Absolutely outstanding experience with Floridian Brand! My salesperson Jax made the purchase process effortless. Delivery was flawless thanks to Ganzy and Phil, who went above and beyond when my mass... See more
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Floridian Brand is a wellness and lifestyle company dedicated to inspiring greatness through innovation, design, and comfort. Specializing in premium massage chairs and wellness products, we combine advanced technology with luxury craftsmanship to create experiences that go beyond relaxation—empowering people to live healthier, more extraordinary lives. Every Floridian Brand product is built on three core values: comfort, intelligence, and wellness. From our flagship massage chairs to our innovative wellness solutions, we deliver more than just physical relief—we deliver energy, balance, and a renewed sense of purpose. Headquartered in the USA, Floridian Brand is proud to provide in-house quality control, factory-trained service teams, and lifetime support to ensure every customer receives exceptional care. With a mission to inspire greatness, we design products that elevate well-being, enrich daily living, and help people embrace the future with strength and confidence. Greatness begins here—with Floridian Brand.
Contact info
6710 Benjamin Rd Unit 800, 33634, Tampa, United States
- 1(813)-647-1729
- support@floridianbrandusa.com
- floridianbrand.com
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Saying I love my new chair is an…
Saying I love my new chair is an understatement, for years I've been going through this pain with 3 bulging disc in my back and 2 in my neck,I've tried everything, until now with my new chair ,might I add witch was very affordable and doesn't take up much room in my ManCave,Thank You so much for my new massage chair Floridian Brand!!!
First class product and personnel
First class product and personnel. Especially Jackson, who schedules delivery as well as the delivery personnel Jerome and Kendrick. All patient, professional and polite.
Amazing Service
Robert & His Team has such amazing service and the chair MAKE EVERYTHING BETTER.
Will definitely pass the information to my friends and family! This chair is meant for every home!
Great experience from the first day…
Great experience from the first day until after service! Highly recommend Floridian Massage chair company. Great delivery service team!!!!
I absolutely love my chair!
I absolutely love my chair!! The technicians who came to my home and install it was outstanding! They were polite and very professional!! I would definitely recommend this company to family and friends!
Floridian Origin 4D Plus!
It’s definitely worth the price!! I had top brand massage chairs in the past and none compares to this one in terms of strength and the different features it has. I doubt it at first to buy it due to the brand and the price, but here I'm loving it!
We would highly recommended to use their in-house white glove delivery service. The guys did great delivering and explaining the functions even considering they had to get it up my to my 2nd floor condo.
Amazing Experience
They are a lovely company, their customer experience goes above and beyond what I would ever imagine. The chairs are extraordinary as well, a different experience entirely and I highly recommend one for the home.
I feel like this is a top quality and…
I feel like this is a top quality and premium massage chair line up and brand. I especially enjoyed Robert’s temperament and friendly demeanor. His professionalism is top notch and have been respectful throughout delivery and set up. He is careful to explain the usability and functions of the products! Highly recommend to all with health and wellness goals. Go Floridian Brand!!!
These chairs are phenomenal and well…
These chairs are phenomenal and well worth it… they are massage and therapeutic chairs. Very very happy with my purchase.
My Chair is Changing My Life!
OMG! This chair is literally saving my life! I am beyond pleased with the careful delivery of “The Beast” that’s my nickname for my chair!🤗 The guys who delivered my chair were so nice, explained all of the functions, set me up properly and were just good and professional! I wish I had purchased my chair sooner. I’m seeing real results such as reduced or no pain at all in my body! This chair is necessary and Priceless! & Floridian Brand Massage Chair Company is where you’ll want to make this life changing purchase! Thank You!!! Happy! Happy! Happy! Rosalind Wilburn
The guys did great delivering and…
The guys did great delivering and explaining the functions even considering they had to get it up my to my 3rd floor!
Best 4D Massage Chair!
Floridian Expert 4D massage chair is by far the BEST 4D massage chair model I have ever experienced. Great customer service and fast delivery process. I would recommend Floridian Brand to everyone!
Great service and chair
Great service! Everyone in the family enjoy the massage chair!
Both massage chair and the service are…
Both massage chair and the service are amazing!
Fantastic start to finish
We had a great experience with them from showroom at the Sweet Corn Festival and Outdoor show to delivery. Everyone was really great . the delivery went smooth , they took great care getting the chair in the house and assembled. I was very pleased and we love our new chair. Highly recommend
Amazing Chairs and Company!
Great services
Service Is Important
I purchased my chair from another company. It was out of warranty and the company was not able to service it right away. My body was in pain. I was put into contact with Robert by a former employee. He responded patiently to all of my tex, pictures, and videos. Trying to figure out what was wrong. This was not even his chair. He only wanted to help me, because I was in pain. To resolve a problem that wasn’t even his. What a blessing he has been. My chair is fixed now and I’m out of pain. I can assure you if you purchase a chair from Robert he will be there for any service you may need. What an upstanding man of God.
Great service from Robert and his crew
Great service from Robert and his crew. Will always recommend and will be a repeat customer. Very happy with my purchase.
Massage was great
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