloridaTix
We're thrilled to hear you found our NEW website amazing! Thank you for taking the time to leave us your feedback—it really means a lot to the team.
Great customer service
Had a small issue with some tickets which was very quickly and efficiently resolved by Matthew from the Customer Experience Team. A great company, would highly recommend, top customer service, especially Matthew who was super helpful and really quick to respond.
15 July 2026
Unprompted review
Reply from FloridaTix
We're delighted to hear that Matthew was able to resolve your ticket issue quickly and efficiently. Providing excellent customer service is something we pride ourselves on, so it's wonderful to know his support made such a positive difference to your experience.
We'll be sure to pass your kind words on to Matthew—he'll be thrilled to hear them!
Thank you for your recommendation and for choosing FloridaTix. We hope you have an amazing trip, and we look forward to helping you again in the future.
Fantastic customer service
Fantastic customer service. Staff are very knowledgeable and helped me with lots of questions I had before booking. Also the best price I could find anywhere so it’s was super easy booking and great communication with Sarah at floridatix
15 July 2026
Unprompted review
Reply from FloridaTix
We're delighted to hear that you had such a positive experience with FloridaTix. It's fantastic to know that Sarah was able to answer all of your questions, provide great communication, and help you find the best value for your booking.
We'll be sure to pass your lovely comments on to Sarah. Thank you for choosing FloridaTix and for recommending us. We hope you have an amazing trip and make lots of magical memories. We look forward to helping you again in the future!
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