Floridian Brand USA | Premium Massage Chairs Reviews 202

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, often describing it as a life-changer for pain and stress relief, with many appreciating its advanced features and comfort. The staff is consistently highlighted for being professional, helpful, and knowledgeable, making the purchase and setup process smooth. People also commend the excellent service, noting the company's commitment and efficiency in delivery and support. However, some customers also noted issues with product replacement, receiving different models or chairs with quality concerns like scuffs and unpleasant odors. A few people also experienced significant delays and problems with repairs, leading to prolonged waits for replacement chairs and concerns about the accuracy of product availability information.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly praising the massage chairs for their... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently praise the knowledge,... See more

User experience

Users describe positive interactions with user experience. Many customers report a great and delightful... See more

Service

Customers had positive experiences with service. Many reviewers praise the professionalism and efficiency of... See more

Quality

People report positive experiences with quality. Many customers praise the incredible massage quality, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely outstanding experience with Floridian Brand! My salesperson Jax made the purchase process effortless. Delivery was flawless thanks to Ganzy and Phil, who went above and beyond when my mass... See more

Rated 5 out of 5 stars

Was looking for a company to disassemble, move, and reassemble my Kahuna message chair in my new apt. Florida Brands was amazing. From the customer service rep, Madison, to the very nice scheduler wh... See more

Rated 5 out of 5 stars

The chair is phenomenal! Right as I sat down, the comfort was immediately provided, as it started to provide a massage I could feel the difference between an actual masseuse and this! Which is way bet... See more

Rated 5 out of 5 stars

We have owned a Floridian Chair for a little over a year now. When they delivered it and set it up they were completely professional and did a fantastic job. Then we just recently moved and at no cost... See more


Company details

  1. Massage Supply Shop
  2. Health and beauty shop

Written by the company

Floridian Brand is a wellness and lifestyle company dedicated to inspiring greatness through innovation, design, and comfort. Specializing in premium massage chairs and wellness products, we combine advanced technology with luxury craftsmanship to create experiences that go beyond relaxation—empowering people to live healthier, more extraordinary lives. Every Floridian Brand product is built on three core values: comfort, intelligence, and wellness. From our flagship massage chairs to our innovative wellness solutions, we deliver more than just physical relief—we deliver energy, balance, and a renewed sense of purpose. Headquartered in the USA, Floridian Brand is proud to provide in-house quality control, factory-trained service teams, and lifetime support to ensure every customer receives exceptional care. With a mission to inspire greatness, we design products that elevate well-being, enrich daily living, and help people embrace the future with strength and confidence. Greatness begins here—with Floridian Brand.


Contact info

4.8

Excellent

TrustScore 5 out of 5

202 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Proud to leave a 5 Star 🌟🌟🌟🌟🌟…

Proud to leave a 5 Star 🌟🌟🌟🌟🌟 review.
Great chair at a very fair price delivered and set up professionally.
Exceeded expectations...
Super happy with Massage Chair Showroom in DeLand who took great care to make sure which Floridian Massage Chair was right for us.... Now we are going back to the DeLand store to pick out our Far Inferred Sauna... can't wait.

1 April 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Massage Chairs

Stellar chairs, service and quality! Found Floridian Brand at a Cultural Show. Got a great deal and delivery within few days after. They have great 0% payment plan options and Robert was exceptional in communicating my questions from A fo Z. Plus he speaks mandarin Chinese so that helped a lot! I'd highly recommend!!

9 March 2022
Unprompted review
Rated 5 out of 5 stars

This 4D massage is amazing

This 4D massage is amazing. I am a very short person, most of massage chairs I tried, they always massage on top of my head, lol. This is the only one, so far that can find my neck and pressure point. I have been using it everyday since. I have to mention their customer service as well, Robert is so nice and kind!!!! They also deliver the chair and assemble it! The best and easiest purchase I have made so far. Thank you Robert and your team!

26 February 2022
Unprompted review
Rated 5 out of 5 stars

Floridian brand 4D massage chair

Wasn't sure that I wanted to spend that kind of money on a massage chair, but Robert from Floridian brand was the only company to bring three chairs to my home in a truck for me to try out. Robert had patience and knowledge and was very professional when he came to my home. After trying all three chairs, I decided to buy the 4D because I play a lot of sports and I'm very active. I work out everyday. I'm 66 years old and though I've only had the chair 3 weeks my body recovers much quicker after doing two sessions a night in my chair. It was well worth the extra money for me. The other companies I spoke with told me I have to come to their showroom if I wanted to try their chair. Again, Robert was very professional and part of the reason I purchased this chair.

12 February 2022
Unprompted review
Rated 5 out of 5 stars

FLORIDIAN EXPERT 4D, DEFINITELY WORTH IT!!

I waited a little over 6 months to write this review after trying and testing the different features the massage chair has. It’s definitely worth the price!! I had top brand massage chairs in the past and none compares to this one in terms of strength and the different features it has. I doubt it at first to buy it due to the brand and the price, but here I am loving it!!

9 February 2022
Unprompted review
Rated 5 out of 5 stars

AWESOME massage chair and SPLENDID…

AWESOME massage chair and SPLENDID SERVICE in addition to the touch of kind, respectful and attentive personnel. I am grateful that I could have found such a useful device accompanied by wonderful people behind with customer's benefits as their priority

3 February 2022
Unprompted review
Rated 5 out of 5 stars

All around 100% satisfaction

Robert is very knowledgeable of the product and it’s beneficial features which was explained and demonstrated to me in detail and to my comprehension. Robert and his colleague were very respectful, polite and friendly. I would definitely recommend this product I’m enjoying now and Robert and his colleagues who assembled the chair with white gloves manner.
Sincerely,
Maria Balisado

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery and set up

Fast delivery and set up, A pleasure to do business with. The chair feels very sturdy and was made using Quality materials. Easy to use and filled with features essential to a great massage!

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Awesome chair and service

Below is your original feedback.

Robert came to my home in a van with 3 working massage chairs. That by itself, the presentation, was very impressive. I ended up making a commitment to buy. When the new chair was delivered, he set it up in a room. The chair had multiple programs. I was impressed with the professionalism, the service and the actual chair performance. I use it on a regular basis and am very satisfied with it. Steve

16 December 2021
Unprompted review
Rated 5 out of 5 stars

As a little kid I would love going to…

As a little kid I would love going to the mall and beg my mom for a dollar or two to sit in a massage chair. Know I can enjoy one in the comfort of my home. The chair has a remote control device for easy control of what your looking for while you can lay back and relax while also receiving a calf massage stress free in the comfort or your own home with a click of a few buttons. I really love how it comes with a variety of settings and colors to choose from and the material is just a delicate touch on the skin which doesn't make you squirm everyone 5 minutes.

9 December 2021
Unprompted review

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